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Average Consumer Rating 108 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
No Longevity Here
By mylast7 on
Vehicle
2004 BMW 7 Series 745i 4dr Sedan (4.4L 8cyl 6A)
Review
After coming off 315K miles on a 1992 BMW 735i, we were anxious to have a newer version. Interior trim is cheap, as noted by kick panels and sill plate's "interior colored coverings" coming off to reveal a different color underneath. Don't touch the sill plates with your shoes! Car has 85K on it and has had 2 fuel pumps replaced within 100 miles of each other ($1,283.82). Newer BMWs apparently had numerous fuel pump issues. Suspension components, per the dealer, are worn and leaking and need replcement, note these are non-serviceable components. Front thrust rod bushings needed for $1062.46; and rear wisbones need replacement for $1,075. So much for the "driving machine" they taut.
Favorite Features
Great on the freeways, good in town. Nice ride with decent gas mileage.
Suggested Improvements
BMW needs to imporve their customer service image, hopefully phasing out the phrase, "it's out of warranty". Only purchase a BMW with a bumper to bumper warranmty and with their service agreement. You're on your own after 50K, so beware of how you spend your hard earned money. Having worked in the service departments of franchise dealerships myself, a customer who had properly maintained their vehicle had some clout with the factory on abnormal issues...opps, that was Nissan.
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By tarek307
on 02/23/12 00:55 AM (PST)

Sorry to hear about your bad experience with this car. but i think you forgot all the great things about it...nothing drives like a 7, sporty, yet elegant and comfortable...i love this car!

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