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Used 2018 Volvo XC60 Consumer Reviews

4.0 out of 5 stars
55 reviews

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5 out of 5 stars

Great car

Pavel Krastev, 12/09/2017
2018 Volvo XC60 T5 Inscription 4dr SUV AWD (2.0L 4cyl Turbo 8A)
6 of 7 people found this review helpful

Very nice car. I like the technology, quiet cabin, exceptional interior . 20 mpg so far, but I think it will improve from here on. I test drove Q5 before I purchased the XC60. I can tell you that this car is far more superior! No regrets. Wife is buying the XC40 next .

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5 out of 5 stars

Still love the car!

Paul, 11/15/2018
updated 11/22/2019
2018 Volvo XC60 T5 Momentum 4dr SUV AWD (2.0L 4cyl Turbo 8A)
6 of 7 people found this review helpful

We've had the car for 15 months and have had it on many road trips and have no complaints. The car is comfortable, quiet. It's the only car that I've owned that you can drive 500 miles straight, get out, and have absolutely no soreness. While the T5 has plenty of power above 2,000 RPM, it is sluggish off the line. I think I would opt for a T6 next time. The safety features are great and the semi-autonomous driving is fun and a little addicting. Interior of the car is striking and very user friendly. Have had a chance to take the car out in the snow, and it handles fantastic. Reviews continually say that the touch screen is hard to use, but we found it very user friendly and have had no issues. Did have to have the brake pads replaced on all four tires at 20,0000 miles, which seems like an awfully short lifespan for the pads.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

3rd time was not a charm

Sue V, 07/17/2019
updated 07/17/2020
2018 Volvo XC60 T5 Momentum 4dr SUV AWD (2.0L 4cyl Turbo 8A)
8 of 10 people found this review helpful

This was my 3rd XC60 and will be my last. First - windshield shattered - not only did it spider where the rock hit it - it had a crack that was independent of the initial spider - glass shop said they had never seen anything like it. They were on backorder and could not get one for a while. Had to put up a fuss to get a loaner until they were able to get a new one. Next - the trunk even after the recall needs to be slammed shut about half the time. 3rd - needed to replace the breaks with under 20,000 miles - rotors warped. 4th the electronics system is TERRIBLE - sometimes the backup camera comes on - sometimes it doesn't - and sometimes it stays on even in drive. So slow to respond to any command. 5th - the passenger seat makes the worst noise. Rattle from the dash board almost makes it impossible to take conference calls from the car. Will definitely be my last Volvo.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

I love my new Volvo.

Alice, 06/03/2018
2018 Volvo XC60 T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
7 of 9 people found this review helpful

We do not buy new cars often and we keep our cars a long time. We have only owned Volvos. We love our new XC60 Volvo. It is comfortable. The controls are easy to use. The technology is state of the art and easy to understand. If you do not want to use the safety technology it can be easily turned off. It also has spunk and is fun to drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Buyer Beware

Bob, 01/23/2019
2018 Volvo XC60 T5 Inscription 4dr SUV AWD (2.0L 4cyl Turbo 8A)
14 of 20 people found this review helpful

I have had 5 quality related problems with this car. The dealer never has the parts so each one requires two trips with weeks of delays. Here are the quality issues. 1.) The Driver's side dashboard had a flaw and needed to be repaired/replaced. 2.) the front rotors warped at 5,000 miles and needed to be replaced. 3.) Excessive paint swirls in the pillars that had to be machine buffed out. 4.) Rear window washer stopped working. 5.) Check engine light came on and now they want to pull out the gas tank fill tube and replace it with a new design. I wrote Volvo and talked with the dealer about returning this car or being compensate for the dozen or more hours and hundreds of miles I put out for theses issues. They told me "sorry, they can't make everyone happy" . Please avoid this car unless you want a bad quality car with a good warranty and a company that doesn't mind deceiving you.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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