Used 2018 Toyota Highlander Consumer Reviews
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Windy characteristic
Lisa, 08/16/2018
2018 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
25 of 27 people found this review helpful
Excessive wind noise coming from the driver's and passenger door when going over 40 miles an hour. Increasing with speed. Sounds like a window open on either side. Brought it to the dealer, he stated his hands were tied, to call corporate. After dealing with corporate for a couple of weeks and having the complain accelerated Toyota got back to me and said that the wind noise is a characteristic of this vehicle. Noticed the seals on the doors in some areas were irregular. We put painters tape on the outside of the door after the doors closed and the sound was muffled. Looks like the seals on the doors are faulty. I guess that's also a characteristic of the Toyota Highlander also. I've had it for one month and I am sorry that I purchased this vehicle
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Using navigation? Don't buy Toyota.
Charles Hammes, 08/21/2018
2018 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
51 of 57 people found this review helpful
If you are considering buying a new Toyota with Navigation, you need to read this. I have a new 2018 Toyota Highlander XLE and the GPS is BEYOND ABYSMAL. Better GPS units existed ten years ago and NO, I am not exaggerating. I have persisted with the GPS in ten states now and this is a hardware, map data, and algorithms problem. The navigation system is junk and Toyota has to knows it. With the navigation system, you will drive a lot of extra miles, take slower routes, go to outright wrong locations, be warned repeatedly about bad traffic when NONE exists, and the list goes on, and on, and on. Contradictory navigation information is displayed on the monitor and the control panel. The same item of navigational information is move around the monitor at different times -- and my favorite -- you will frequently be told to turn after you are through the intersection. If there are several turns is short succession, secondary and tertiary turns are sometimes never announced. Also, if you have music playing from a USB, (I have not tested the other audio sourced yet) the volume is not adjusted and voice directions are unintelligible. Yes, it is that bad. The worst part is that there is no good work-around. If you are hoping to use your smart phone GPS to get "real navigation”, you will suffer badly. First, if you use voice recognition to enter a destination on your smart phone, your voice commands are routed to Toyota Entune and it will try to make a phone call. That’s right. If you say 252 North Road, Albany, Entune tries to dial your phone and fails. (Unbelievable.) If you key in the address into your smart phone, you are also punished. You will have no voice directions. They are disabled by Toyota. This means you will need to read the directions from you smart phone while you are driving. (Hardly safe.) Next, you can get full smart phone GPS functionality, if you disable your Bluetooth connection to the Toyota. But, then you are punished again! Once Bluetooth is turned off, the hands free phone feature no longer works. You will need to answer your phone manually and hold it to talk. You will also have to dial your phone manually. (Hardly safe.) This also means you loose all of the other apps in your cars Entune system; that includes the ability to stream music from your phone. (So why did you want to buy a Toyota?) If you NEVER want to use the GPS on the Toyota or use the GPS on your phone, a Toyota is fine. The vehicle is mechanically sound, is highly reliable, has good breaks, and won’t rust. All of those things that were so 90’s. The last time I checked, this was 2018 and GPS systems are a lot different now, if you do not buy a Toyota. Did I mention that the voice recognition is 10 year old technology? (Don't get me started.) Toyota is a good hardware company who obviously has no idea how to do software or was too cheap to buy the real thing. I will NEVER buy another Toyota after being cheated like this. I hope this helps unwitting victims of Toyota’s drastically inferior navigation. Many other manufactures have “modern” GPS systems. Do your homework. I am greatly dismayed that this obvious information was not made explicit by professional reviewers. Toyota was given a pass based on past performance. It is time for the pros to step up to the plate do their due job.
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2018 Toyota Highlander for sale near you
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- XLE 4dr SUVMSRP: $18,94581 mi away
- SE 4dr SUVMSRP: $18,26197 mi away
- XLE 4dr SUVMSRP: $27,79194 mi away
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Must be happy, had 2010 hlander, bought 2018
phyllis, 05/23/2018
updated 06/11/2019
2018 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
30 of 33 people found this review helpful
nice suv, enough room, mpg not as advertised, 2nd row seats could be more comfortable, safety features good not great, mirrors should adjust to seat memory . Dealerships all, want to rip you off , at one place bait & switch, 2nd place, 1st offer $ 7,500 high threatened to walk out, deal improved. trade went up $5,000., msrp improved $2,600. told them up front best price or I would walk, started walking , deal came fast. why try & rip me off?
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First SUV
Ernasteen, 04/07/2018
2018 Toyota Highlander LE 4dr SUV (3.5L 6cyl 8A)
10 of 10 people found this review helpful
Doesn't have all the bells and whistles for price compared to competitors as I compared the Nissan Pathfinder and VW Atlas as my final 3 SUVs. Nissan has to many transmission problems and the Atlas is just to new for me to trust. This is my 4th toyota so I know the reliability isn't an issue. Engine is strong, s mode even stronger. I am a little disappointed there is no digital mph like it was in my '15 camry. Upgraded to this for size as I've always been in a sedan or coupe I test drove a 4 runner and compared to the highlander it was rough. Meaning the highlander wasn't a hard adjustment from sitting low in a sedan or coupe my whole driving life.
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Nice SUV for the money
Jerry Towers, 01/17/2018
2018 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 8A)
29 of 32 people found this review helpful
Headlight switch should be redesigned, too easy to accidently turn off daytime running lights. Also the heater/cooler blower motor for the front seats is very noisy when seat cooler/heater is on. Also don't like the cartridge type oil filter, messy and difficult to change when changing oil, should be a spin on oil filter like almost every other vehicle manufacturer uses. Other than that it is a fine vehicle, have had no problem in the 30K miles I have driven it.
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