Used 2018 Volvo XC60 Consumer Reviews
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Luxury SUV, but...
Great car. Definitely Volvo has earned his position as luxury brand. I did test drive Audi Q5, MB GLC and BMW X3. I leaned towards the Volvo, for excellent design exterior and interior, although I have to admit it was a difficult choice, except for the MB GLC which was ruled out right away due to its outdated features and poor exterior design. The XC 60 is extremelly comfortable to drive, with the Inscription trim it looks awesome, modern and offering a sense of peace and quiet inside. I will focus my review on things that should be better (hence my 4 star rate instead of 5). Some of the materials in the lower part of the dashboard, doors and central console should be of better quality for a $ 54K vehicle. Performance is its weakest part, I got the T6 because compared to Audi Q5 or BMW X3 acceleration and quick shifting was subpar on the T5, with the T6 it gets better (in dynamic mode) but still it is not an Audi, so if you are looking for spirited performance go with the Q5 or the X3. Fuel consumption is poor, and definitely below what Volvo advertises. Noisy during acceleration, once you cruise it is quiet. On the Inscription trim premium sound should be standard (as it is in the Q5), so I decided to go with the regular audio system (definitely not great sound. Go with the Bowers & Wilkins premium sound if you can afford it. It is worthy). Suspension is on the harsh side. Don't get me wrong, overall is a fantastic car, interior feeling is luxurious and safety features and infotainment is last generation. Exterior and interior design is outstanding (Audi or BMW are not closer. Their interiors are boring ).
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Disappointed
This is a follow-up to a prior review. We now are almost 7 months and 6,000 miles into ownership. While the seats felt comfortable at first, one round trip of 4 hours each way left my wife aching all over. The headrest is fixed. For some it will throw the head forward and for others the gap between back seat and headrest causes upper shoulder and neck fatigue. The seat bottom bolsters also are pronounced and fairly stiff. These headrest and seat features have caused my wife such significant hip and neck pain that she is seeing a physical therapist and has required her to switch to driving my Audi A6. I now have been assigned to the XC60 which was not my choice of vehicles. Until just recently we had yet to get over 24 mpg on a trip, and the city mileage rarely exceeded 15 mpg. I got 28.9 on a recent 150 mile round trip by letting the cruise control etc essentially drive the car. Access to surround camera for parking is cumbersome, as it does not engage automatically even if the car is in reverse. (Audi has a split screen) In many circumstances we need to stop the vehicle, put it in neutral, slide the screen, find the camera icon and then touch the 360 icon. Setting destinations remains hit or miss, though the Bluetooth interface with our iPhones is very good. I am still wondering whether future info system updates will improve visual effects and function. No promises have been made by dealer. We have thought of selling the car to buy or trading for another brand with more comfortable seats. Those options are out of the question because we’d take too big a financial hit off the price paid for the XC60. Our experience is that the more comfortably riding SUVs or Crossovers either do not have some of the safety and convenience features we want, or truly are not comparable or have not been given very good owner ratings. So, my wife and I decided to keep the XC60 for at least a couple years, switch cars to break in the seats for a period the seats can be better broken in.
- T5 Momentum 4dr SUVMSRP: $17,875455 mi away
- T5 Momentum 4dr SUVMSRP: $25,998295 mi away
- T8 Inscription Twin Engine Plug-In Hybrid 4dr SUVMSRP: $24,995389 mi away
Problems
BUYER BEWARE - VOLVO XC60 My new Volvo XC60 is a very nice car, great features, however if you are thinking of buying one there are a few issues that bother me: -The sideview mirrors tend to not open when the weather is cold -When the windows get wet or frosty they go up and down extremely slowly -We opened the driver door on a day when the winds were 10-20mph the wind took the door, causing a pin to break and requiring over $1000 in body work - not covered by any warranty -To reset the apps that are on the computer display in the car, you have to drive for 30 minutes over 50mph Fields Volvo of Northfield said “All these things were not covered or acts of God.” When I tried to get Volvo USA involved because I feel that these are design flaws, I was given the run-around and a snow job and I found it nearly impossible to get Volvo USA to take it seriously. BUYER BEWARE!
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What a difference
I had considered an xc60 in 2014 but instead opted for a xc70....This time around the style and upgrades won me over. I have only owned it for 2 weeks but it keeps impressing me with comfort and technology...I am still learning my way around the dash but Volvo did a great job on this redesign......
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Nice car - BUT - EXPENSIVE REPAIRS
Love everything about the car except the repair bills. Just flipped 50,000 miles and received a headlight error message. Two visits to fix. First required a $1,000+ parts and labor repair. Second, a $2,500 headlight units plus $700 to repair. INSANE. Lease and ditch is the only reasonable option on Volvo cars today. The electronics are expensive and not designed to last.
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