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2024 BMW X5 Consumer Reviews

3.8 out of 5 stars
39 reviews

Pricing

Edmunds suggests you pay
$61,677

5 out of 5 stars

3d X5 and THE Best

Pop, 09/24/2023
2024 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
29 of 29 people found this review helpful

Owned since mid May and now with 6K miles. Traded in 2019 model which was the second X5 we owned. The previous one was great but this is now even better. Fantastic speed 0-60 and it is like a rocket when passing using the Sport mode. The outside is cleaner and sportier (happy they kept the traditional kidney grill) and interior has a true luxury feel. New technology (curved info screen has perfect visibility for driver and front passenger, apps setup and appearances on screen is like an iPhone, easy to see and track mpg performance for each trip and overall (I’m achieving about 1.5 mpg above rating), ability to customize instrumentation gives driver comfort to follow map and road directions and heads-up display map/direction easy to read and follow), ride is very smooth although I would have preferred regular tires over flat resistant ones since the latter is a little stiffer. Elimination of stick type shifter for a short and small shifter eliminates obstacle for reaching other controls on the middle panel. Reduction of air vents’ size reduces clutter while air stream is not reduced. Finally, you can tell right away that you are in a BMW because everything like doors, windows, body, etc. fit tight and reduce road noise to the max. Well done BMW engineers as usual!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Beautiful Blend of Luxury and Performance

JamesK, 07/29/2023
2024 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
37 of 38 people found this review helpful

Bought a 2024 BMW X5 m40i about a month ago. Totally impressed! Exterior styling changes further enhance the beauty of the car. Interior is clean, simple, and elegant. Engine and transmission powerful and smooth. Very quiet ride! I carefully compared to Mercedes GLE 450 before purchase. GLE body style looked a bit dated and stodgy to me. Reviews of GLE touted interior luxury, but to me, the BMW is hands down more luxurious and up to date looking. During driving test, the GLE was not as tight and nimble, and I felt some roll in curves. BMW driving performance was superb and superior. For me, the choice was easy. BMW X5 delivers an excellent blend of luxury and performance that is best in class.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Luxurious and fast, but not without faults

PThomas, 03/15/2024
2024 BMW X5 sDrive40i 4dr SUV (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
22 of 23 people found this review helpful

It has only 200 miles on it so time will tell how reliable it is, but everything works fine. We did buy the maintenance plan because the car has a lot of expensive maintenance which takes time and trips to the dealer. It’s my wife’s car and she looked at many of the competitors and chose the BMW. First the good things. It’s very smooth, quiet, fast, and luxurious. The interior has pretty wood and soft surfaces, a very nice wide screen, color changeable ambient lighting, lots of features and capabilities, etc. The sport seats are very comfortable and the front legroom and headroom are excellent. The start/stop function, which you can only turn off by putting the transmission in sport mode, is hardly noticeable. BMW has done a good job with the mild hybrid function and it gets good gas mileage, especially considering the power and weight. The transmission engages and shifts very smoothly. The infotainment/technology is very good and fast. It’s almost overwhelming. The car can do so many things from voice and gesture control, park itself, to lane changes. We’re still trying to figure out how to do certain functions that change with the different key fobs. That’ll come, but the class on all the features is almost a necessity. Utube has been helpful. The standard in line six turbo has all the power you need. Do you really need to go from zero to sixty in less than 5 seconds and go around a corner at warp speed? If so, get a sports car. The inline 6 has a very reliable reputation, which can’t be said about the V8s. It’s very fast. It’s a good thing the speed limit sign is displayed because it’s easy to go much faster without realizing it. The car is extremely comfortable and the run flat tires are very smooth. The vehicle feels a bit heavy, but it handles well. IMHO, you don’t buy an X5 to race. It handles well, but I would not say that it has sports car handling. Now for the not so good. The back seat legroom is tight and it’s a challenge to get in and out, especially since there isn’t a third row. There are no buttons in the cargo area to fold down the rear seats. For the life of me I don’t know why BMW didn’t include them, especially since many other OEM’s do and BMW includes so many nice features elsewhere. The “clamshell” rear hatch is good, and I like the little truck like tailgate, which protects the rear painted area. Don’t accidentally hit the close button with your torso when you’re putting something in the cargo area because the tailgate will close and send whatever is on the tailgate flying, not to mention surprising you. They could have put the button in many other out of the way places. The car does not come with a spare. The interior storage is limited. There is no sunglass holder and no storage under the front stack like most OEMs. The electronic shifter takes some getting used to. The wireless charger barely charges, but that’s what you get with most wireless chargers. You have the run flat tires, but where do you drive to in 50 miles, unless you have a spare, especially if you’re on the road? It REQUIRES premium gas which costs 20% more than regular so it’s like cutting the mpg by 20%. Consumer Reports terms it the most expensive car to own over 10 years and second most after 5 years. More than a Mercedes, Volvo, Audi, Porsche, Alfa Romeo, etc. Yikes! The depreciation really increases precipitously when the warranty runs out. It doesn’t come with leather unless you pay $2k extra. It comes with “Sensafin” which is a fancy term for vinyl. It does look and feel good and is supposed to hold up and look better than leather. It’s the first vinyl interior we’ve had in 25+ years and we’ve never had a problem with leather. BMW screwed up the selling process. Everything was fine on the first ordered car when we went to pick it up, until they went to finalize the sale on the computer. The trade title had already been signed, the paperwork done etc. It wouldn’t go through because there was a recall. This was on a car made days before. Some sort of software/sensor problem. Really? So she ordered an identical one, but that meant driving the trade home, picking up the signed title, etc. and waiting again. There were no recalls on the second ordered car so she drove it home, but they forgot to order the all weather mat in the cargo area on the second car, which necessitated another trip to the dealer an hour away. BMW’s high end sales process was good, but they glossed over the nuts and bolts of the basic sales process. That doesn’t bode well for the rest of the experience, but I hope it’s much better. She had to order another car and they still couldn’t get it right on the second try. We did order a spare from BMW, which costs $250, so the car has a spare. You can get a spare in an ordered car, but they don’t normally come on a car on the lot. I’ll update later on the ownership, which I hope goes much better. The software did hiccup. When the car had 250 miles on it all a sudden it starting saying lots of maintenance was past due. My wife figured out the car’s calendar thought it was 2035. Two attempts to put the real date in finally worked. Hopefully that issue won’t come back. On a side note I had the car ceramic coated at our house for 1/5th what the dealer would have charged. The car really looks good and it sheds water nicely from all surfaces. The car market has gone from 800k cars two years ago to 2.8 million today so the market has normalized and BMW is right at the average market days to sell so supply has caught up with demand. Dealers like to act like it was 2 years ago, but you can negotiate and every OEM has incentives like the 2.99% financing on the X5s. It’s going to get even better for buyers as the supply continues to go up and the dealers acknowledge it’s not yesterday.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

