Used 2013 Volvo XC60 Consumer Reviews
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My 2nd XC 60
Wow! We are impressed... Our first one was a 20091/2 XC 60. After buying it, I was actually complaining about this and that X 15 despite the many safety advantages. This '12 R Design Polestar upgrade has more than just the engine improved. All areas have been reviewed and improved, including the gas mileage, comfort, power (325 HP/354 lbs torque), ride quality, brakes and even air leaks. I could go on but the actual 10K price hike was to us worth every penny.
Great All-Around SUV for the family
The XC60 was a great compromise for value and features including, of course, safety for my new family. The cargo handling is great as we have a dog, and car really achieves both form and safety pretty seamless and gives us the feeling of both comfort and zippy performance on the highway. This car really kicks and has smooth power throughout all stages of driving (highway, local, cruising, etc.). We looked at most of the other SUV's and chose this one on value (which is hard to say given they all are upwards of +mid-30's when well equipped.
- T6 4dr SUVMSRP: $6,45015 mi away
- 3.2 4dr SUVMSRP: $10,99577 mi away
- T6 4dr SUVMSRP: $8,08095 mi away
Great SUV Crossover
I purchased the Volvo XC 60 in May of 2011 for my wife. She has been the primary driver of the car and has put over 23,000 miles on the car in nearly one year. We have been very pleased and could not be happier with our purchase decision. The car rides great and the front seats are exceptional for overall comfort. The car is equipped with the 3.2 engine with AWD.
Very Impressed
Owned two BMWs before this, our first Volvo and will not be going back. Quality of materials and reliability much better. Cost of ownership for 4.5 years and 75,0000 miles has been terrific. Now nothing drives like a BMW but I am not missing the expensive maintenance and breakdowns that go with it. Safety is second to none and plenty of room for my tall family of four. Looking forward to the XC60 upgrade hopefully next year for our next one. Update: 92,000 miles and still performing well, with nothing but routine maintenance required.
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Beware of Volvo!!!!!
Purchased this Volvo new and it came with a 5 yr/ 50000 mile promotional factory warranty that has just ended. Aside from scheduled maintenance volvo has either repaired or replaced under warranty the following: Battery twice ( car had to be towed in both times), plastic piece by rear seat headrest broke, plastic piece by rear seat fold down lever broke, AC condenser, gas gauge sending and receiving unit, rear back up camera, dash computer,rear hatch actuator, Windshield was leaking water inside, has now developed a bad smell they believe is mildew caused by water getting under carpet from leaking windshield so they shampooed carpet, car still smells. Based on repair history of first 5 yrs of ownership the time when the least repairs should occur it is obvious the car has issues. Now that warranty is up I contacted volvo explaining that I didn't think it fair that I find myself in a position that I pay $43000 for a car, maintain it well, has less than 50,000 miles and it appears I must sell it to avoid hefty future repairs. I asked them to recognize that this is not their best manufactured vehicle and must be outside of what they believe is acceptable. I asked they either preferably extend the warranty or if not provide a very good incentive to trade in on a newer volvo. Their first response was to tell me that if any of the repairs made broke a second time they would "consider" at that time making the repair. I asked to speak to the person making that decision so we could discuss and was told I cannot. I wrote another letter to volvo a bit stronger and low and behold I received a call from the servicing dealer (Jaguar Land Rover Porsche Volvo of Greenville). I went in and met contact at dealer. He looked at history and told me the following: The car was out of service 28 days in the 5 yrs, it had been in 11 times for service in 5 yrs, (This doesn't seem too bad however when something broke we lived with it until it was time for next scheduled service as we live about 40 min drive from dealer.) Had I had to pay for those repairs it would have cost me approx $5000. My feeling was that $5000 for repairs in the first 5 yrs was horrible this is when car should need to be repaired the least. He then told me that bringing it in 11 times in 5 yrs was below average. When I told him that Volvo cannot be proud of the repair history of this car and cannot think it is usual and customary he said that two of the repairs added to $2600 and if we separated out those two repairs the repairs history of $2400 was pretty good. While this is all going on they price my car for a trade in and give me a price of $11,000 that would be a 75% depreciation in 5 yrs for a vehicle with no visible damage inside or out with less than 50,000 miles (kbb prices median trade in as $14,000). End result is volvo obviously feels and dealer rep has expressed to me that these repairs are normal and within acceptable limits I obviously disagree. Also be aware that while volvo is responsive to emails you cannot speak directly with a decision maker they are shielded..Very frustrating..
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