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We have a limited number of reviews for the 2023 Q5, so we've included reviews for other years of the Q5 since its last redesign.
4 out of 5 stars

Audi Time

Tom O, 07/09/2022
2022 Audi Q5 Premium Plus S line 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
24 of 24 people found this review helpful

Bought our 2022 Audi Q5 S line 45 TFSI quattro in May of 22. Nice vehicle with a great ride. So much technology that it gets confusing if you are not a young techie. The problem we have is with the series of black buttons below the silver buttons for the AC control screen. The buttons are black with white labeling. Being that the buttons are under the silver buttons, the are not legible during the day in the bright daylight. Buttons should have been a different color. The buttons are for parking aid, ESC, start/stop function, plus others. Poor design by Audi. Also found that the tool kit was missing the tweezers tool to get the covers off the lug bolts and the wheel locks were not included. Small things but someone did not check if these things supplied before the car went out to the customer,

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1 out of 5 stars

5,000 Miles and need a new Engine

Born Lucky, not Audi lucky, 06/10/2022
2022 Audi Q5 Premium S line 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
102 of 109 people found this review helpful

I was ecstatic when I got my new 2022 Audi Q5 last fall. All in all (extended warranty, etc), I paid $60,000 for this car. There were a few little quirks initially, but nothing that I couldn't handle or work through as a new owner. April 13, 2022 and a tick, tick, tick and then the engine light appeared. I took the car to the Minneapolis Audi dealership and they told me the car needed a new engine. Today, June 10th I got a call from Chrissy who told me the engine was in and it looks like I'll get the car back next week. Sadly, the dealership has treated me like every other customer who comes in for an oil change. No updates unless I call them, no relaxing of the loaner rules and bad luck with the loaners themselves. I really don't want the car back and can't believe I paid $60k for something I have no doubt will continue to give me issues and a dealership I will have to go to for service that will only be looking out for their bottom line.

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3 out of 5 stars

Lots of goods, beware of the Connect app

Gyroguy, 01/16/2023
updated 06/27/2023
2023 Audi Q5 Prestige 4dr SUV AWD w/40 TFSI (2.0L 4cyl Turbo 7AM)
13 of 13 people found this review helpful

We now have 17,000 miles on our new Audi. We've done two trips to Florida and back, and averaged anywhere between 27.5 and 29.5mpg over the two trips. The seats are comfortable, vision is good all around, the media screen is easy to read, heated steering wheel is a real bonus, and the sound system is great. There is plenty of room for 4 people comfortably, and their luggage. The rear hatch opens with a slight swing of your foot under the rear bumper. The adaptive cruise control is great, once you figure out how to disable the predictive braking. The console storage compartment is is difficult to use, as the charging station platform blocks access to the storage, unless you remove your drinks from the cupholders, and then slide the charging station forward. Since I do the majority of the driving on this car, I really appreciated the navigation system's traffic updates, as they were almost as accurate as Google maps were, and I didn't have to bother to connect to my phone each time we got in the car. Although the Audi media system can accept multiple phones being connected to it, unless you are the primary phone, it is very difficult to get your phone connected to the system. My wife would have to shut off her phone, then I could connect to the system. There is one big surprise coming for all new model Audi owners, though: when your free Sirius/XM/Traffic update subscription expires, you lose access to several perks wrapped up in the Connect App. The biggest for me was the inability to have Sirius activate their Traffic update upgrade to my account, due to Audi restricting access to that function. The only way you can return that function to your Audi is to pay a minimum of $365 per year for the Connect app! So now, for traffic, you either pay that ridiculous fee, or resort to using Carplay again. The parking assist system is so difficult to control that I finally figured out how to inactivate it, as it was constantly giving us alarms in multiple non-parking situations. My wife still really likes the car(it's hers), as she isn't as worried about the lack of traffic updates as I am. She likes the feel of the seats, likes that it connects to her phone flawlessly, and feels safe driving it. So, unless we have future mechanical issues with it, we will probably stick with it for the next four to five years.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

2023 Q5 Quality issues

New 2023 Audi Q5, 03/03/2023
2023 Audi Q5 Premium Plus S line 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
21 of 22 people found this review helpful

Just days after purchasing my new Q5, the belt started whining at cold start for 10 min. Dealer found faulty alternator. Days after fixed noise back and dealer found faulty belt tensioner. Days after fix brake pedal feels loose. Dealer found faulty brake booster and replaced. Returned and brake pedal is now hard to press at start. Dealer claims normal and will get better. 1 week and no change in the stiffness, also auto stop/start is not working anymore. Dealer claims it’s normal because it’s cold outside. Not amusing. After insisting to check they find brake booster and other brake components need to be replaced again. Auto stop/start working again “for now”, 25 days without my new car feels like I made a mistake buying this Q5 and now considering options. Audi quality has plummeted.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

So Far, A Great Vehicle

TJ in Seattle, 07/20/2022
2022 Audi Q5 Premium S line 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
10 of 10 people found this review helpful

Just got our Audi, so this is a first impressions review that I will update after more experience. We were replacing a 2019 Infiniti QX50 that was totaled. My wife would have been content with getting another Infiniti, but we checked alternatives and found the Audi was far superior on all fronts but one small one (cup holders). It looks nice (although may be time for a refresh), the inside is gorgeous, the drive and handling are excellent, it is quiet, has all the bells and whistles, the displays look great and while not all intuitively obvious, they seem easy enough. There are some compromises: 1) Some of the cars on the lot had features removed (and prices reduced) due to the infamous chip shortage. The features removed from ours were pretty minor so won't be missed. 2) The cup holders seem pretty small, so won't be buying the large-size drinks with our fast food. 3) The garage door button is now a somewhat hard to see icon on the display, rather than a real button on the mirror....but it works. 4) Real buttons are mostly icons on the display, so access is not as direct as I'd like. We'll see how the gas mileage lives up to the EPA estimates. And hopefully reliability is good...we'll see. But so far, first impressions are excellent.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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