Used 2014 Volvo XC90 Consumer Reviews
Magic Blue R-Design for the Road
I traded my 2011 XC70 for this 2011 XC90 in March 2011 for a road trip from Alaska to Texas on to California and back to Alaska. I put 13,000 miles on this baby in 30 days. I have never had a vehicle cradle me on a long rip like this one. I drove many 600-800 mile days and had not one ache or pain at the end of the day. The OEM Perrelli tires sucked, and I put Continental AWD Contacts on and it is luxury personified. The NAV is clunky, but I got used to it as the days went on. I have to leave the NAV on or the backup camera would never get used as it takes too long to rise up. It is sad I gave up newer technology in the XC70, but ergonomically the XC90 is much better for a tall guys.
LOVE My New Volvo!
Beautiful car and very fun to drive! Lots of storage space even with third row up. Climate controls for all zones and a multitude of cup holders :-)
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- 3.2 4dr SUVMSRP: $9,79524 mi away
- 3.2 4dr SUVMSRP: $12,39524 mi away
- 3.2 4dr SUVMSRP: $6,495127 mi away
High Expectations Slashed
I purchased this vehicle off the lot because of it's superior safety rating. I have two young kids, wanted them to learn to drive in city traffic in this so they are safe. Four year in and to date, this vehicle has performed it's job protecting my children. Even when I purchased this vehicle back years ago, the dashboard and functionality was outdated, but my focus was safety. I told the salesman that my only two criteria for an XC90 was that the car is white and that it has to have a navigation system. Today, I am burdened with a vehicle that works well mechanically, but the navigation system does not work consistently. Yes, I have an iPhone. No, I do not want to use it for navigation. In February, 2015, I contacted the dealer who sold me the vehicle and told them of my navigation/backup camera issue (the backup camera comes on, then the screen goes black and the window stays up, and the navigation system is completely disabled). I took the vehicle into the dealer for software updates SIX times in one year. The fix has never been installed because it does not exist. Volvo has given up on fixing the software, they have thrown up their hands and advised me they are never going to fix it. They have offered to "allow" me to trade in this vehicle for a new one; they were generous and offered me incentives being offered to everyone right now. The dealer will not give more, they will lose money. It's the Volvo manufacturing company that has turned their head and is not supporting their product. They can fix it, they have to hire a software engineer to find the bug and fix it. They have chosen not to. Therefore, they are refusing to repair a vehicle they manufactured. Clearly printed in their documentation, "From Design, Engineering, and Manufacturing to support activities in Parts, Service, and Sales, high standards have been set to help insure your satisfaction and pride as an owner of a Volvo.” I am neither satisfied nor proud. I could have purchased any SUV for my family with a third row seat. I chose this one, my very first Volvo, because of the company reputation and the research that I did indicating they were a solid company that stood behind their products. Boy, was I fooled. Could of bought a Mercedes. Could of bought an Audi. Could have bought a Lexus. I have owned a vehicle from each of those manufacturers in the past and never run into a problem with maintenance or repair. Now I will suffer the price when I trade in this vehicle and take a lesser amount for the manufacturer's defect. So, I guess I'm paying for the navigation system twice! Is the vehicle a complete loss? No, the vehicle itself has worked fine mechanically. It is truly unfortunate that the only upgrade option that I requested is the one thing that failed. What strikes me the hardest is the lack of support from the manufacturer. I will never buy another Volvo again.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Needs a model refresh...
I bought one of these solely based on its price when compared to the competitors. With the included 5 years of service, it cant be beat. This one came with every option, BLIS, Xenon, DVD's, Navigation, etc. The Navigation is something I would skip if I had to do this again. I have other cars with easier to use systems. I serves our needs at a "just-good-enough" rating. Its the only car I own that still has a "key". (no proximity token with push button start)
Didn't expect the clunky-ness
I'm bulletpointing those things that I find uninspiring: * putting key into ignition takes much accuracy * confusion with central controls for entertainment/ventilation - not intuitive * navigation - very confusing * the pop-up screen for rear assist and navigation being separate instead of built in. it powers upward when in reverse then returns in drive. Imagine going in reverse for 3 seconds and this screen going up hten down while you're driving forward. It sounds like the first component that will malfunction * must slam doors to shut * door lock/unlock system: it takes multiple presses to get the doors to unlock (except driver's) * no power for rear hatch * jerky acceleration