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Used 2012 Volkswagen Tiguan SUV Consumer Reviews

4.0 out of 5 stars
42 reviews

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Pros
Cons
4 out of 5 stars

Poor Transmission

vwmaine, 04/19/2012
2012 Volkswagen Tiguan SE 4dr SUV w/Sunroof, Navigation (2.0L 4cyl Turbo 6A)
9 of 10 people found this review helpful

Love the Tiguan’s concept and design. It’s beautifully styled, very comfortable with nice positions of the steering column and instrumentation. Seats are exceptionally comfortable. What I am deeply disappointed in is the drive and its transmission. At lower speeds, it seems as if the engine is going to stall. It makes a terrible noise, and sort of kicks back a little. I have had it in for service now twice. Initially to have the transmission reset. Second service was to replace both fuel pumps. None of the VW fixes have resolved the problem. Very disappointed in VW, wish they would get it fixed quickly otherwise I may leave the VW brand. Anyone else having similar concerns?

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* Starting MSRP of $29,495 for a 2025 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

2 out of 5 stars

I want to love this car, but I can't

Rich, 10/22/2016
2012 Volkswagen Tiguan LE 4dr SUV (2.0L 4cyl Turbo 6A)
5 of 5 people found this review helpful

I have had several thousands of dollars of work done on this car, mostly covered by warranty. Now that I'm 2500 miles outside the warranty, the car is in the shop about every three weeks for something wrong. The last time, I was driving down the highway and the engine shut down and gave me a code. I was able to safely pull off and get it to the dealership, but that scared me and was incredibly dangerous! Every dealership I've been to keeps telling me it's not worth much because VW comes in "soft" for trade in value. I've had it. It was a great ride while it lasted, but I'll never buy VW again.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Over all Great vehicle

Freedom, 11/27/2016
2012 Volkswagen Tiguan SE 4dr SUV (2.0L 4cyl Turbo 6A)
8 of 9 people found this review helpful

Pro's: comfortable and fun small SUV but feels more like a you are driving a car. I love the lack of delay in going from gears, the comfort, the sound quality, and the safety of this car. Love Love Love that. Con's: too small to really be considered a compact SUV. Too low to the ground. Its MPG is not that impressive for its size. The trunk is too small to be considered a "compact SUV". Change the size of the trunk, and raise the car and I think it would be much more effective. My Bluetooth does not function correctly and there are issues with some models regarding the fuel injection (or something) but a good dealership will fix it for free, per VW site. Last complaint is that others have also had issues with the trunk latch malfunctioning ( i have had this too). No idea what caused this. Total cost to fix is from $125.00-177.00. Overall, this car has a great company behind it, they own up and fix things. The car is safe, comfortable, effective, fun, awesome look, and great for family or the single adventurer. If you know how to drive an SUV you will get more mileage out of the car than what it list.

Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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* Starting MSRP of $29,495 for a 2025 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

4.75 out of 5 stars

Impressed With My First SUV

twelvecrows, 02/04/2012
2012 Volkswagen Tiguan SE 4dr SUV w/Sunroof, Navigation (2.0L 4cyl Turbo 6A)
11 of 13 people found this review helpful

I was a Volvo C30 owner and decided that I wanted to see what was going on around me while driving: It was just too low. I decided to replace it with a SUV. The XC60 was too expensive, and the CRV was too dull. I decided on the Tiguan, even though Edmunds lists the Total Cost of Ownership quite high. As to the car's quality feel, the other reviewers are spot-on. I am liking the car more and more each day. But... The transmission races to get the car into sixth gear as quickie as possible in order to save fuel at the expense of smooth, linear acceleration. This is somewhat remedied by using sport mode but at the cost of greater fuel consumption. I wish VW had sought the middle road.

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3.75 out of 5 stars

Unreliable at 100 miles

nytig29, 07/24/2012
2012 Volkswagen Tiguan S 4Motion 4dr SUV AWD (2.0L 4cyl Turbo 6A)
11 of 13 people found this review helpful

Brand new 2012 VW Tiguan S 4Motion from Open Road VW of Staten Island. I DO NOT recommend this dealer for sales or service. Buying experience was ok without any surprises so far but the AC stopped working 5 days later at 100 miles on vehicle. Brought in for service and these are their excuses: #1: machine to diagnose doesn't work, #2: need to order part and cannot tell you when it will come in, likely 3-4 weeks. #3: now got part but something else is wrong and cannot release car, cannot tell what's wrong yet, etc. They haven't even given me an estimated time of completion, neglect to call back when they say would call back, they just don't care. I do not trust them with my car.

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