2014 Chevrolet Impala Rockets to Top of Ratings in Consumer Reports Test


  • 2014 Chevrolet Impala Picture

    2014 Chevrolet Impala Picture

    The 2014 Chevrolet Impala beat out its Japanese and European rivals to take home top honors in the large sedan category from Consumer Reports. | July 25, 2013

Just the Facts:
  • The redesigned 2014 Chevrolet Impala is the first domestic car to top Consumer Reports large sedan ratings in 20 years.
  • Once an underdog and fleet mainstay that typically received "mediocre" scores from Consumer Reports, the Impala is now the focus of a glowing review that describes the car as experiencing a "phoenix-like turnaround."
  • The win is a "big deal," according to Michelle Krebs, Edmunds senior analyst, who notes "it is rare that any Detroit automaker wins rave reviews from Consumer Reports."

DETROIT — The redesigned 2014 Chevrolet Impala is the first domestic car to top Consumer Reports large sedan ratings in 20 years, reflecting a major victory for General Motors and the Motor City.

Once an underdog and fleet mainstay that typically received "mediocre" scores from Consumer Reports, the Impala is now the focus of a glowing review that describes the car as experiencing a "phoenix-like turnaround."

"The Impala's performance is one more indicator of an emerging domestic renaissance," said Jake Fisher, director of Consumer Reports automotive testing, in a statement. "We've seen a number of redesigned American models — including the Chrysler 300, Ford Escape and Fusion, and Jeep Grand Cherokee — deliver world-class performance in our tests."

The Impala now occupies some rarified air at Consumer Reports. It is among the top-rated vehicles Consumer Reports has tested. Only the Tesla Model S and BMW 135i have higher test scores. Last year, the Infiniti G37 Journey took home top large sedan honors. The Impala edged out its Japanese and European rivals who have occupied the top spot for at least two decades.

In a phone conversation with Edmunds, Consumer Reports spokesman C. Matt Fields said the Impala "beat anything with four doors and a trunk" in the large sedan category.

"(Impala) scores higher than the Chrysler 300, Nissan Maxima, Hyundai Azera, Buick LaCrosse," he said. "It beat out the BMW 328i, Mercedes-Benz C250 and Acura TSX. It beat out at least more than a dozen vehicles — everything that would be on most consumers' shopping lists."

Consumer Reports engineers noted that the Impala's victory is especially sweet, given Detroit's bankruptcy filing last week and the ongoing concerns about any impact it may have on the Motor City's image.

The stunning assessment of the Impala likened the car to more expensive luxury rides.

"Overall, Consumer Reports found the Impala is competitive with cars that cost $20,000 more, including the Audi A6 and Lexus LS 460L, as well as the recently reviewed Acura RLX and Jaguar XF," said Consumer Reports in a statement.

The 2014 Impala starts at $27,535, including an $810 destination charge.

The win is a "big deal," according to Michelle Krebs, Edmunds senior analyst, who notes "it is rare that any Detroit automaker wins rave reviews from Consumer Reports."

Ironically, Consumer Reports says it can't recommend the 2014 Impala because it is too new for the consumer watchdog to have gathered reliability data. To be recommended, a vehicle must perform well in Consumer Reports' battery of tests, have average or better reliability in Consumer Reports' Annual Auto Survey and perform well in government and industry crash tests.

The 2014 Impala earned a five star overall crash-test rating from the National Highway Traffic Safety Administration.

Edmunds says: Consumer Reports is calling the Impala win "historic." Congratulations to General Motors on an impressive achievement.

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