2018 Ford Transit Connect Review
2018 Ford Transit Connect Review
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Edmunds' Expert Review
byPeter Gareffa
Staff Writer
Peter digs deep to help provide shoppers with the information they need to make wise car-buying decisions and keep informed about the auto industry.
Pros
- Offers many configurations
- Two available body styles and lengths
- Comfortable seating
Cons
- Unimpressive performance and fuel economy
- Wagon's second-row seating doesn't slide or recline
What’s new
The 2018 Ford Transit Connect receives only minor changes in the availability of its standard and optional features.
Vehicle overview
Commercial van buyers who operate in confined urban areas or carry smaller loads should find the 2018 Ford Transit Connect to be an affordable, practical alternative to a full-size van. It doesn't have the room, payload and towing capacity of the larger models, but its four-cylinder engine and car-based platform make it more economical to operate and easier to maneuver.
Cost to DriveCost to drive estimates for the 2018 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors SWB (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.28 per gallon for regular unleaded in Iowa.
Monthly estimates based on costs in Iowa
$177/mo for Transit Connect Cargo Van XL
Transit Connect Cargo Van XL
vs
$169/mo
Avg. Compact Minivan
The Transit Connect is available in two body styles, three trim levels, two wheelbases, and with a number of options that make it easy to customize for the job at hand. The short-wheelbase passenger wagon can seat up to five, while the long-wheelbase model can accommodate up to seven. The highest trim level is comfortably outfitted with such features as leather seats, dual-zone climate control with separate rear climate controls, and a touchscreen infotainment system with navigation.
In addition to economy, utility and practicality, this Euro-derived van features a relatively stylish design that's a cut above some of its boxier competitors. And the cabin provides a comfortable environment, with decently supportive seats and a modern, well-organized dashboard. Shoppers looking for a small people-hauler or a work van that delivers many of the capabilities of a larger vehicle should consider taking a test drive in a 2018 Ford Transit Connect.
Edmunds' Expert Rating
With its four-cylinder engine and car-based platform, the 2018 Ford Transit Connect will suit buyers in the market for an affordable work or passenger van that's easier to handle and more economical than a traditional full-size model.
Trim tested
Edmunds has only limited experience with the Ford Transit Connect. The following is our first take on what's significant about it and what you can expect.
Driving
Although the 2018 Ford Transit Connect lacks the get-up-and-go of many V6-powered competitors, it feels much lighter and a lot more agile around town. These characteristics are equally useful for large families and for delivery drivers needing to get in and out of tight spaces.
Comfort
The Transit Connect's ride can be bumpy over rough roads, and suspension-transmitted noises tend to make their way into the cabin. As a result, shoppers transitioning from a traditional minivan may find that the suspension doesn't quite provide the suppleness and isolation they've come to expect.
Seat comfort
The Transit Connect wagon makes a good family vehicle, with generous space for up to seven passengers. And both short- and long-wheelbase cargo vans are available to meet your needs. The quality of the interior materials is below that of many Ford products but is still pretty nice for its class.
Utility
If you need to haul cargo, the short-wheelbase cargo van offers 103.9 cubic feet behind the front seats, while the long-wheelbase models boast 128.6 cubic feet. Cargo room in the short-wheelbase wagons is reduced to a maximum of 77.1 cubic feet, and the long-wheelbase models offer 104.2 cubic feet.
Technology
The available Ford Sync 3 infotainment system is quick to respond to user inputs and feels much like a smartphone, with pinch-to-zoom and swiping gestures. Less user-friendly is the standard stereo interface, which consists of a small central screen controlled by many buttons.
Which Transit Connect does Edmunds recommend?
The base XL trim will do if you're shopping for a Transit Connect on a budget. But for only a modest price jump, we'd recommend the XLT. Stepping up to the higher trim level adds a number of comfort and convenience features that make for a more pleasant driving experience, and both are available in short- and long-wheelbase versions to suit your needs.
2018 Ford Transit Connect models
The 2018 Ford Transit Connect is a compact minivan offered in Cargo Van and Wagon body styles, each with two different wheelbases. Three trim levels are available: XL, XLT and the wagon-only Titanium. The XLT and Titanium wagons seat five or seven, depending on which wheelbase you select, while seven-passenger seating is standard on the XL. All versions have dual sliding rear doors and give you a choice between swing-out back cargo doors or an overhead liftgate. (The Titanium trim only comes with the liftgate.)
There's only one engine available in the Transit Connect: a 2.5-liter four-cylinder engine that delivers 169 horsepower and 171 pound-feet of torque. Power is sent to the front wheels through a six-speed automatic transmission.
