Used 2022 Volvo XC60 Plug-in Hybrid Consumer Reviews
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Worst car ever
I bought the car in August 2021 and in the first 3 months I was at the dealership getting work done as the battery was overheating and not working (a part had fried), the safety system just randomly shut down, and heat did not work. Now the emission system is broken and the battery won't fully charge and car needs to go back in for service. The car is quiet as long as battery works. When using gas the car is so loud you can barely hear the music playing on the radio if you are on the highway. I will NEVER buy or recommend a Volvo ever again. These 2022 recharge cars should have been recalled.
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Worst purchase
I got the vehicle in April and have had it in the shop 4 times now with no repair in sight. The computer system seems to have a bug and the techs at the dealership were not prepared to fix the vehicle. I was very excited to purchase my first Volvo and have had such poor follow up from Volvo since this vehicle has been a disaster. I just want my money back.
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2022 Volvo XC60 Plug-in hybrid future lemon
Just leased it in April 2022. Switched from a BMW X3 because wife liked the design of the XC60 better. Electric battery stopped charging and vehicle completely died. Won’t start gasoline engine. Remote control didn’t work. Tried to jump started but didn’t charge. Got it towed to the dealer and was told they had to special order part (high voltage coolant heater) and it would take a week for the part to arrive. Worst new vehicle I’ve had in 20 years. I thought Volvos were reliable. Guess not anymore. Stay away from Volvo!
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Brand new lemon
I purchased an xc60 extended plug in on 4/30. Within 48 hours of purchasing this brand new ev it was diagnosed with a failed erad. Three weeks later and the car is still in the service department with no eta of when the backordered part will be available from the factory. It’s in operable till the part is replaced. I’m so disappointed that Volvo brought an ev to the marketplace with the inability to make repairs due to a lack of available parts. Customer cares most current communication in this whole ordeal is, “ We truly apologize for the delay, the Executive Team is experiencing higher than usual delays; we will follow up with you as soon as we receive a response.”
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I'm reserving final opinion.
I purchased my 2022 Volvo XC60 in November of 2022. The comfort is top notch, the drive is fabulous and the safety the biggest reason I bought this. I was looking at a used 2018, but wanted the new Google operating system. So far, I have had a few issues; the GPS will stop locating, necessitating rebooting the system, the check engine light came on and when checked by my dealer, was a software issue and required a reinstall of the system. The most annoying to me, after months of research on what vehicle I wanted to buy, was the promise on the Volvo website that massaging seats would be part of the Inscription level that I purchased. After receiving the vehicle, I couldn't find how to turn on the massaging option and found to my dismay that it is not included even though the description on the website says it is. I reached out to Volvo and was essentially told that they screwed up and while it is shown on the website, it is not on the vehicle. I would think that a multi-billion dollar company would employ enough tech people to make sure their website description of the vehicle was accurate. To me, it's like telling you you'll have air conditioning, but when you take possession of it, they say, "oops", it's not there. I bought the vehicle for three reasons, comfort, safety and the massaging seats as my wife and I both have back issues. What a surprise to see we were lied to and Volvo refuses to do anything about it. Hopefully the software will evolve and we will get Apple Car Play and other functions that are not there. I guess, buyer beware on buying something that's not ready for sale. A car that cost as much as this one should work and have the options listed.
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