Used Chevrolet Cruze for Sale in Little Rock, AR

Located in Jacksonville, AR / 17 miles away from Little Rock, AR

Dealer Review:

I especially love that most of the sale was done online I only needed to show up, view my vehicle and sign the paperwork. Communication was great during the process and finalization of the sale. I requested my desires and they delivered! I will recommend Gwatney Jacksonville to my friends

Features and Specs:

33 Combined MPG (29 City/40 Highway)

Listing Information:

VIN: 1G1BE5SM0J7104786
Stock: 23778B
Certified Pre-Owned: No

Located in Conway, AR / 30 miles away from Little Rock, AR

CARFAX One-Owner. Clean CARFAX. Arctic Blue Metallic 2018 Chevrolet Cruze LS FWD 6-Speed Automatic 1.4L 4-Cylinder Turbo DOHC CVVT Backup Camera, Blue...

Features and Specs:

33 Combined MPG (29 City/40 Highway)

Listing Information:

VIN: 1G1BC5SM8J7138447
Stock: N233194AAA
Certified Pre-Owned: No
Listed since: 05-30-2022

Located in Searcy, AR / 51 miles away from Little Rock, AR

Features and Specs:

32 Combined MPG (29 City/38 Highway)

Listing Information:

VIN: 3G1BE6SM4HS573347
Stock: 9246B
Certified Pre-Owned: No

Located in Little Rock, AR / 7 miles away from Little Rock, AR

Dealer Review:

Know this~ pre-sell, they'll be all smiles, folksy and full of assurances regarding their 'superior' customer service. Once you've picked your car and ready to sign, they'll present you with warranty options. I've always been leary of warranties, so I was hesitant when their Finance Manager started his pitch. He was good. He smiled, assured me of the stellar commitment to service and even provided me his personal cell number to call, should I ever have problems with service after the sell. Based on his appearence of sincerity, we bought the platinum warranty and the scheduled oil change maintenance plans. First issue was a malfunctioning radio. It never worked. It would sputter, hiss and crackle every time the truck was started, and I wasn't able to even turn it off. I took it in twice, leaving it for multiple days at a time, to get it fixed under warranty. It took eight months before they finally replaced the unit. I spent eight months constantly hassling with their service reps. Exhausted and frustrated with the total run-around, I called the Finance Manager that had been so assuring that he'd help me if I ever ran into problems. He blew me off both times, and he hung up on me the last time I called. Good ol' fashioned sleazy car sales tactics. Then, I took the truck in for routine oil change and muli-point inspection before taking the truck on a long road trip. Landers Toyota gave it a clean bill, noting only the airfilters needed replacing. Halfway thru my trip, the steering started making grinding noises. It turns out the power steering fluid was very low. Yet, just days before, they gave gave it a thumbs-up. Now, I have to wonder what else they missed? To be fair, I have managed to get responses from upper management, but only after hours of leaving voice mails, emails, etc. They all empathize and say all the right things, but again, no follow up or follow through. It feels like it's all been for show, a series of meaningless gestures that hasn't really addressed the problems at all. All I want is for them to provide the services that I've paid them for. Nothing more, nothing less. All of this started with me using the 'please and thank' approach. As time wore on without recourse or results, I had to escalate. This review is my last resort to have my problems addressed. Nothing else has worked. Buyer beware.

Features and Specs:

33 Combined MPG (29 City/40 Highway)

Listing Information:

VIN: 1G1BC5SM4J7173373
Stock: J7173373
Certified Pre-Owned: No
Listed since: 06-25-2022

Located in Jacksonville, AR / 17 miles away from Little Rock, AR

Dealer Review:

I especially love that most of the sale was done online I only needed to show up, view my vehicle and sign the paperwork. Communication was great during the process and finalization of the sale. I requested my desires and they delivered! I will recommend Gwatney Jacksonville to my friends

Features and Specs:

34 Combined MPG (30 City/40 Highway)

Listing Information:

VIN: 3G1BC5SM8HS529075
Stock: P9135
Certified Pre-Owned: No

Located in Jacksonville, AR / 17 miles away from Little Rock, AR

Dealer Review:

I especially love that most of the sale was done online I only needed to show up, view my vehicle and sign the paperwork. Communication was great during the process and finalization of the sale. I requested my desires and they delivered! I will recommend Gwatney Jacksonville to my friends

Features and Specs:

30 Combined MPG (26 City/38 Highway)

Listing Information:

VIN: 1G1PC5SB4D7310630
Stock: 23944A
Certified Pre-Owned: No

Located in North Little Rock, AR / 9 miles away from Little Rock, AR

*** BLUE CERTIFIED ***, Satin Steel Gray Metallic, Black Cloth, 6 Speakers, 6-Speaker Audio System Feature, ABS brakes, Air Conditioning, Alloy wheels...

Dealer Review:

When I first spoke to a Sales Manager about buying a Mach-E he assured me that I would be able to buy one at sticker plus the standard addendum. Then when I came in to buy one, I was told that it would be impossible because third-party dealer locators were purchasing them for $4,000 above MSRP. A five-star experience would be one where people keep their word and where selling to a customer is more important than making extra money through a third-party service. On my original visit when I ordered a Mach-E through the dealership instead of going through the Ford website, there were issues getting the order in. To be honest, I’m still not sure the order was ever actually placed. I never received any confirmation from Ford like I was told to expect. A five-star experience would be one where the staff is knowledgeable about ordering a vehicle. When I asked about financing through the Ford Option Plan no one in the dealership knew anything about it. It’s something that Ford advertises on its website specifically for Mach-E and F-150 Lightning buyers and that it provides a rebate for using. A five-star experience would be one where the staff is knowledgeable about the different finance options available to customers. While in the finance office, there were several mistakes on my paperwork. Including the spelling of my first name which is the same as the first name of the finance manager. And then, the numbers on my purchase order were changed from what I agreed to. A five-star experience would have accurate finance paperwork and the numbers wouldn’t change. Upon taking delivery of the vehicle I just purchased, the battery was at the same level as when I took it for a test drive. A five-star experience would have charged the battery using a fast charger while I was in finance. When the finance manager realized there was rebate given that didn’t apply to my deal, he tried to get me to pay the difference. Even though it was the dealership’s mistake and even though I had already paid over MSRP. A five-star experience is one where the finance manager would have immediately eaten the cost as a gesture of goodwill. When I drove to the lot to re-sign the finance paperwork, the charging station was broken. Salespeople there told me that it has never worked. A five-star experience is one where the customer charging station works. After providing Ford with my honest feedback, I received a call from the Customer Relationship Manager wanting to know why the dealership received a poor score. When I explained first and foremost that it was because I had to pay above MSRP, she tried to tell me that it wasn’t a good reason and that the dealership was paying extra for hard to find cars which I know to be a flat out lie. A five-star experience is one where the CRM is genuinely concerned about improving the customer experience. Finally, the CRM said she’d be talking to the General Manager and getting back with me today. Unsurprisingly, I didn’t receive a call from anyone at the dealership. A five-star experience is one where people keep their word.

Features and Specs:

33 Combined MPG (29 City/40 Highway)

Listing Information:

VIN: 1G1BE5SM8J7124798
Stock: J7124798
Certified Pre-Owned: No
Listed since: 05-26-2022