Used 2018 Volvo XC90 T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A) Consumer Reviews
Happy with my Volvo
I purchased the 2018 XC90 T8 Inscription in August 2017. After a couple of software/battery issues which required the car to be towed in the first year of ownership I am happy to report that I am now passing the 3 year mark with no other issues. This car is beautiful and luxurious on the inside. The seats are incredibly comfortable. The voice recognition is not great for the phone but it works well enough. I am enjoying the fact that I can often just use the battery for a couple of short trips in a day. I don’t fill up often. I do drive less that 10K miles a year and it is mostly in town driving, so I probably fill up once every few weeks.
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Our First Volvo and First Hybrid
I am a new ones of the XC90 T8 for just over a week. We selected this car to be our family friendly car when we have visitors and when we go on a road trip. We replaced our Mercedes R530 with tis car. The R530 has a fantastic 3rd row seat that can fit adults (yes adults) in the 3rd row comfortably. So we wanted another SUV with third row that could eat adults. The Volvo XC90 came closest in this regard. The third row can seat adults not as comfortably as R530 but is not as tight as any other SUV with the 3rd row. I have always owned BMW and Mercedes cars and I am very impressed with interior quality of this car. So I am not sure what the other reviewer is talking about a bad interior quality. We got the Denim Blue with Brown interior and we already got so many complement that how sharp everything looks. Also, regarding the instrument panel and center touch screen controls, I find it very intuitive for me and well organized. I do not have any issue with safety in using it because I have already configured all the settings and do not need to fiddle with them while driving. All the users complaining about the screen is because they try to fiddle with it while driving. So I attribute it to bad driver behavior. So far, I love the car and it has meet all of my intial expectations. I will try to update this review after few more months.
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- T6 Inscription 4dr SUVMSRP: $28,59025 mi away
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- T6 Momentum 4dr SUVMSRP: $16,635In-stock online
Unexpectedly Exceptional
The luxury options on this vehicle place it among the top auto manufacturers. The interior design, and every element, has been so thoughtfully crafted around the driver, it is hard to believe that more people have not discovered Volvo. They really have stepped up to win with this one. The quality of materials would be on par with Bentley! I love the mix of leather, wood (with a matte finish), chrome dressings, all highlited with LED accents. Although the shiny black plastic area tend to collect fingerprints easily, which is why they supply a cleaning cloth (which you will use often). The seats are incredibly comfortable, with heat, cooling and a massage option that you will wonder how you ever lived without! Even the second row seats recline and are super comfy. The built-in child booster seat is convenient for when you have family or guests. The $3200 Bowers & Wilkins audio system is like being in a live concert, where, when you turn up the volume, you hear every detail in crisp clarity without it hurting your ears. If you love music, this could alone be reason enough to buy this SUV. I chose the hybrid option, which when you lease, you save the $5k California Rebate off the purchase price (as opposed to getting a tax credit when you purchase). I love that I can plug it in and get 15-18 miles of gas-free driving. It adds extra power that makes this 6600lb car move very fast. I also love that it drives completely silent on the Pure or hybrid mode. To me, this was worth the additional price. The instrument display is great and the main 9” Sensus central display is so easy to use and again, really thought through. It is so sensible and user friendly, I am very impressed. Apple CarPlay works great, as does the Bluetooth option. The XM radio is amazing and it has a Spotify app that uses the AT&T modem, if you sign up for data service. I’m using the trial and have had a few issues with it buffering, as there is no option to download a playlist, like you can on a phone. I think that I will probably just use my iPhone with Spotify instead of paying for another device ($10/20 per mo). One last note, the safety features are the best available. I love the auto steering that helps you stay in your lane during normal everyday driving. It watches the road lines and applies corrective steering automatically if you start to drift. The heads up display is great too. It gives you a warning if you are driving too close, or if it senses a forward collision (which It sometimes falsely does on curvy roads). It displays the current speed limit and warns you if you drive faster (you can adjust the warning speed too). These features help you to be a better driver. Overall I’m so impressed and happy with my purchase. I sold my Porsche 911s to buy this vehicle and I would never go back! I also, love that there are not tons of these cars on the road and when friends hear I bought a Volvo, they don’t have any idea how amazing it is. Everyone already knows that Volvos are the safest cars in the world, they just don’t expect them to be this exceptional.
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2016 & 2018 XC90 PLUG-IN HYBRID - PROBLEMS!!!
This car looks luxurious outside and inside. What is under the hood is another story. It is riddled with repair issues. I have already owned two of them because Volvo bought back my first one. My 2016 R-Design version had the check engine light on when I purchased it. This recurred several more times and it took several more visits to the service shop to repair. Then, my sun roof had a major leak, which I discovered after my free shower from the Costco car wash. I had multiple issues with my temperature control systems and some repair on the fuel system, all requiring repairs. Each repair, always took a minimum of 2 days (and those were rare). Most repairs took 5 business days, so I didn't have use of my car for well over 30 days. It only had 15,000 miles when they bought it back. There were two issues they couldn't figure. The seats would squeak when going over a small bump in the road (it sounded like nails on a chalkboard). I had major issues pumping gas. At certain gas stations, the pump would keep clicking off, so I couldn't tell how much gas was in the car. One time, it wouldn't allow me to pump gas at all. It just kept clicking off. I really liked the features of the car, so after Volvo bought back the 2016 I purchased two model years later, the 2018 XC90 T8 Inscription (also a plug-in hybrid). I have owned it several months and at 3,400 miles my check engine light came on. It has BEEN IN THE SHOP ONE WEEK SO FAR! The thermostat needs replacing (please note the temperature control system issues on my 2016; shame on Volvo for not fixing this huge engine design flaw!). The only trouble is the part is back-ordered!!! The estimate for the part being available for purchase it another week and then about 8 days after that they should have it in the shop. This REPAIR ESTIMATE ON MY BRAND NEW VEHICLE IS A MINIMUM OF 2 WEEKS, MORE LIKE 3 WEEKS IF I'M LUCKY. As for the gas pumping issue... It seems to have improved some with the newer XC90, but it IS STILL AN ISSUE VOLVO! Furthermore, my seats are starting to squeak too! IF YOU WOULD LIKE TO BETA TEST A LUXURY SUV AND PAY FULL PRICE, THEN THIS IS THE SUV FOR YOU. If you have a life and don't have time to spend bringing your vehicle to the dealership, then I suggest buying from a different brand.
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VOLVO USA MIA IN Customer Service
The shifter knob came off. It was glued to a piece of metal. The sound system speakers rattle. The dealers do not honor the warranty. I sent emails to corporate in NJ. No one answers back. I am a disabled Veteran who needs a stable suspension. My xc90 hybrid has air suspension. I do not think it works half the time. The transmission slips. When I cut the auto off the motor fan makes a loud sound as if I was pushing on the gas in neutral. I hate I had to spend so much money through military sales to buy the auto. A lot of the components are plastic. The dealer replaced a plastic vent cover. Looks like something you get from Walmart. NOT WORTH THE BAD CUSTOMER SERVICE AND DEALER REFUSING TO HONOR THE WARRANTY. AND THIS IS HOW VOLVO TREATS VETERANS!!!
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