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Used 2021 Volvo XC60 Consumer Reviews

3.7 out of 5 stars
36 reviews

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5 out of 5 stars

The most unique vehicle in the class

Carpicky, 08/12/2021
2021 Volvo XC60 T8 Polestar Engineered 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
4 of 4 people found this review helpful

The Polestar trim gives 415 HP and 494lb ft of torque while delivering 25-30 mpg? Drivers can charge battery while driving or hold the charge. I've never sat in a vehicle this regal with the best sound system anywhere. Sporty enough with emphasis on safety. The 22" wheels make it even funkier.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Fantastic suv for the $$.

Sweet_t, 04/10/2023
updated 04/14/2025
2021 Volvo XC60 T5 Momentum 4dr SUV (2.0L 4cyl Turbo 8A)
4 of 4 people found this review helpful

Purchased new 2021 Volvo xc60 w package 11/2021. 1st electronics: the sensus infotainment system works perfectly fine and if you can’t work an iPad or cell phone screen……. This vehicle is not for you. Everything is controlled by sensus…… if you need a thousand buttons to push…. Look elsewhere. It’s far more convenient & cleaner looking to me than the 18 Mercedes benz I traded in for the Volvo that had about 40+ buttons on the dashboard. 2nd performance: this is not a sports car….. don’t expect it to be. It is a comfortable suv with plenty of power & ride quality between a soft Mercedes & firm BMW. The Volvo seats are absolutely amazing….. especially if you suffer from bad back pain or bad knees……. You will not hurt at all in the seats of this suv! 3rd design: the car has beautiful design language inside & out and that’s what drew me to it. The interior is stunning and where I spend most of my time….. I want it to be comfortable. It’s a very classy, clean design that doesn’t look old even now. 4th price: for the price point , the Volvo xc60 has more safety & convenience features than a x3 or GLC and build quality & fit & finish are outstanding. No squeaks, rattles or buttons falling off. No, it’s not perfect……. Neither was my Mercedes….. but overall it’s a perfectly comfortable commuter suv for small family, if that’s what you are looking for. April 2025 update: I still have my XC60 & I’m still happy with it. Problems: had key fob issue (not starting, not cutting off, electrical) that the dealership wouldn’t resolve for months until getting with service manager to fix. After they replaced my key fob, cars been running fine and no more technical glitches. Windshield cracked all the way across & had to replace that ….. I think it was design influenced crack, they said was not. Also the accessory battery had to be replaced under warranty. The good: XC60 still solid choice & runs great. Engine is still solid and seems to not have aged with the car, it still feels like a new car. Seats are fabulous for long drives, plenty of power for daily driving, even with age design is still attractive & elegant. I still love the beautiful interior too. I usually get rid of vehicles after 3-4 years, but I like this one enough to keep it for longer. I looked at new suvs & their overpriced, not nearly same features I already have for the money. I looked at new B5 engine xc60 as loaner car, didn’t like the new engine. It’s to jerky to me.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Lemon??

Rick, 04/15/2022
2021 Volvo XC60 T5 Momentum 4dr SUV (2.0L 4cyl Turbo 8A)
3 of 3 people found this review helpful

After a few months of purchasing, the brakes began to squeak, the keyless rear hatch works intermittently going up only halfway, the display has gone blank a few times, and the check engine light has come on four times related to emissions. The vehicle is now in the shop again. I’ve contacted Volvo customer care to see what they propose.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Truly, Madly, Deeply

Happy Driver, 07/01/2021
2021 Volvo XC60 Recharge Plug-In Hybrid T8 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
7 of 10 people found this review helpful

I’m in love with this car. It’s gorgeous and it makes running errands feel more like a hobby than a chore.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Bower & Wilkins stereo upgrade issues

Everett, 05/12/2022
2021 Volvo XC60 T8 Polestar Engineered 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
4 of 5 people found this review helpful

My XC60 T8 Inscription Hybrid is mostly great. Significant issue with the Bower & Wilkins stereo upgrade. I've taken it into Volvo dealership 4 times. I demonstrated mid-range bass causes the vibration coming from the speaker cover and door panel and they won't fix it. The $3,200 stereo upgrade was to listen to music at a higher fidelity, seems obvious. They tell me it's my iPhone or I'm playing the music too loud. With no adjustment to my iPhone or the stereo equalizer, and at around 50-60% volume, it happens on 2 out of 3 songs. I play it and they hear it and agree. They then try to reproduce it for someone else using a low fidelity radio signal and are unable to, then tell me there's nothing to do. I'd rather have my $3,200 back and the base stereo system so I don't recommend the upgrade.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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