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Used 2023 Toyota Highlander SUV Consumer Reviews

3.4 out of 5 stars
46 reviews

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1 out of 5 stars

The worst of Toyota, the 2023 Highland Limited 2.4

Jesus, 12/11/2023
2023 Toyota Highlander Limited 4dr SUV AWD (2.4L 4cyl Turbo 8A)
24 of 31 people found this review helpful

The 2023 Toyota Highlander 2.4 Turbo Limited has been the worst Vehicle in general we have own. Terrible wind noise from the doors, the engine is weak and stragglers to generate power giving you a feel for a manual transmission wrong downshifting gear or starving for fuel, the materials inside feel so cheap it reminds of a Ford Tempo car. The rear seats on the 3rd roll are a joke, too small even for a kid with a booster. It’s hard saying the true since we been Toyota fans for many years, we also own 2020 4Runner which is still a much better SUV.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Black Beauty

Zach, 06/28/2023
2023 Toyota Highlander XSE 4dr SUV AWD (2.4L 4cyl Turbo 8A)
9 of 11 people found this review helpful

I have owned the xse for 4 months now. I took the family down to South Carolina from up north. My child and her friend were very comfortable in the back seat captain chairs. Plenty of storage space with the 3rd row down.Loved the smooth ride, comfort and gas mileage was outstanding. This Suv looks great and rides great. I also own a Lincoln mkx. I loved the XSE so much, I drive it everyday and my wife drives the Lincoln. I highly recommend this vehicle for families.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Poor engine

Jeff, 01/24/2024
2023 Toyota Highlander XSE 4dr SUV AWD (2.4L 4cyl Turbo 8A)
12 of 16 people found this review helpful

The 4-cylinder turbo engine in the 2023 Highlander XSE is very poor. There are dead spots in the acceleration unless you are very heavy on the gas pedal and then it can get a little unwieldy due to the torque steer. While many people can handle the torque steer there will be a large number who cannot. I would rate gas mileage as poor at 22 mpg around town (I am easy on the gas pedal but because of the dead zones in the car you end up having to give it a lot more gas to accelerate, which causes the turbo to kick in thus using more gas. My Kia Telluride gets better gas mileage at 25 mpg around town. The Kia is a bigger, nicer car than the Highlander. Bear in mind that a turbocharged engine will likely cost you more to maintain over time with some potentially costly repairs related to the turbo system. I also find the brakes to be rather so-so in the Highlander. The third seat is absolutely useless on the Highlander, except for maybe babies or very small toddlers and these children should not be in these seats. Lastly, the climate control auto setting leaves a lot to be desired as it does not kick the fan up high enough when you get in a hot car. On the plus side the seats are comfortable and there is adequate room in the front two rows unless you are over 6 feet tall (I am 5 feet 10 inches and have to put the driver's seat back as far as it will go). The Highlander handles just okay, and the ride is acceptable. Fit and finish is decent. Overall, there are much better cars out there for the same price.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Little issues add up!

Madison B, 01/08/2025
2023 Toyota Highlander Platinum 4dr SUV AWD (2.4L 4cyl Turbo 8A)
3 of 3 people found this review helpful

Super annoying moon roof, the rattling is so bad we can’t ride with the screen open. It’s louder than the music! Dealership fixed it once now they “don’t know what to do”. The back hatch doesn’t want to close. When I hit the button it starts to come down and goes back up, I end up having to do it myself. I’ve had the car for a year and a half seems like every 6 months there is something new not wanting to work right. I would recommend this car for a family with one child, anymore than that it’s too small. There is no trunk space with the third row up. Once you have two kids and one has a friend there isn’t enough room. Also I’m 6’0 and there isn’t much room in the passenger seat. I went from a 2500 truck to this (my dream mom car) definitely regretting my decision.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Almost Perfect

JEPaul2438, 04/10/2024
2023 Toyota Highlander Platinum 4dr SUV (2.4L 4cyl Turbo 8A)
8 of 11 people found this review helpful

I love the appearance, the general ride, and the technology of this SUV. If I had to find any flaw it would be the shifting pattern of the transmission. It does have an odd feel when applying pressure at hard acceleration. I don't think the engineers at Toyota expected me to drive this the same way I drive my Porsche so I adjust my accelerator pedal pressure and all is good. The tight third row does not register with me as it is something I may never use but if you do, it is not a place for adult to be for more than a couple of uncomfortable minutes. While I agree with many observations that the 6 cylinder was smooth as butter, the 4 cylinder is the future and does the job adequately. So, if you buy into the Toyota lure of Quality, Durability, and Reliability, I believe this to be a great choice.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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