I have only minor issues with the hardware of a vehicle. The cruise control seems to downshift when on hills. The major issue is with sync. Ford lied when they told me no problem buy the 2011 and within 6 months we will have a sync upgrade for pandora. Its been 3 years and not even 1 update to the sync system. I will not buy for again.
Its a car it gets me from point a to b. The moon and tune system for a factory isn't worth it.