Base standard equipment on the XL Cargo Van includes 16-inch steel wheels, gray grille/bumpers/side moldings, keyless entry, air conditioning, vinyl upholstery and floor coverings, built-in cargo tie-down hooks, an overhead storage shelf, a fold-flat front passenger seat, a tilt-and-telescoping steering wheel, power front windows, power door locks and a two-speaker sound system with an auxiliary audio input jack. The XL Wagon version comes with the same standard equipment but adds rear parking sensors, driver lumbar adjustment, second- and third-row seats, two rear speakers for the stereo, rear climate controls and power second-row windows.
Stepping up to the XLT Cargo Van gets you body-color bumpers, foglights, power-adjustable heated mirrors, rear privacy glass, cloth upholstery, carpeted floor coverings, driver lumbar adjustment, a passenger vanity mirror, a multifunction display, cruise control and a CD player.
The XLT Wagon comes in short- and long-wheelbase models and mirrors the XLT cargo's equipment. It also adds automatic headlights with configurable daytime running lamps, roof rails, automatic wipers, a rearview camera, an auto-dimming rearview mirror, a leather-wrapped steering wheel, a power-adjustable driver seat, a conversation mirror, a thicker acoustic windshield, four front speakers for the sound system and voice controls. Ford's MyKey system is also included.
The top-of-the-line Titanium wagon adds 16-inch alloy wheels, adaptive cornering foglights, power-folding mirrors, chrome exterior trim, dual-zone automatic climate control, leather upholstery, heated front seats, a 6.5-inch touchscreen, navigation and the Sync 3 infotainment interface.
Some noteworthy options include 16-inch alloy wheels, a compressed natural gas engine-prep package, a rearview camera, automatic headlights, front and rear parking sensors, a towing package, a roof rack, blind-spot monitoring with rear cross-traffic alert, satellite and HD radio, and the Ford Sync 3 infotainment system with 6.5-inch touchscreen.
Reliability Ratings by RepairPal
3 out of 5 stars3/5Average
#3 out of 24 among Commercial Vans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ford Transit Connect from 2008-2022.$740/yr
vs. $851/yr
for Average Commercial Van
for Average Commercial Van
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.78x/yr
vs. 1.96x/yr
for Average Commercial Van
for Average Commercial Van
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).14.8%
vs. 17.8%
for Average Commercial Van
for Average Commercial Van
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2018 Ford Transit Connect.
5 star(47%)
4 star(14%)
3 star(14%)
2 star(8%)
1 star(17%)
49 reviews
Trending topics in reviews
Most helpful consumer reviews
5 out of 5 stars
Great when you want a small minivan
Chris N., 09/29/2016
2016 Ford Transit Connect Wagon XLT 4dr Minivan w/Rear Liftgate SWB (2.5L 4cyl 6A)
We bought this to replace our beloved Mazda MPV after 220k miles. The MPV was small, we wanted a similar sized minivan. We test drove about 20 minivans and similar hybrids, but when I got in this, I told my wife "this is it". The forward view is so wide it feels like driving a motor coach or bus. I love the open view and light. The little details like the notch mirrors are great... but … needed as there is a bit of a blind spot on the passenger shoulder area. Overall it feels very open with high visibility. Storage space is great on the 3 row model. The fold flat seats take some getting used to, but offer a very flat large storage area. A bit smaller than our MPV, but large enough to haul most of the bigger stuff from the store like chairs and tvs. The worst downsides for me are 1. slow acceleration 2. AC takes forever to cool down 3. things will roll right out of the back unless you put the optional net in because there is no storage well 4. second row seats do not recline (oddly the third row does) 5. with the third row seats up there is very very little storage room behind those seats. 6. no volume controls on the left of the steering wheel which means I can't fully drive with only one hand there on the left 7. I always find the cruise control a little confusing. 8. microsoft sync system can be a bit buggy (i've had to power down the car a few times to get it to fully restart, it's done "scheduled maintenance" where it's updating lord knows what for 8 min and not working) 9. I don't like that you can't turn off the proximity alerts. Sometimes they get annoying; YES I KNOW I'M NEAR THE WALL AT THE DRIVE THROUGH. 10. the steering is a bit loose, it's not a car that you want to steer with your knee for even a second. That may sound like a lot of bad stuff, and those things ARE annoying, but overall, I still love the car. What it gets right, it really gets right. It's comfortable, flexible, and for the most part I love the controls and sound system. There are lots of little things like bag hooks and storage nooks that just make it a pleasure to use. My wife is short and I am tall, and it works for both of us quite well. Backup camera is amazing.
5 out of 5 stars
So far so good!!
Gman, 06/13/2016
2015 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors SWB (2.5L 4cyl 6A)
Waited till I accumilated some mileage before posting again. I now have 89,000 miles on my 2.5 and its doing great. I haul a trailer 85% of the time and carry about 800 lbs of tools inside. Have not been easy on it and drive hard in the mountains. Still gets amazing gas mileage and no maintenance issues at all. I travel alot and needed better mileage than my old E 150. I found that … pulling a small trailer I can carry mlre than with the Econoline and still get better fuel mileage! If you want a really tough van that you can count on , this is it.
