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Used 2018 Toyota Highlander Consumer Reviews

4.1 out of 5 stars
135 reviews

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3 out of 5 stars

The Horrible Highlander

Jason, 03/23/2018
2018 Toyota Highlander SE 4dr SUV (3.5L 6cyl 8A)
67 of 74 people found this review helpful

Returning to Toyota after exploring better MPG options resulted in more maintenance issues than we cared for. I had owned 4 Toyotas previously, so we felt good when we decided to purchased our 2018 SE AWD Highlander. I do miss our auto window up from our previous vehicle. Also, there is no digital speed display available on the dash. It only shows the cruise speed digitally when the cruise control is applied, not what speed the vehicle is actually doing. Which I find funny, because the 2018 Tundra we leased at the same time, has the option to do this. Those are easy accept, however after only 2800 miles, the transmission has now failed. New transmission installation will be complete tomorrow, and I'm very skeptical of a vehicle with this significant of an issue this early in ownership. Will certainly continue to update this review if able, going forward, but take this under serious consideration before buying one yourself.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Love Affair with a Car

DrChaz, 11/01/2018
2018 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
12 of 12 people found this review helpful

The Ltd Platinum is truly a luxury car. I drove the Lexus RX and it was a great automobile but the Highlander offered nearly the same luxury fit and finish and equipment; and it had better cargo space. The one shortcoming is that Toyota Remote is not available, even on the Platinum, and that is a significant disappointment.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Highlander - Could have been so much better

Khaleel, 01/03/2018
2018 Toyota Highlander LE 4dr SUV (3.5L 6cyl 8A)
71 of 79 people found this review helpful

I bought a 2018 LE V6 Highlander a month ago. It is a nice looking vehicle that has a good ride but disappoints me on many fronts and I will provide the good and the bad here. Good - Great looking exterior, beautiful dash layout, comfortable seats, quiet ride, Adaptive cruise control, AEB, and Lane Keep Assist. I am surprised that they do not have BSM with rear cross traffic alert as standard, part of Toyota Safety Sense because those two things are needed to avoid many accidents. Not so good - No Android Auto or Apple Carplay, No garage door opener, sluggish engine/transmission in Eco mode, MPG much lower than advertized - 22-23 MPG on highway (although this may improve as I put more miles, have only 3k now), flimsy doors, no power driver's seat for a car with a sticker price of almost 36K!. The other car we have in our family is a KIA Sorento and in many aspects Sorento beats Highlander with its powerful 2.0 turbo engine, solid built and fantastic MPG of 28 on highway. The Highlander had the same sticker as our 2016 Sorento and we have many more features for that price in Sorento like dual power seats, leather heated seats, push button start, BSM, rear cross traffic alert, power tailgate, integrated shades for 2nd row and 110V outlet. Just comparing the Sorento key fob to Highlander tells the story. Sorento's fob is so nice that it really can be compared to a luxury SUV. The doors feel solid in the hand compared to Highlanders. Toyota has to include certain things like garage door opener/power driver seat/push button start as standard when marketing a vehicle as a semi luxury SUV and charging mid-30s for the price. Conclusion: Overall it is good, but at least go for LE Plus version ($38K) and don't expect MPG as advertized. I would say Toyota has a lot of work to do to keep up with the competition that is zooming past it.

Performance
4 out of 5 stars
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4 out of 5 stars

Love this SUV, But.....

Mark, 02/10/2018
updated 02/17/2021
2018 Toyota Highlander Limited Platinum 4dr SUV (3.5L 6cyl 8A)
40 of 44 people found this review helpful

We've only owned the vehicle a couple of weeks so the rating on reliability is based on Toyota's reputation. So far the SUV is great, except for a couple of things. We didn't realize that the speedometer didn't have a digital readout. Not really a big deal except we have had this on our vehicles for a long time so it will take a while to get use to not having it. The reason we bought the Platinum edition was because we wanted front parking assist. Our other vehicles have had this on them since 2012. We rely on the front parking sensors a lot. The sensors on the Highlander are WORTHLESS. Our other vehicles systems will give you plenty of warning before you get too close to something. The Highlanders sensors point out to the front corners and there are no sensors in the middle of the bumper so it doesn't pick up an object that is directly in front of the vehicle. Plus they will not warn you until you are 2ft. from the object that is on the front corners. Very disappointed. 2 year update. Nothing has changed from my first review. Nice car. Don’t waste your money on a remote start. You have to be very close to the car for it to work and as soon as you open the door the engine shuts off. 3 year review: Only 23k miles driven. Only issue is I had to replace the tires already. Everything else is the same as previous reviews.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Great Car - but 2 MAJOR design flaws

Rob Sarnowski, 01/28/2018
2018 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
61 of 68 people found this review helpful

1) No front end protection at all ....you must attach license plate to that hideous looking grill and 2) On the Limited, you get plastic-covered wheels (Chrometec) that easily would be damaged (ripped) if you hit a curb and will also get dull with time.....who the hell thought THIS was a good idea on the high-end Highlander?

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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