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Used 2021 Volvo XC60 Consumer Reviews

3.7 out of 5 stars
36 reviews

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Cons
3 out of 5 stars

Nice Vehicle But Needs Improvement

Val, 06/28/2023
2021 Volvo XC60 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
4 of 6 people found this review helpful

I traded a 2008 GMC Envoy Denali for a 2021 Volvo XC60. The Volvo has many great features that I enjoy but didn’t previously have on the Denali, like air conditioned seats, front seat extensions, folding side mirrors, and kick open rear gate. But there are also things my 15 year old Denali had that surprisingly are not on the new Volvo. The most important of which are informative tire pressure sensors. Before you jump up to say that the Volvo has these sensors, let me explain the critical difference. When the low air message appears on the dash, the Denali told me exactly which tire is low and the exact amount of air remaining in that tire and each of the other 3 tires. However, as I traveled through remote areas of the Smoky Mountains, the low air message appeared on my Volvo with no additional info to help me make decisions. I didn’t know which tire(s) was low and I didn’t know if it was just a pound or two low, or if it was dangerously low. This is important information as I wind through steep mountain roads at dusk with no town or air pump anywhere for miles. I was horrified that a brand known for its safety features would be so dangerously lacking in this area! The Denali also had an onboard compressor that could have saved me in this situation. The Volvo does not. I should also mention that the Denali of course senses when the air has been refilled in the tire and it automatically resets. The Volvo is not smart enough to come to the same conclusion. It has to be told that air has been added. There are also a few other minor annoyances on the Volvo. I like the Eco driving mode, but I am unable to make it my default option. I have to aggravatingly reset it each time I start the car. The crash avoidance feature is a bit wonky and often activates when I’m already stopped several feet behind a dark colored vehicle. Apparently it gets confused by the color. The rear gate kick feature is also finicky. Sometimes it works and sometimes it doesn’t. The opening to add fluid to the windshield washer reservoir is extremely slow and causes the fluid to back-flow if you try to rush it. The next challenge is trying to close the hood. The only way I could reach the hood to pull it down was to borrow a cane with a hook on the end that I could use to grab the pull loop at the center of the hood. Don’t they test the usability of these features? Their interactive voice system is a joke. If I say “call Joe”, it asks “do you want me to call Joe?” YES! I want you to call Joe since that’s what I asked you to do! Or it asks me to choose from a list of names, none of which are remotely similar to Joe. Grrr! And finally, earlier model years of the XC60 had massage seats, but, alas, that is no longer an option. I would have loved to buy another Envoy Denali with today’s technology, but unfortunately GM’s brainiacs discontinued that awesome vehicle and replaced it with an SUV that is only available with a 3rd row seat. Not everyone carts around a boatload of kids. I wish GM had an option for people like me who never have more than 2 people in the vehicle and instead need the hauling space for home remodeling projects. Their salesmen always suggest that I just fold the rear seats flat. However, the huge gaps remaining between the seats become a never-never land for small items that fall between them. Now that’s really annoying, and not practical at all.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Very disappointing

Nyin, 08/13/2021
updated 02/16/2022
2021 Volvo XC60 Recharge Plug-In Hybrid T8 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
12 of 22 people found this review helpful

The ride is rougher than my neighbors Ford Mustang. That should not happen in a "luxury" car. Definitely the dashboard, screen, etc is difficult to use and annoying. Also the build quality is average...nothing special.

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5 out of 5 stars

Pleasant vehicle . Excellent handling, comfortable

Howard Herman, 10/19/2020
updated 02/09/2022
2021 Volvo XC60 Recharge Plug-In Hybrid T8 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
37 of 85 people found this review helpful

This Luxury? Vehicle has been designed with out customer consideration. As Volvo has eliminated the front seat easy enter and exit it is painful, difficult, and often impossible to enter or exit driver position if slightly disabled. If disabled a premium must be paid to comfortably access and exit driver position . The wireless charging mode does not work for all phones. Volvo will not update this feature despite the “luxury” tag. Overall a good vehicle but several features do not work at allproblem for me is very short ev range!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

No spare tire in plug in hybrid

Where’s the Spare, 06/19/2021
2021 Volvo XC60 Recharge Plug-In Hybrid T8 R-Design 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
25 of 61 people found this review helpful

I am rolling off a Mercedes lease and looking for a new SUV. I test drove the plug in hybrid XC60 and liked it a lot. The thing I hated about the Mercedes was the run flat tires and I had to replace three of them at $500 a pop over the last two years because they had a nail or screw in them. A simple patch for a regular tire but a replacement for a run flat. Ugh! So I was delighted to learn that Volvo does not use run flat tires. However, and this is unbelievable to me, I was told the hybrid has no spare tire due to lack of space. So if you have a flat up I are completely stranded until the folks deliver a new tire to you. Sorry. That is a deal killer to me. And for the $60k price tag, I think it insane that these folks who advocate safety would allow you to be stranded on the side of road where it might be potentially unsafe. So no Volvo XC60 for me. I want a vehicle where safety is lived and not bragged about.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Fast smooth and sleek

Jamie, 08/25/2021
2021 Volvo XC60 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
2 of 4 people found this review helpful

Sweet ride with plenty of go. Turbo plus supercharger gives you everything you need and more. Air suspension and incredible upgraded sound system. Rocking!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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