Used 2020 Volvo XC90 SUV Consumer Reviews
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Superb
I've the 2019 T5 bought brand new now at 6000mi (I commute by train thus few miles in car) and what a truly superb luxury SUV. I got it namely for seating 7 and stellar renowned safety with style, but all of the owner experience has been immaculate. The buying was a special remotely arranged one to avoid the typically horrifying day of haggling and lies at the dealership, but I went with overseas delivery to have no-haggle pricing and a preferred buying experience. The customization to my needs and wants was complete. Seller communications were completely confidence increasing and the ownership experience has been even better. The app literally does it all with remote start, warming, monitoring, security, logs, and everything with the same distinctly full Volvo design and style cues. The Swedish ideals of just enough ("lagom") are seen with just 1 screen and 6 buttons on the console. The famous Sensus system's speed, full integration, and immense central pleasure enhance the lovely seats, spacious airy cabin, panorama sunroof (standard!), lovely finishings, and clearly superior build quality. Drive experience is great inside the city where we live and outside where we go bi-weekly. The power is snappy and significant with torque available even at highway speeds from the 2.0L turbo-charged engine mated to 10-speed transmission. Finely self-tuning drivetrain smartness adds to the immense amounts of smartness everywhere to entertainment to seamless security (all the fancy stuff quickly becoming widely available in other makes and makers) to the aforementioned app. It's a superb vehicle.
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Great SUV - good price/value ratio
We looked around at different three-row luxury and non-luxury SUVs: BMW X5/X7, Atlas, Audi Q7, Lexus RX/GX and Mercedes. For the money, it’s hard to do a lot better. Sure, BMW was more fun to drive, but the X5 had little 3rd row was tiny, x7 was ridiculously large and priced as such. Audi was nice, but expensive when optioned, Lexus 3rd row was small and MB was very expensive. Volvo struck that sweet spot of feeling luxurious enough, priced well enough and a functional 3rd row backseat. It’s even marginally fun to drive (as much such a car this size can be). The leather is very nice and seats are supportive, most of the tablet functions are easy enough to get to with a good amount of customization. Wonderfully roomy, but doesn’t feel huge even in our constantly double-parked NYC streets. We got one off the lot that has the integrated center booster and I didn’t realize how nice it is. Our little one loves it. Also note - few cars have a real anchored middle seat. This one does - so even without using the booster you can fit 3 kids/car seats across. This can be a huge plus if you have 3 children. The booster just makes our life easy. The safety of Volvo is just the icing on top of it all and one of the biggest factors for us. The moonroof is big and adds airiness to the cabin, the in-door shades in the second row are great, and the sound system is excellent even though it’s not the $3,200 B&W option. Engine may be a T5, but I honestly never feel the need for more power, except of a little turbo lag in the first half a second, which it makes up for quickly afterwards. Some of the things I would like better (cons) is the road noise is a little high for a car in this price range, the gas mileage could be a little better and I wish Apple CarPlay would display on the driver dash and Heads-up display. Seems like such an easy thing to do that would really add to the experience. All in all though, we could not find a better balance of price, luxury, safety and overall value. We actually look forward to driving this car every time even with it being a 3 row suv. It puts a smile on our face which says a lot to me as a former GTI driver. Very happy customer so far.
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Electronic nightmare
Our NEW Volvo XC 90 has been in for service 5 times since purchased. So far everything has been an electrical problem...AC won’t turn on, screen goes blank, blinkers out, brights won’t work, mirrors won’t adjust, phone calls out and rings and you can’t cut it off, AC won’t turn on...worth mentioning twice when you live in Texas. Twice, these things have gone wrong right before a road trip, being the main reason we bought it. My list is extensive. Very inconvenient! They do resolve the problem each time but this is not what we expected with a luxury brand new vehicle. We contacted Volvo USA but they are unwilling to help in anyway. This is our fourth Volvo, never before have we experienced such issues. Customer service??
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The nicest car I've owned, hands down!
Although considered an SUV, the 2020 XC90 handles like a high performance vehicle offering a Dynamic driving option that provides that extra boost you need in start and stop traffic and tackling curvy hilly roads. Hugs the road nicely with no swaying. And, I managed to attain 28.5 mpg on long trips in the Eco setting! With 35k on the odometer, I have had no mechanical or other issues. Simply love the car!! Lastly, computer console is easy to navigate for a non-technical person like myself.
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Great Vehicle
The XC90 has meet our expectations. Our three row vehicle with bucked seats feels very spacious. Performance (acceleration and handling) has been good and gas mileage not that bad. Handling in snow and dirt roads was solid. The technology features are fantastic. We have had a few minor glitches - rear heating also causing the front fan to blow and blind spot warning not seeming to activate. Our choice of the XC90 was the right one.
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