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Used 2018 Toyota Tacoma Double Cab Consumer Reviews

3.6 out of 5 stars
96 reviews

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4 out of 5 stars

Love the Tacoma. Hate the transmission!

Steven Piejak, 09/11/2018
2018 Toyota Tacoma TRD Off Road 4dr Double Cab 5.0 ft. SB (3.5L 6cyl 6A)
22 of 23 people found this review helpful

Love the truck! Hate the transmission. It's constantly downshifting. Feels like I fight the transmission to find the right gear. This seems to be a problem for many. The dealer was aware of the issue and installed a new transmission software program but I've been driving on it for a month and don't see any improvement.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

very dissapointed

Paul B, 10/06/2018
2018 Toyota Tacoma SR 4dr Double Cab 4WD 5.0 ft. SB (3.5L 6cyl 6A)
19 of 20 people found this review helpful

Dreamed of finally owning this. Overall good enough but transmission/engine makes it frustrating to drive and not something you can forget or get over. Please please please come out with a firmware fix or something, Toyota.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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3 out of 5 stars

Front seats terrible , rear for kids only

Michael, 08/04/2018
2018 Toyota Tacoma SR 4dr Double Cab 5.0 ft. SB (2.7L 4cyl 6A)
17 of 18 people found this review helpful

Front driver seat terrible for drives over 20 miles, actually hurts back ,I'm one of 1,000''s with this complaint. Rear seats have no leg room 5' 8" person has knees in face and literally legs being pushed back and buried in rear of front seat. Designed for 10 year old children not adults. Transmission does not shift down shift when trying to accellerating vehicle actually slows down then in abut 5 seconds starts to move. Bluetooth - while using phone and navigation both project voices and one can not understand anything. Rear bed to high to reach into have to jump up to reach anything no step like on Ford models. Overall Vehicle not worth it , unless you want very expensive grocery getter

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
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1 out of 5 stars

Toyota is not what it used to be!!!

Mark, 11/07/2018
2018 Toyota Tacoma SR 4dr Double Cab 5.0 ft. SB (2.7L 4cyl 6A)
18 of 20 people found this review helpful

Don't waste your money on the 4-cyl. Very, very disappointed with Toyota Tacoma. Bought brand new 2018 model and have issue after issue. Clunk in rear differential = dealership said its normal. A/C had a loud whistle noise = dealer said its normal. Toyota went down with quality big time. Will never make the same mistake twice.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Unimpressive from the start

Ben, 02/08/2018
updated 08/19/2020
2018 Toyota Tacoma TRD Off Road 4dr Double Cab 5.0 ft. SB (3.5L 6cyl 6A)
60 of 71 people found this review helpful

When I purchased the 2018 Tacoma, I was excited to buy a reputable truck from a reputable company. What I discovered was basic truck with a big price tag. To cut through the BS, here's the scoop: It idles rough and seems to sputter as the AC kicks on and off. When accelerating, the whole truck vibrates from the steering wheel to the floor to the seats. The transmission shift logic has the truck constantly seeking a high gear to increase fuel efficiency, but it just means you are constantly downshifting and upshifting is there is the slightest load forced on the truck, such as when climbing a hill and then the truck loses momentum easily, so you have to downshift to regain speed! The ride when it is empty is beyond rough. On a typical concrete freeway, you are bouncing between the seams of the concrete. Now the infotainment. They provide a JBL system that integrates radio, nav, bluetooth and a couple of other features in a touch screen. The volume knobs and tuning knobs are small, flat and smooth so that you can't really get a good grip on them without inadvertently pushing them in...which when you are trying to turn up the volume and you end up turning the radio off, is a annoying. Next, if you barely skim the screen, you end up inadvertently hitting a random function, like autodialing your contacts that are on the home screen. If you had one, you'd know what I mean. Then as you use the navigation system, it is extremely difficult to navigate through the features to simply enter in a destination. The voice recognition system is only slightly better than calling customer service line where the operator on the other end barely speaks english and you find yourself repeating the same command time after time till you just give up and hand jam in all the address info. Again, frustrating! Further frustrating is that when you’re moving, not even your passenger is able to type in an address, so if the voice function fails, you have to stop the vehicle! Finally, the durability is marginal. After only 700 miles on the truck, I had to have the brakes (front and rear pads, drums and rotors) replaced our to a manufacturing defect! Then at 10,000 miles, the differential had to be replaced. Summary: Every time I am idling at a stop light or accelerating up a hill, I regret the day I bought this truck! (Update 8/18/2020: Since I bought this truck, I replaced the differential after only 8000 miles, the wheels never truly feel balanced despite 12 weights in a couple of the tires, all of a sudden, the seat belt lock would not disengage without excessive pulling and pushing and just the other day, while driving, the driver's side sun visor simply came out of it's housing. This truck is a some low quality piece of equipment. Still regret not getting a 4-Runner)

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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