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Used 2009 Buick Enclave Consumer Reviews

4.0 out of 5 stars
98 reviews

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2.25 out of 5 stars

Enclave To Many Problems to List

veryunhappy4, 08/20/2012
2009 Buick Enclave CX 4dr SUV AWD (3.6L 6cyl 6A)
9 of 9 people found this review helpful

Without going into great detail, I’ll list some of the problems with my 2009 Enclave. Power steering went out parts where changed, Timing belt was adjusted then replaced, Transmission adjusted at least twice, Car rolls backward in drive, (Unable to be corrected) per GMC, Engine problems, A/C smells musty, later: A/C working properly, Shorted out turning signal and reverse light, Sun roof leak, Exterior doors-laminate peeling off, Bench seatbelt locks and can’t be used, Paint peeling off of buttons of radio and a/c controls, Very loud cabin noise when back windows are down, these are some of the issues I can think of off of the top of my head. I stopped counting my return trips to the repa

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2 out of 5 stars

Tranny issues

Brent Copple, 09/07/2018
2009 Buick Enclave CXL 4dr SUV AWD (3.6L 6cyl 6A)
9 of 9 people found this review helpful

2009 Buick Enclave cxl. I bought this car in May 2017 with 130,000 miles. I have had no complaints until a couple weeks ago. Enclave shakes when accelerating up hills or from a dead stop. Loses power and runs up RPMs. Took it to dealership where it was purchased and was told the transmission needs to be replaced. So I decide to do some research about this particular vehicle and all I can find is nothing but people complaining about the transmission going out on their vehicles. My Enclave now has a hundred and seventy-one thousand miles and is worth approximately $8,000 with a good transmission. If I put a new transmission in it will cost me approximately $3,600. It's just not right when you pay for a vehicle and you can only enjoy it for a year-and-a-half because of transmission issues. I think GM has a lot of growing to take place if they're going to ever try to compete with quality of Toyota Highlander or Honda Pilot. From what I read on reviews people claim they have had to replace fuel pump, power steering pump, etc. I know for sure I will not buy another GM product based on my experience and reading what other people have gone through. A $40,000 vehicle should not have transmission issues.

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3 out of 5 stars

Cylinders

sdj, 08/26/2015
2009 Buick Enclave CXL 4dr SUV (3.6L 6cyl 6A)
8 of 8 people found this review helpful

Bought my car with 4000 miles in 2010. A year after I bought it it started kicking back when on cruise and going uphill. Took it in to dealership. They said they replaced this and that but every year after that I kept taking it back for the same problem of kicking back when going uphill. As soon as the warranty ran out I had to take it in again and this time ended up paying over $700 to fix two of the cylinders. Have tried cleaning out carbon. It is even worse now than it ever was. Can't drive it with cruise on because it has started kicking back even on straight flat roads. Check engine light constantly comes on and we have spent close to $1500 just trying to get things looked at to try and figure out the problem. Have called GM to try and have them reimburse my dollars and stand behind their product but they won't. For such a huge company, it's too bad that they treat their customers this way. I'm disgusted and now looking to get rid of it with 76K miles. I do not recommend purchasing this vehicle to anyone. I won't even try to sell it outright because I wouldn't feel right selling it to another innocent individual.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Worst vehicle. STAY AWAY

Jeremy, 01/23/2018
2009 Buick Enclave CXL 4dr SUV AWD (3.6L 6cyl 6A)
13 of 14 people found this review helpful

Terrible reliability. Car was being repaired more than it could be driven. Normal maintenance guidelines were followed but the quality of this vehicle is horrendous. I will never buy a GM product again. No customer service support. Basically told they can’t help because it’s out of warranty. Shocks/struts, wheel bearing, steering pump failed at 60,000. Transmission began leaking right after. Coolant leak and heater failure at 80,000. That’s just some of the problems.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Expensive vehicle to own

donbee1, 01/30/2015
updated 08/03/2020
2009 Buick Enclave CX 4dr SUV (3.6L 6cyl 6A)
7 of 7 people found this review helpful

I bought my 2009 Enclave used with 60K on the clock a year and a half ago. Since then had to replace high pressure fuel pump, battery, and just got it back from the shop after having BOTH catalytic converters replaced for check engine light and rough running. I have owned a bunch of cars in my life and never had a catalytic converter go bad, let alone two on the same car at the same time. Love the ride and gagetry but repairs very expensive. Definately not a do it your self repair vehicle. Mileage combined around 20. I expected a little better. The third Buick I have owned and may be the last. The extended warranty was useless. Only covered "internal" parts. P.S. Since the original review Had to replace motor as it seized at 130K,of course, the extended warranty expired at 100k to the tune of $7500. Never again GM. Next time will be an import. Update: so far, no further issues. Still running, get the occasional " error message of the week" that magically go away such as tire pressure monitor, stabilitrac disabled, etc. that seem to go away when the car is turned off with no codes set. Had a problem with the battery going dead overnight, Turned out to be my Garmin GPS randomly turning itself on as it was plugged into the front accessory socket. Now I leave it unplugged when not in use. Now up to 218000 miles and still holding on. The CEL of the week still pops up intermittently and one of the TPM sensors has gone south but seems to have settled down. We are in the midst of moving and keeping our fingers crossed that she will make through all the trips left.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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