Used 2021 Volvo XC60 SUV Consumer Reviews
Used XC60 for sale
Worst Car I've Ever Owned
RThompson, 12/14/2021
2021 Volvo XC60 T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
38 of 41 people found this review helpful
I bought this Volvo XC60 T6 Momentum brand new in August 2021. My wife and I took a road trip the following week and after driving from San Fransisco back to Scottsdale- the car began to chug, decrease its speed and eventually died. Gratefully I was able to get to the side of the freeway unharmed. It took 2+ hours for a tow truck to arrive as we sat on the side of a busy freeway in 100+ degree Arizona heat. It took the Volvo dealership 4 days before finally calling to tell me the car has a faulty fuel line that triggered it to shut down. It took another full week for a repair. Two weeks later as I was driving at 50 miles an hour the car began to shimmy and shake violently and began to stall. I was able to get to the dealership in 'limp mode'. It took them 2 full weeks to let me know the serpentine belt had shimmied off its track, broke and melted other components in the engine bay and they would need another 'week to 10 days' to repair it- it ended up taking 2 full weeks. They actually had to repair: the serpentine belt, the tensioner, the super-charger, and the a/c compressor. They told me that none of their mechanics or advisors had ' ever seen anything like it'. That of course does not engender a sense of confidence in the brand or its people. At this point I had owned the car for only 2 months and had been stranded twice and my car had been in the shop for over a month of that time. My wife noticed when we got the car back the second time that there was a squeaky sound coming from the infotainment center-we brought it in, 4 days later they call to say they couldn't find any noise. We picked the car up and drove home; all the way, listening to the horrible squeaking noise... And only 3 weeks after that, I was left stranded once again only to find out that the fuel pump and sensor needed to be replaced. All of these parts needing replacement after 2 months of ownership on a brand new vehicle?...I was incredulous. I have owned some very nice vehicles (Porsche. Jaguar, Land Rover) and can whole heartedly say that I am more than disappointed in this car. After a host of rather serious issues with a brand new car-and a lot of noises in the cabin due to fit issues; I expected better than that and called the Manager at the Volvo dealership to let him know. We felt the car fell under the Lemon Act and should be bought back by Volvo. I explained that neither my wife nor I felt any assurance we would not be stranded again. It was met with mild regard and I was told that Volvo would never buy my car back-but the dealership would be more than happy for us to trade that defunct XC60 in for ANOTHER ONE. I can't in good conscience recommend this car to anyone, as I feel we were not sold a product that one would expect after paying 50K. We have NEVER experienced a vehicle ridden with more issues than this one. At this price point you should expect a vehicle with sound mechanics and decent fit and finish throughout- which this XC60 has none of. I cannot say that we have been treated well by our Volvo dealership, Volvo itself nor do we have any confidence in the actual vehicle. I don't believe that they stand by their product and can say resolutely that we will never purchase another Volvo. If it were possible to give my Volvo experience zero stars- I would have...
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Good vehicle
Happy Camper, 01/19/2021
updated 07/23/2025
2021 Volvo XC60 T5 Inscription 4dr SUV AWD (2.0L 4cyl Turbo 8A)
39 of 46 people found this review helpful
Want a SUV that feels solid, soaks up bumps, fast and economical? Get the Volvo XC60 with Inscription Trim and T5 engine. You won't miss the V6 or V8 with the turbocharged 2.0 liter engine and you don't need the Polestar Package either. Comfort, ride, and elegance all neatly wrapped you in this AWD cage of safety. I've owned VW, Toyota, Honda, Chevy, Subaru, Oldsmobile, Jeep, and Cadillac. Lows: touchscreen display, air-conditioning is weak, needs more sound proofing.
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2021 Volvo XC60 for sale near you
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- T5 Inscription 4dr SUVMSRP: $31,998In-stock online
- T6 Momentum 4dr SUVMSRP: $31,990In-stock online
- T5 Inscription 4dr SUVMSRP: $30,990In-stock online
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Drive the XC60 now! Best in its class.
Phillip , 04/11/2021
2021 Volvo XC60 T5 Inscription 4dr SUV (2.0L 4cyl Turbo 8A)
29 of 34 people found this review helpful
I was test driving all the vehicles in the same class size as the XC60 and I can tell you without a doubt that this is the best option out there. To top it all off, it has the best features, best power in the base engine, best dealership experience, and is well known for being the safest car manufacturer. The fit and finish of every detail in the cabin is at the top of the segment. Lexus does have a little bit more softer door panels and dashes, but as far as the wood trim and fit and finish overall the Volvo is the winner. The cargo room is a little bit down on size compared to some of its competitors but it’s great usable space. The features that come on the inscription model along with some of the packages available are an incredible value. Everything is super practical and easy to use. The safety technology is so much better than Infiniti and Lexus. The only thing that I would change is making the around view cameras the default when you put the car in reverse. It is a little cumbersome sometimes the switch from the back up camera to the 360° view which is the most convenient feature. Volvo also offers the best app experience for remote start, maintenance, vehicle location, and any other details you would want to know about your car. Plus they include it free for four years. My friends and family are super surprised at far Volvo has come along over the years. The XC60 is a true luxury stand out.
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Squeaky seat and other issues
NN, 10/24/2021
2021 Volvo XC60 T5 Inscription 4dr SUV (2.0L 4cyl Turbo 8A)
25 of 30 people found this review helpful
Got a new XC60 T5 Inscription AWD. within two weeks, the driver seat started making a squeaky spring type noise and at 4000 miles it sounds like I’m sitting on an old mattress. Also, the windshield washing fluid was empty, and I’ve had my tire pressure light come on four times, having to pump air into the right front tire. One of the rear fog lights also came not working. In addition, you can only change the AC system and temperature via the electronic screen, but approximately three times now the screen has frozen and I have been unable to change the temperature. In addition, the doorhandles do not always work for locking and unlocking the car, and I never had this issue in my 2016 Toyota RAV4 limited. Further, I was driving in totally normal conditions at about 50 mph one time and the emergency brakes came on. It scared the hell out of me. I expect better at this price point.
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Total Lemon
Jonas, 09/05/2021
2021 Volvo XC60 T5 Momentum 4dr SUV AWD (2.0L 4cyl Turbo 8A)
34 of 43 people found this review helpful
I bought my XC60 a month ago and was so excited about it but it's turned out to be a total dud. Within a week, I was getting dashboard warnings for 12V System Service Required. The car has already spent 4 days out of service during 2 separate visits to the dealer to try to fix it. I've only had it back 3 days and the error has returned, indicating the electrical system is still not properly charging the battery. It's going back to the dealer ASAP but I no longer have any faith that they're going to fix the problem. I will probably end up having to hire an attorney and sue Volvo under Lemon Law for the total pile of junk they sold and the ridiculous amount of time that has gone into trying to get it fixed. Think long and hard about how much of a stomach you have for these headaches.
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