Used 2014 Acura MDX Consumer Reviews
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Unacceptable noises
buchem, 11/09/2013
2014 Acura MDX 4dr SUV (3.5L 6cyl 6A)
12 of 16 people found this review helpful
Soon after delivery we took a long road trip. Would have been enjoyable with great comfort but trip was ruined by dashboard rattles and intermittent grating noise under light acceleration. After three trips to dealer the dash noises are less but not eliminated and are judged to be "normal". Not in $50K car. Worse is the grating noise. Dealer says it is a "known issue" with no known cause or solution. I know the 2014 model is a total redesign butt his is just unacceptable. All I can say to potential buyers is avoid this car. Acura is selling cars with a known issue and not currently able to fix them. We are very unhappy customers.
Awful Customer Service - I will NEVER buy another!
David C. Laredo, 09/01/2015
updated 03/18/2025
2014 Acura MDX SH-AWD 4dr SUV AWD w/Technology and Entertainment Packages (3.5L 6cyl 6A)
15 of 21 people found this review helpful
This is an update of my review of the Acura MDX that I bought as a new car in 2014. I am firm in my belief that my ONE STAR rating over-states the value of my experience with ACURA. Simply stated the company does not care. The dealer from whom I bought this car lost its contract with Acura. Acura never contacted me to advise as to where I should take the vehicle for warranty work. The nearest Acura dealer is now a 2+ hour (one way) drive for me, and even thought a certified Honda dealer is 10 minutes away from me, ACURA refuses to authorize the Honda maintenance department to even change a bolt that was required due to a warranty recall. Acura sent me a recall notice informing me a part needed to be replaced. I went to the local Honda dealer to see if they could replace the defective bolt... they said they can do the work, but Acura will not cover and or authorize this work without prior authorization. Acura denied my request for authorization. This required me to undertake a 4-hour round trip to solve this recall. Oh... and it took Acura 4 weeks and multiple calls on my part to decide my request to deal with the Honda dealer would be denied. Never once did Acura return my call. I earlier described my experience with the blistering and pealing of the Pearl White paint. My first experience was covered under warranty, but this AGAIN forced me to make TWO 4-hour return trips to get the work done. Now the paint is again peeling in a different location that is not covered by warranty. And now the motor to raise or lower rear door no longer works. The repair for this item was quoted in the $3,000 range due to cost of parts and location to replace. But the Maintenance Department added that the part is on back order and will not be available for several months. Based upon their lack of caring, and lack of responsiveness, I WOULD NEVER PURCHASE ANOTHER ACURA !!! If you choose to purchase an ACURA, I wish you luck. May you have a much better experience than I have had. I am unwilling to give ACURA a second chance!
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2014 Acura MDX for sale near you
3 of 24 listings
- SH-AWD 4dr SUVMSRP: $17,48144 mi away
- SH-AWD 4dr SUVMSRP: $14,99544 mi away
- SH-AWD 4dr SUV w/Technology PackageMSRP: $14,99932 mi away
See all 24 listings
Nice highway suv
David S, 01/21/2016
2014 Acura MDX 4dr SUV (3.5L 6cyl 6A)
5 of 6 people found this review helpful
The mdx drives like a sedan on the highway. Comfortably and very quiet. Surprisingly good gas mileage for a full size vehicle.
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Great except.....
bohlson, 09/04/2013
2014 Acura MDX Technology Package 4dr SUV (3.5L 6cyl 6A)
3 of 3 people found this review helpful
After driving a Chevy Suburban for 18 years I am loving the smaller car with its handling and better gas mileage. I purchased the MDX over the competitors because of the reputation for reliability and because I found it more comfortable than the other cross overs. My one complaint though is that when I open the sunroof I get the smell of burnt rubber or something that immediately comes in the car. At first I thought it was sucking in exhaust but I think the smell is coming up the windshield and into the car. The dealership said it is the smell of the new engine and that after 4-5K miles it will go away but I am not sure. 2k miles and it still does it. Anyone else experiencing this smell???
Not as happy with this model
Nan, 10/14/2018
2014 Acura MDX SH-AWD 4dr SUV AWD w/Advance and Entertainment Packages (3.5L 6cyl 6A)
3 of 3 people found this review helpful
I purchased the 2014 MDX new and have been the only driver -- just now has a little over 20K miles (the little 'ol lady owner joke :-) Anyway, I too had the squeal of the steering column whenever the temps were hot or cold. It took several trips to the dealer (which is a long drive from my home) before the column would make the noise for the service department techs -- service department finally acknowledged they'd had others with the same problem. Now 2 yrs later, steering feels like something is loose and so now back to the dealer I go. I'm very disappointed in the braking system. The rotors are bad. It is disappointing I have to have those worked on since the car does not get driven much/brakes aren't used much (no issues with my 2011). I'm disappointed I cannot use car play because honda won't/can't offer a software update for "older models". I don't like the touch screen and the voice recognition works only when it wants to (my 2011 has this same problem), and sometimes the Bluetooth for phone goes crazy and won't recognize my phone. I purchased this MDX because I own a 2011 MDX and am pleased with it. It too has low miles. It is used in mountain driving and handles superbly in the snow, down the mountain, etc. Will keep the 2011 but looking at the Subaru Ascent to replace the 2014 MDX. I'm sure there are other small issues with the 2014 that I'm not remembering now. Maybe I just got a lemon.
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