An Impressive vehicle

X5 Driver, 01/20/2024
2024 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
12 of 12 people found this review helpful

I have owned the X5 for four months now, and I am extremely pleased with it. The base engine is powerful and smooth, and I’m glad I didn’t get the 50i. The interior is beautiful and very comfortable. The technology package is also well worth it, for the self-driving feature. Multiple times now, I’ve been able to engage it on a highway, let it drive for 30 miles or more at a time. It does an nice job. My only complaint is about the lags and glitches with iDrive 8. But I just bypass it and use CarPlay.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

A brand new car that died on me after 157 miles…

dms45, 09/06/2023
2024 BMW X5 xDrive50e 4dr SUV AWD (3.0L 6cyl Turbo gas/electric plug-in hybrid 8A)
88 of 98 people found this review helpful

I acquired a new X5 50e with 8 miles on it. After roughly 160 miles of easy driving, the car simply died. I came one morning to find it in my garage with a severe drivetrain malfunction message that prevents the engine to turn on (cannot engage the transmission in drive mode). More malfunction messages kept on coming afterwards as well. The car got towed to the dealership and I have no ETA for the repairs, after they had the opportunity to work on it for a full work day. I am. It even sure that the diagnosis is understood. Not what you expect from a new vehicle from any car manufacturer. I don’t have a car right now and the best bmw has offered me so far is to pay for my Uber rides, up to a clip. The dealer does not have any loaners. If you plan on purchasing this, you have been warned :) UPDATE: This is an update to a review I wrote 20 days ago. My new x5 50e with roughly 160 miles on it had a component failure (combined charging unit). To make matter worse, I did not have a good experience with the support from the bmw. I had to escalate emails to get them to do something about this. While they finally got back to me to help out with a compensation, they also told me that the component that needs to be replaced would finally be delivered this past week to the dealership. Please also note that I was told by the dealership that the part in question is back ordered from Germany and also undergoing some type of design upgrade. The part has yet to be delivered; not even clear of it has been shipped according to my last conversation with the dealership yesterday. 10 days ago both bmw North America and the dealer told me that it was on its way and to expect the car towards the end of this past week; but now, the dealership has changed its tune (they do not know when the part is coming in saying that there is no way to track it) and my contact at bmw customer service is not picking up my calls nor returning my emails (hopefully just on vacation but I doubt it). I am still waiting with absolutely no ETA for this. It could be next week, it could be another couple of weeks? No idea. While the dealership refused to give me loaner (some strange policy they have for customers in situation) or replacement vehicle, they were able authorized a rental car under their name (Nissan murano that I had to change recently for a Hyundai hybrid suv as it was not properly serviced). So that’s my story 😞. Owning this x5 50e has just been a complete nightmare.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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