Used 2012 Volkswagen Tiguan Consumer Reviews
We own a 2012 Tiguan. Rides well, great acceleration and performance. Superior braking in early years, OK now (2018). Rear seat is satisfactory, not great. Very limited cargo space. Mileage will not match reported values but probably typical for class. Although we have not experienced many of the problems reported, particularly as related to performance, the Tiguan dos the age well. Expect numerous expensive repairs. Specifically, the drain tubes that empty the water pan, a feature that collects condensation, clog causing water to back up into the interior. This is an expensive fix. The water pump is sure to fail. Most critical and pensive repair is the turbo charger. The dealership first diagnosed this as a faulty turbo oil diverter valve which is a fairly reasonable fix. Hen the diverter doesn't correct the proble, dealership claims the entir turbo must be replaced and, of cours, this does not fix the problem. The turbo job is a long, deep engine, expensive fix, over $2000. Where we go from here, I don't know, neither do the VW mechanics. ThemTiguan looks great, handle well and has very good performance in its early life, but my suggestion, don't buy this vehicle. Many choices in this class. Keep looking.
Love the Tiguans concept and design. Its beautifully styled, very comfortable with nice positions of the steering column and instrumentation. Seats are exceptionally comfortable. What I am deeply disappointed in is the drive and its transmission. At lower speeds, it seems as if the engine is going to stall. It makes a terrible noise, and sort of kicks back a little. I have had it in for service now twice. Initially to have the transmission reset. Second service was to replace both fuel pumps. None of the VW fixes have resolved the problem. Very disappointed in VW, wish they would get it fixed quickly otherwise I may leave the VW brand. Anyone else having similar concerns?
I looked at and test drove several comparable SUV's to include Equinox, CR-V, Escape, Outlander Sport, Mazda CX-7, Sportage, Tucson and of course the Tiguan. After a couple of months I had the Tiguan and Equinox as top contenders. They both had minor concerns with the transmission. The Equinox did have a "kick" after decelerating and the Tiguan does have a "lagging" effect when it drops automatically into 6th gear at around 30-35 mph but here's the remedy to that...just throw it into Sport mode and it wakes right up. I truly enjoy the feel, ride, tightness and especially the performance/sound of the engine when you drop it down to pass or enter the freeway. Enjoy....I certainly do.
This is an excellent SUV; great build quality, fun to drive, practical, rides great at highway speed and has that Volkswagen feel. However, VW has greatly modified the shift pattern of the transmission for 2012. The car tries much too hard to be in the highest possible gear, like 5th or 6th gear between 30 - 35 MPH. This results in severe lugging of the engine which causes the vehicle to shudder and actually shake. It also makes an annoying low-pitched rumbling sound at these speeds. I would strongly advise anyone considering this car to test-drive it for several miles at speeds around 30 - 35 to see if the shaking and shuddering bothers them.
The first 17,000 miles were pretty easy, nothing out of the ordinary to report. Since then I have been in 4 times, once was 20,000 mile service. One time for broken media cord, one time for car stalling at low speeds and currently for an air vent on the passenger side being stuck on causing cold air to constantly flood the cabin, for stalling again at low speeds and failing to rev past 4000 rpm's, which creates a "stalling" effect on the car. This is not good when you are accelerating to get on the freeway, which is when it has happened twice to me. I am really bummed, up till recently I loved my Tiguan. Thinking I want to get rid of it before the warranty expires.