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Used 2023 Toyota RAV4 Consumer Reviews

3.5 out of 5 stars
56 reviews

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1 out of 5 stars

Quality Control Issue vs Safety Issue

More Than Disappointed, 01/28/2023
2023 Toyota RAV4 LE 4dr SUV (2.5L 4cyl 8A)
113 of 135 people found this review helpful

On Day six of ownership and 171 miles my new 2023 RAV4 LE began to whine when turning a corner from a full stop. It sounded like metal scrapping and whining. By 200 miles the brakes began to hiss. At this point I began to document via video the brake and steering issues. Dealer evaluated and “fixed” the issue by saying they bent the backing plate on the braking system so it would no longer rub up against the rotor. Since the backing plate typically supports the entire braking system of rotors, calipers, brake pads, brake lines and attaches to the wheel hub this is more than a quality control issue in my opinion. The hissing brakes returned after I got off a long freeway drive home from the dealership. If I could give Zero stars for the RAV4, I would.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Biggest car disappointment

DCdriver, 12/05/2023
2023 Toyota RAV4 LE 4dr SUV (2.5L 4cyl 8A)
21 of 24 people found this review helpful

I recently rented one for a 1,200 mile trip. While I have never liked the styling, I was hoping for a competent small SUV. Instead I found almost nothing to like and lots that was actually bad. Maybe some things would have been better in a higher end version Worst were the seats. While I could get the seat in a comfortable position, there was a support bar that hit my back in totally the wrong position. After the 3rd day of driving my back was shot. There was no side bolstering but that may have been fixed in a higher trim level. My passenger did not have this problem and found the seats comfortable, so maybe it was just a bad seat. Toyota generally has a good reputation for their finish. The RAV4 was full of cheap plastic with lots of pieces that did not line up correctly. Most of the controls did not light up so they were hard to find at night. The car had problems climbing hills. It has to downshift a couple of gears and I really had to give it a lot of gas for the speed not to drop a lot. For a "compact suv" you sit very high which makes it harder to get into and to load. Some people may like this. The ride was both rough and floaty. Needless to say there was nothing fun about driving it. The lane assist was terrible. It kept over correcting so it ended up bouncing from side to side in the lane. There was a LOT of road noise. MAYBE better tires would have helped. But noise in general was higher than I was hoping/expecting. I had CarPlay issues. While the info center always saw my phone, occasionally car play would not start. The base system installed was about the worst I have seen in a car for a long time. Controls were pretty intuitive with large real knobs for HVAC speed and temperature. Gas mileage is pretty good for a small SUV. On a 1,200 drive with lots of mountains and highway driving it averaged about 32 mpg.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Nickle and diming .... as if Toyota needed money

Cj, 12/17/2023
2023 Toyota RAV4 XLE Premium 4dr SUV AWD (2.5L 4cyl 8A)
16 of 18 people found this review helpful

With both of us having Prius's (7 over all), I thought I would buy a Hybrid Rav4 (3rd one) AWD XL Premium. For the most part a decent car. Great acceleration, reasonably good gas mileage (hit 54mpg, not often, consistently 42). Handles well, comfortable ride, but ya got to ask how cheap can T be? 1. The preset seat button, only controls the seat posiition, would have been nice to include the mirrors as well. 2. Heating system could use some improvement in volume of hot air pushed thru the dash. 3. The thickness of paint appears to be exceptionally thin.... hair thin. 4. What really is a problem? After spending just under $50k, you have go to subscribe for dash based gps. Really? That friggin cheap? Yea. Overall we have purchased 13/14 Toyotas, from Camry, to FJ, to Prius, to Rav4.... sell a good product and people come back..... but corporate penny pinching seems to work at driving customers away. This may be the last T we buy.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Average in every way

Glenn, 11/04/2023
2023 Toyota RAV4 XLE 4dr SUV AWD (2.5L 4cyl 8A)
19 of 22 people found this review helpful

It’s not great but not bad either. The engine is underpowered by at least 50 HP. It gets 34 mpg but dogs up the hills. It offers a fairly smooth ride, steering is responsive, and breaks just fine. It does most everything well. The most frustrating thing about this vehicle is that it has no heated mirrors. I live in the North-East and winters are bad. I have a heated steering wheel but my mirrors are iced over; how backwards is this company. I wanted something more reliable than my old VW Passat TDI and I got it. I just wish they spent a little more time refining their product in the real world not just on paper.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Roomy, Sporty and Powerful!

RH, 02/15/2024
2023 Toyota RAV4 LE 4dr SUV (2.5L 4cyl 8A)
13 of 15 people found this review helpful

I read all of the other reviews on here about road noise, and I have to be completely honest, this is one of the quietest rides I have ever driven! I had a Bronco Sport prior to this, so perhaps that one was just a tin can and the switch to the RAV4 was an impecable upgrade. Not sure, but I am on my 15th vehicle in 10 years, and I can honestly say it is very smooth (though somewhat stiff, which I like), ride. The RAV4 is roomy, has lots of storage space, and with the seats down, you have a lot of cargo room. I bought a slightly pre-owned 2023 RAV4 LE, so it is the base model (I believe), but it has all the bells and whistles I could need. Heated seats, wireless Apple Car Play (and Android Auto), blind side detectors on the mirrors, signal indicators on the rear of the side mirrors for traffic to see, it has a very powerful engine (which is bigger than my Bronco Sport, which very much surprised me). It has really good pep to get up to speed on the highway. It does feel like the SUV sits a bit low to the ground compared to what I previously had, but no complains. It also handles really well in the ice and snow - coming from Northern Saskatchewan, Canada, where our temperatures fluctuate between 0 and -45 in the winter lol. My only complains is that it is a flip key, and no remote start comes standard. It also is not eligible for the remote controls on the app to control the locks, windows, etc. This was a free service with remote start on the app for my Bronco Sport, so I was quite saddened to see that Toyota charges $9 a month to even get access to a status update as to if your doors are locked and the fuel level...but you cannot control the door locks from the app on the LE, just be forewarned about that. The ECO driving mode is quite nice, and I barely notice a difference when it is turned on. The fuel mileage is quite good, but driving in the winter when I have to warm up the car, it has guzzled a bit of gas in the last two week, so I won't comment on the exact MPG haha. Overall, I am very pleased with my purchase and have no regrets. The resale value on the RAV4's is exceptionally high, even after 5 years, and that heavily influenced my decision to purchase this over a CR-V.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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