5 out of 5 stars
Wheelchair Hauler
Fred Gamble, 08/19/2015
2015 Ford Transit Connect Wagon XLT 4dr Minivan w/Rear 180 Degree Doors SWB (2.5L 4cyl 6A)
A little more than two years ago, my wife sustained a spinal cord injury as a complication of meningitis. She now relies on a wheelchair to get around. Her limited mobility made it impossible for her to transfer to the passenger seat of her 4-Runner or my Tundra. Our daughter has a Dodge Charger. Because the seats are low, my wife could easily transfer to the passenger's seat. So we … temporarily swapped my wife's 4-Runner for the Charger. This created a new problem. My wife's wheelchair does not fold up like a hospital wheelchair. It must be taken apart if it is to be placed in the trunk of the Charger. My wife and I found this problem to be unacceptable in the long term.
As a result, my wife and I started looking for a vehicle that she could transfer into, that could carry additional passengers, and that had sufficient cargo space behind the rear seats to allow us to carry her wheelchair without taking it apart. The only vehicle we were able to find that met all of those criteria is the short wheel based Transit Connect Wagon. We have been using it for six months now. We equipped it with the 1.6 L Eco Boost engine. According to the Vehicle's on board computer our combined city/highway mileage is 25.6 mpg. Our daughter has her Charger back, and we have a vehicle that allows us to easily go on errands or trips without any significant inconvenience. Recently, we drove the Wagon from our home in Chandler, AZ to a town in the mountains, Pine, AZ . The performance of the vehicle surprised me. We had no problem climbing the hills as we went from an elevation of 1,100 feet to nearly 6,000 feet.
Bottom Line: We are pleased.
Update:
We now have 7800 miles on the vehicle. The highway mileage is 29. City mileage is 25. Because we do more city driving the average is 26.5. Because the vehicle is small, my wife's friends are able to lift her wheelchair into the van with ease. As a result they don't think twice about taking her out for a girl's evening out. We are now more please with our Transit Connect Wagon.
Second Update:
We have owned this vehicle for three years now. It is still performing well. We could not be more pleased.
Third update.
We have owned the vehicle for four years. Other than routine oil changes and keeping the tires properly inflated, the only maintenance has been the replacement of the battery. We are still very pleased with the van.
4 out of 5 stars
Great Little Van with some imperfections
DV Synthetic Lubricants , 09/04/2019
2018 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors LWB (2.5L 4cyl 6A)
I have owned this van LWB XLCargo for 15 months and 26k. Overall I like this van. I use it as a delivery vehicle to deliver oil and make sales call to my customers. Not that I'm not happy with this van but I wish I would have purchased an XLT model. I've added a backup camera. Tinted the windows. Love the tinted glass. I'll list the things that Ford SHOULD have improved upon first.
LOW … POINTS
1. Fuel tank is too small. 15.8 gallons
2. Stock tires in the upper midwest suck in the winter.
3. Road noise is greater than I'd like. Maybe Ford should have add extra insulation under the Vinyl
flooring.
4. The ride is a little firm on rough roads especially when empty but smooths out considerably
when loaded.
5. Engine power is adequate in most driving situtaions but could use a boost for freeway on
ramps. That being said I can cruise at 75 mph or higher without issue.
HIGH POINTS
1. Excellent fuel economy 25-27 in mixed driving, Over 30 mpg on the interstate trips.
2. Excellent handling
3. Great visibility
4. Comfortable seats even for long trips
5. Select Shift transmission
UPDATE 34 months and 50k miles.
I've had Zero issues with this van. It's been great in the snow with Michelin Defenders. If I could change 1 thing I'd give it more power. Although I've had no issues driving in nasty Wisconsin winters it would be great if there was an AWD option.
Update September 2021
My opinion haven't changed. Great van for my needs.
63k Van still performs as expected. Maintenance, Rear brakes and replaced a weak battery and scheduled oil changes.
We have a limited number of reviews for the 2018 Ford Transit Connect, so we've included reviews for other years of the Transit Connect since its last redesign.
2018 Transit Connect Highlights
Cargo Van XL
Base MSRP Excludes Destination Fee | $23,215 |
---|---|
Engine Type | Gas |
Combined MPG | 23 MPG |
Cost to Drive | $177/month |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 103.9 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Transit Connect models:
- Forward and Reverse Sensing System
- Alerts the driver to obstacles when parking.
- Blind-Spot Information System
- Detects vehicles in your blind spots and signals an alert when you try to change lanes without using the turn signal.
- Sync 3 w/Rearview Camera
- Bundles a rearview camera with the Sync 3 infotainment system and includes a crash notification feature that automatically dials emergency services.
NHTSA Overall Rating
The National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall4 / 5Driver4 / 5Passenger4 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5PassengerNot Rated
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back SeatNot Rated
- RolloverRolloverNot RatedDynamic Test ResultNo TipRisk Of RolloverNot Rated
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