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Used 2015 Buick Enclave Consumer Reviews

4.2 out of 5 stars
31 reviews

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Pros
Cons
5 out of 5 stars

Early First Impressions

Paul Horvick, 08/21/2015
2015 Buick Enclave Leather Group 4dr SUV (3.6L 6cyl 6A)
26 of 30 people found this review helpful

We spent some time looking to replace our 2011 Toyota Sienna. Looked at the Toyota Highlander, new Honda Pilot and the Enclave. Because of a bad back, getting in and out of a car that has a high floor lip, or low ceiling is hurtful. The Enclave is a perfect size for ingress and egress with no back strain. In fact, the seats are marginally higher than those on the Sienna (and we loved the Sienna). The car was delivered with radio issues; it would not accept the signal from Sirius/XM to put it into subscription mode. A neighbor also just got a new Enclave and had the same issue. I am sure it will be resolved, but it does speak to the necessity of having a good warranty that covers the electronics (and, at 48 month warranty, it is excellent.) Steering is heavier than I would have thought; not really an issue, just an observation. The interior is quite plush and upscale; quiet. Kind of the old school luxury feel. Many consumer reviews comment on how comfortable it is on the go. I would say that is a matter of opinion. Our Sienna rode much better and was much less truck-like. Even in town, you notice every bump. Granted it is a soft bump, but somewhat disappointing compared to the Sienna. Controls, although there are many due to the sophisticated technology, are pretty intuitive. Sight lines forward are great; rear mirror vision is less than the Sienna due to rear headrests etc. Passenger side sight line is poor. The "blind spot" warning system is nearly a must have option. One odd thing, and it is a negative in my view, is that there is nothing stopping anyone from opening the gas cap. I would have assumed that at least some basic security would be in place, but nope...just push the cover and it pops open. Easy for sure, one less thing to go wrong I suppose, but I like the security of an in-cabin release. Resale value of the unit is (based upon a cursory review) rather typical of American vehicles. However, if you buy at the end of the model year, there are big discounts to be had. Ours had an MSRP of over $48000, and the cash price was $37000, and that puts the later resale in a much more competitive mode. It is a good looking SUV, and comes in a nice range of rich looking colors and interiors. We have the dark brown, and it is very rich looking. Time will tell if we made a good choice with the Enclave. As much as I want to love it, I am disappointed by the harshness of the ride. I won't downgrade the review for that, because it is so subjective. But, if you are expecting a cloud like ride....it is not there.

Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Road Trip Perfection

C J McNair, 06/12/2018
2015 Buick Enclave Premium Group 4dr SUV (3.6L 6cyl 6A)
7 of 7 people found this review helpful

This car is the largest vehicle I've ever owned - in fact, for around town driving, it was too big. We no longer have the car. We absolutely loved the car for road trips. Amazingly comfortable ride on the open highway. Amazing room and comfort in the front seats. A pleasure to drive on long trips. Huge amount of cargo space. Like a limousine. Don't try to back it up, park it, make tight right hand turns. The backup camera was terrible - I never once used it and was able to back up straight. Rear visibility was a challenge. Took out the left rear tire many times trying to make a tight turn. Navigation system was a nightmare to try to use. It worked only now and again. Since the majority of our travel was around town, we decided it wasn't the right car for us. The best comfort in a road trip I've every had.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

2015 Buick Enclave- Big Let Down As Warranty Ends!

Jeff Jaco, 02/25/2019
2015 Buick Enclave Leather Group 4dr SUV (3.6L 6cyl 6A)
11 of 12 people found this review helpful

