Used 2023 Volvo XC90 Consumer Reviews
Under The Radar Luxury!!
I was ready to pull the trigger on the BMW X5 xDrive40e. All the reviews were solid and my test drive confirmed I had made a good choice. However, just to be thorough, I wanted to compare the BMW with any other “potential” hybrid luxury SUV rivals (a fairly short list). I soon found myself at our local Volvo dealership. As soon as I sat in the seat of the XC90 R design Recharge extended range model, I couldn’t help but think…”this interior is so much nicer, cleaner, and modern than the BMW, why aren’t more of these on the road?” The seats and interior layout are the best I’ve seen in a vehicle. I took a test drive and thought the same thing. At 455HP, the vehicle is a rocket and again (when honest with myself) thought the same thing…“this engine is more sporty/powerful and the ride smoother than the X5, why aren’t more of these on the road?” When I reflected on the overall package offered and the impressive quality, image, value and luxury of the new extended range model, it became an easy decision for me to choose the XC90 over the X5. In addition, the XC 90 gave me a little more room and was simply more comfortable for the family. I also liked the sporty R design. Perhaps it’s the under the radar easy going humble (not flashy) approach of Volvo that I appreciate (not felt at BMW) or the minimalists, clean designs…whatever the case, it won me over. So far, so good. The incredible technology and safe drive systems are years ahead of rivals and yet kept in a low vis, easy to operate simple touch screen and digital dash. The vehicle, simply put, is really really smart. Currently getting 60-65 mpg as long as I charge it overnight (even on a regular 110V Garage charger). Truly impressed. I’ve had vehicle purchases I’ve second guessed in the past, and even this clocks in as the most expensive yet, but no second guessing here. Pretty phenomenal SUV!
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Worst XC90 EVER MADE! Do not buy it!
This car has had absolutely nothing but problems. The backup camera and sensors continue to violently engage the ‘rear brake intervention’ system when there’s nothing weekend. The entertainment system screen goes black, has double exposure of data, flashes intermittently and freezes. Apple CarPlay doesn’t display maps and shows a big black box in the driver screen. Google Maps doesn’t work in dashboard heads-up display. The trim around the vehicle was faulty from the day I purchased it, I was told it would be replaced…that was October. The part just came in two weeks ago. Volvo refuses to acknowledge there’s an issue. However, they did say there is a software update - IN APRIL! They are hoping this will fix many problems. But I shouldn’t have to wait 3 months for a POTENTIAL SOLUTION. This is a $80,000+ car, why are there so many problems? I don’t even have 1,500 miles on this car because it’s been in the shop so many times since I bought it in October. I’ve owned two previous new XC90s never have I had this amount of problems.
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- B5 Core 4dr SUVMSRP: $38,47112 mi away
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See past the hype for objective feedback.
If you're willing to recognize that 5 star reviews tend to be emotional and overhyped you can then focus on objective feedback. It's a luxury suv. It's very nice made with lots of attention to detail and perfection, especially with the inscription package. Great soft leather, great handling and a very clever power train. It's surprisingly spacious in the 2nd row but the 3rd row is for kids only. The car is very "soft footed" - it seems to want to roll down the road with a very sensitive, yet smooth power train. The AWD handles very well, on par with other performance cars. The MPGs are not bad for the weight of the car and the fact that there 316 horsies under the hood. It is worth noting that the insurance rates for this car are decent, at least as of July 2022. Now with the praises aside, the car does not represent good value because: - Volvo in all their wisdom does not allow you to start your car remotely unless you pay for their smartphone app. A 20K Honda allows you to precool or preheat your car, but Volvo will want you to pay extra to do the same. - The car software is far from smart. It does not: a) store your driving profile (eco, dynamic, etc.) and resets it on every start even though it manages to store every other aspect of your settings b) Is bloated with garbage values that are tied to subscription such as weather etc that comes from Sirius XM. If you don't care to renew the subscription you'll be left with many display items on the main screen that don't do much. - The car does not come with a printed manual. The online manual is a joke and who the heck has the time to sit and try to figure out the manual uploaded into the center console. There is not such thing as a PDF you can print or use to learn about your car's features. You can order one for 55 bucks but they seem to be "out of stock for a while". For a 70K car to not come with a manual -- that's a joke, it has to be. Last time I checked even the bottom of the barrel cars came with a printed reference manual, especially since there are many features on the car. - The online support from Volvo for this car is extremely disorganized. There is a 2022 "early" and 2022 "late" division for features and support and good luck finding which one applies to your car. Volvo is very disorganized with their online consumer support. The dealer won't tell you which one you're getting cause they don't want to be stuck with early models that no one wants to buy. Yet the website shows completely different configurations for the 2022 model then what you will find on the lot. How about that for mid year changes? - The 360 camera and rear view camera always starts in the same view. No way to default it to your preferred view for parking assistance. You'll simply always have to mess with buttons if you want a different view. - The FOBs button placement is baffling. Try to operate it and see if you like it. Hint: you won't. - The lane keeping "pilot" will put your car left of center of the lane, waay to close for comfort of not being nicked by cars on the left. Turns out the pilot keeping system it's really a useless feature. - The sunroof switch controls the shade and the sunroof. If you by mistake push it the wong way the shade operation can't be stopped so you have to wait for the shade to close so that you can open it and then open the sunroof. A bit primitive. - The car allows for only 2 profiles. If you have 3rd driver in the family that has their own preference and would like for him to not have to mess with all the settings -- well, this is not the car for you. 25K ford does a better job at it than Volvo. - Take a look if you have a place to put a pair or two of sunglasses. Especially if you are placing 2 pairs so that they would be easily accessed by the driver and passenger. - Need to store a quarter and some dimes? Good luck . This car embraced the national coin shortage and thus is not equipped with any coin slots. After all, if you pay 70K why would you bother carrying change. - The steering wheel tilt and telescoping feature is manual and will not be stored with your driver profile. You'll be "base modeling" it if you want to adjust it between driver profiles. - if you're test driving the car, pay attention to the road and wind noise - a 20 year of F150 does a better job at insulating the noises than this car. - Volvo is converting to an electric company which should make you wonder about parts availability for their gas models in 10, 15 years. If you're shopping for a gas model, take a look at the direction of the company and see how it will factor in your resale or maintenance cost in the future. - The resale value is mediocre but that's pretty much true for all the cars in this class. Knowing that, if you're looking at this car, look at these items as you're test driving it and see if they will spoil the car for you. For me, I just don't feel that the value is there. Close, but no cigar.
