Used 2018 Volkswagen Atlas Consumer Reviews
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2000 Miles...visited dealership EIGHT TIMES!
pnav, 12/21/2017
2018 Volkswagen Atlas V6 SE w/Technology 4dr SUV (3.6L 6cyl 8A)
50 of 53 people found this review helpful
Only 2k miles. Engine light is on repeatedly with poor performance. Visited the dealership EIGHT TIMES for the same issue. They replaced the engine harness...ON A NEW CAR???? Now the cruise control stopped working and more "warning lights". Great concept...POOR POOR POOR execution by VW.
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Lemon
Denyse, 05/06/2018
2018 Volkswagen Atlas V6 SE w/Technology 4dr SUV AWD (3.6L 6cyl 8A)
58 of 62 people found this review helpful
My 2018 Atlas has had do many issues. It has died while driving it seversl times and has been in snd out of dealership more times than I can count. I picked it up Thursday and Saturday it died twice. The second time every electronic went off inside the car and everything died. I coasted to the side of the highway. All 3 of my emergency buttons were dead. Thank God s police officer pulled up behing me. My hazards wouldnt even work. The tow guy came snd could not put vehicle into neutral. I will never get in that car again! It was the scariest experience in a car I hVe ever had. Dont buy a first year Atlas!
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2018 Volkswagen Atlas for sale near you
3 of 47 listings
- V6 SEL 4dr SUVMSRP: $18,87721 mi away
- V6 SEL 4dr SUVMSRP: $18,99524 mi away
- V6 SEL Premium 4dr SUVMSRP: $18,837In-stock online
See all 47 listings
2500 miles and has been in service 3 times
Glen, 07/01/2018
2018 Volkswagen Atlas V6 SE w/Technology 4dr SUV AWD (3.6L 6cyl 8A)
37 of 39 people found this review helpful
Well what can I say...purchsed the SE AWD w/ Tech, less than 1K I started hearing rattling noise coming from the passenger side front at speeds of 10-20mph. Sent it in for service and was deemed to be a wheel bearing issue. Next at about 1200k miles started to hear the same noise, and this time they said it was the strut mounts that was defective. Both front mounts and bearings was replaced. Now my atlas is at 2500K miles and this time my engine light came on. I have a OBDII reader and what it produce to have cause the check engine light is the ERROR “P0456” its a small leak in the Evap Emission system. So after looking it up there were some recommended steps, which one is to check the gas cap. I did and nothing it did not clear the error. Long story short, I am being really patient with this SUV I want to like/love this SUV but I am getting some second thoughts about this SUV. So far the issue are minor, but still you expect to have good quality products coming from VW at a pretty high cost for this SUV. Thank god for the long warranty, which is good but my confidence as a consumer buying VW products is going downhill from here. I really hope that this SUV will last and this is just some here and there. Anyone buying this vehicle you will love the space but I would suggest to either wait till they get their act together on these SUV...my two cents.
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Beautiful lemon
Jennifer, 07/11/2018
2018 Volkswagen Atlas V6 SEL 4dr SUV AWD (3.6L 6cyl 8A)
36 of 38 people found this review helpful
Nightmare started a month after I leased this car. Check engine light loves coming on....because I don’t know how to tighten or close my fuel tank??????????? Hmmm....interesting. That was the first thing I was told from service. Sure thing ok. They reset the warning. Guess what? Yup happened again and I was told as long as the car isn’t driving weird or shaking I was ok but the second it starts shaking I should stop driving immediately. Now that’s something I love hearing with a brand new car. Long story short this nightmare has been in service for a total of 61 days and counting. First time was 2 day, then 37 days, and now on 21 days. Never once have I gotten a call from anyone at the dealership suggesting they try to get me out of this car. The only calls are “we still can’t figure out what’s wrong but we will let you know.” And my all time favorite is “hey we need our loaner back so how soon can you get here? And of course we will give you another one.” Right so I got a Jetta....maybe they don’t get the concept of why people buy or lease a bigger suv. MAYBE BECAUSE WE HAVE FAMILIES AND CAN’T FIT ALL OF US INTO A JETTA????????? AND CHILD CAR SEATS!!!!!! I am asked to put my children’s safety in jeopardy because I can’t fit their car seats into a Jetta????? Because they made a crap suv that has been in service for 60 plus days and lets not forget I am paying every single month for this lemon while the dealership can’t manage to give me an atlas to drive while the unqualified serviced dept tries or maybe not to fix this joke of a car.
Very Inaccurate MPG estimates
LPalace0, 10/13/2017
2018 Volkswagen Atlas V6 SEL Premium 4dr SUV AWD (3.6L 6cyl 8A)
56 of 60 people found this review helpful
We had the car for 7 days and it has been filled up twice already with gas. Once from the dealership and second time 4 days later. This is my first VW so I'm still getting used to the driving experience. I previously owned an Acura MDX, BMW X3, and Porsche Cayenne as far as SUV's and the Atlas seems to have the smallest gas tank at 18 gallons. BUT for some reason a fillup is at 14.7 gallons filling from empty with 25 miles worth of fuel left. The Eco drive mode helps but the MPG estimates are off. Based off the info from the Atlas's digital cockpit and vehicle status, I'm averaging 15 mpg in the city and 20 mpg highway on Normal mode and 17 mpg city and 21 mpg highway on Eco. The second fillup, I used premium gas and there wasn't any noticeable differences. I give it 3 Stars for performance and reliability because advertise fuel estimates are not accurate and when I called Kearny Mesa VW service department, they said some bs about the computer is still learning your driving habits. On the plus side, regular gas in a premium vehicle is always nice to the wallet. If you’re having this issue, any suggestions going beyond the dealerships?
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