Car did fine until about the time the warranty expired. First at around 48000 miles (Warranty is for 50K miles) the audio amplifier stops operating. Thinking that car is under warranty, I take it to the dealer only to learn that the warranty is four years or 50K miles which ever comes first. Replacement of the amplifier is around $800. Less than a week later following a rain, I notice that the rear wiper will not turn off. I simply pull the fuse and say, I can live without the rear wiper. Saturday of the same week, the car will not start and the steering wheel will not lock. I have to mess with the thing for an hour turning it on and off, shifting in and out of park, checking fuses and so on, before finally it starts. Note the battery was not the issue as all other electrical items on the car functioned normally. Then on Sunday, as I am leaving a baseball game, the car looses all power in the driveway of the parking lot and will not move. I place the car in park, turn the key off and take the key out of the ignition switch, but the engine keeps running. Ultimately, I have to disconnect both battery cables and short the cables together to get the engine to stop. This must have reset the electronics, since I reconnected the cables, got the car started and drove it to the dealership. Again, the engine would not turn off at the dealership, but this time it would still move. Disconnected and shorted the cables a second time which again stopped the engine. I left the battery cables disconnected, locked the car and left it there. Now trying to decide if a stay with this car, with Buick, with GM, change brands or try a foreign made automobile. All disappointing!!! 3-14-2019 This is an update on the above post. What I had not recalled at the time of the above post, was that in January 2019, I had the windshield replaced because it was cracked. The Buick dealership determined that the windshield was leaking and water intrusion is what appears to have been causing all the issues with the electronics in the dash area. The Buick dealership did an excellent job with the car's repairs and helping me deal with the windshield replacement company. The windshield replacement company say they will reimburse me for the repairs which now total $1,812.00 including the audio amplifier. We shall see. Buick has redeemed themselves in my eyes and I intend to stay with the car and with Buick for the foreseeable future. If the windshield replacement company does not follow through on their commitment, I'll be back.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Our 2nd Enclave

Gross, 09/13/2015
2015 Buick Enclave Premium Group 4dr SUV (3.6L 6cyl 6A)
18 of 21 people found this review helpful

We had a 2009 Enclave for 6 years, made over 70k miles driving around town and family trips, never had any issues, travelled even long 12 hour trips comfortably, no backpain or soarness, nor excessive exhaustion. We shoped around but always came back to the Enclave. In the end were between waiting for the new generation or going for a new current version. In the end because of the many upgrades done to the current version and finding the exact vehicle we wanted, along with the attractive incentives, we decided to go for it. We absolutely love the ride, the suspension is a little better, the shifting became a little smoother, overall all the improvements, new facia and dashboard along with the color combination and better sound system are just great. We are very pleased with the vehicle and looking forward to enjoy many family trips in years to come. The only complain is GM cutting back on the warranty, which I can't understand on a matured product other than cost cut for increased profitability. If you are looking for a full size family vehicle with lots of space and a firm ride, yes I drive sporty, this SUV pulls it together. Surelly there are other more sporty driving SUVs out there but perhaps not as spacious, quite, and comfortable.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Like driving a sofa. :)

drraz, 05/24/2017
2015 Buick Enclave Convenience Group 4dr SUV (3.6L 6cyl 6A)
8 of 9 people found this review helpful

The driver's seat is so roomy that at times I feel lost in it (and I'm a 5'11" female, not a small person at all). Would be great for anyone needing a roomier driver's seat. The 3rd row is the reason I bought the car... it is SIGNIFICANTLY roomier than the other cars I have owned, borrowed or rented. (I've ridden in a 3rd row in an 2014 Honda Pilot, 2015 Ford Explorer, a Toyota 4Runner, etc). The only thing I don't like about the car is the infotainment system. It is SO not intuitive, and every time I try to do something new, I literally have to google it or look in the manual, bc it's overly complicated. Also, you can't pair the Bluetooth once you have taken the car out of gear. I mean, not even if you have it back in park! Why not?! If I am pulled over and parked, I should be able to turn on the Bluetooth and listen to music. But I literally have to turn OFF the car and turn it back on. Ridiculous! I rent cars a lot when I travel, and I have NEVER had to pull out the manual to set up the entertainment system, or pair my phone, etc. ONLY in the Enclave. Very odd.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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