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6 month update: frustrating infotainment
6 month update: Volvo took a minimalist approach to their new (mid 2023) infotainment that we’re finding incredibly frustrating, which took away some worthwhile customization options. First to note, we had a 2020 R design and this is the inscription. I hate that they got rid of it. I liked the look and feel/ergonomics of the R design, but I get it, not a lot of folks looking for a sporty looking 7 seater Volvo I guess. My biggest gripe is that It’s a great car if it weren’t for a frustrating level of user experience based on taking away simple options. 1. Incredibly frustrating - The sound system. Volvo says it has optimized the sound experience so you only have 3 selections on sound customization and no ability to balance the sound, only to select forward, back or middle. Here is the issue: in the middle option, barely ANY SOUND comes out of the back speakers (middle row). Our kids can’t hear anything when the speakers are “centered.” We took it to the dealer and confirmed this is the same in other cars. Our salesperson was surprised also when we confirmed it. It is a big design flaw. A couple of other salespeople were there and also were surprised, but clearly tried to downplay it. It’s very very noticeable and even more frustrating when it’s a good set of speakers which we’re paying for, and there is no way to mitigate this. 2. They took away drive modes, so except for a box to check for steering feel (firm or soft) there’s nothing. No customization - again. 3. When a sensor goes off because something is close to the car, it immediately goes to a 360 view. This means that every time a pedestrian walks in front of your car close by (which happens a lot in the city) it goes to that view and starts beeping. There is NO WAY to turn it off. So if you are trying to look at your directions at a red light, and people are walking in front of your car, it switches screens and you can’t see your next turn. It gets annoying quickly. 4. This is small, but in our last car we could pick the interior lighting color. It was cool and frankly we liked it. It adds a level of fun/luxury which at this price point was appreciated. And now it’s just white lighting, no options. 5. Waze is finicky at best, still end up using Apple CarPlay. It also doesn’t play on the dash - just google maps. 6. You can’t see what media/song is playing unless you’re in the music app. So no ability to see it while using any navigation app. While the car overall is good, we’re very frustrated with the infotainment, especially compared to our 2020. This certainly didn’t feel like an upgrade, aside from the cooled seats, and actually felt downgraded with these missing important features. Also, we find this car lacks the steering feel of our 2020, but we get it’s not the R design. I will admit the engine is better in the B6, and our mileage is fantastic, it’s just a shame that the user experience is so frustrating. We thought we’d be Volvo lifers as we prefer the more subdued image vs the German rivals, and we LOVE the level of safety Volvo provides, but where before we thought it was a no-brainer to renew our lease, we’ll need to see if these changes are fixed or if we need to shop elsewhere. 6 month update: I moved my rating from 2 to 4 stars. Everything works and the car has been reliable. Service is generally top notch. However, I am still frustrated by the infotainment not showing what music is playing while on map view and not having the option for balance/fade on the speakers. While our mileage is pretty good, I miss some of the sporty characteristics and driving modes of the R design. I really really dislike chrome trim. I’m not saying it doesn’t look good, but it makes the car look like everything else. My overall assessment has not changed unfortunately. While we like the car, the lack of character really brought it down a notch for us from thinking we were going to stick with Volvo for a long time, to “it’s a really good car, but let’s shop around.” Hoping they fix that especially since they do offer dark trim and even blackout editions on the smaller models, and what they took away is some relatively easy and cheap things to fix/add. That doesn’t mean you should shy away from Volvo, they’re still fantastic cars and provide great service, we just miss the personality.
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Volvo XC90
Bought a 2022 Volvo XC90 Momentum 7 passenger 4wd. Nice looking car on the outside, had standard stereo, nav, Sensus system. All the standard driver safety tech. Fit and finish wasn’t great. The car developed a rattle inside the passenger door. Also blind spot monitor would come on and stay on randomly, even when no one was in the blind spot. Took it to the dealer. Couldn’t fix either issue. Lots of Turbo lag, poor gas mileage. Third row will fit children under 10, no adults. Too bad, because it was a well designed car.
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