Used 2016 Toyota Highlander Consumer Reviews
Used Highlander for sale
NOT WORTH THE MONEY
Dave Lazeroff, 07/24/2016
2016 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
32 of 37 people found this review helpful
I leased a 2016 Highlander XLE awd with a sticker price of nearly $40k. My wife has bugged me for years for a Highlander so i finally broke down. The vehicle is okay at best. The road noise is unbearable between the wind noise from the windows completely closed to the road noise from under the car-probably due to lack of sufficient insulation. My 2015 GMC Sierra is a million times quieter on the freeway than the Toyota. The gas mileage is sub par at best. My full size 6000 pound 4 x 4 truck does as well on the freeway with respect to the mpg. It does handle decent. Feels solid. And, of course, it will be reliable-its a Toyota. The voice command works very well. It understands me and my trucks voice command never does. I cannot see how a $40k sticker vehicle cannot have remote start. I would have had to upgrade to a platinum limited to get cooled seats and remote start. For another $100.00 a month on the payment. I leased this one. $3k down and $350 a month is not bad considering if i would have bought it the payment would be double. I am glad i did not buy it because i will not be keeping it once the lease is up. I should have bought a Grand Cherokee but it does not have a third row like the Highlander which is what sold me. The front seats are very hard and uncomfortable especially on a four hour drive. I had to get out every hour or so and stretch my legs and walk around. Have not had a chance to check out the awd yet, i will do that this winter in the snow. Oh, and the ac is awesome. I live in Las Vegas and it gets to 115 here and the ac works great, extremely cold. I am just under six feet and weigh 230 pounds muscular and have no trouble fitting in the drivers seat.
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Waited 11 years
Rick Pellino, 03/20/2016
2016 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 6A)
12 of 13 people found this review helpful
I traded in my 2005 Honda CRV which I drove for 11 years and bought a Highlander XLE. I love this car! The ride and comfort are wonderful. I have the two separate seats in the second row which are comfortable and roomy. The technology is easy to set up and use. Love how the audio bluetooth works with my music downloads on my I-phone. Toyota has won me back with this quality vehicle. Great value. Just a pleasure to drive. I haven't had it long enough to comment on reliability but I have high expectations for Toyota quality. I am 65years old and looking forward to driving my new Highlander in my retirement years.
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2016 Toyota Highlander for sale near you
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Technology Sucks
Gary, 08/09/2016
2016 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)
35 of 41 people found this review helpful
If you are paying for, and expect reliable, navigation, auto hi-beam and voice assist....don't get a Toyota. Google "Toyota navigation and voice-activation problems" and read for yourself. If you get one and expect that Toyota will correct them, don't. Your navigation display will lag your actual current location by considerable distance and the voice-activation will drive you crazy. The response you will get from Toyota is, "normal function". If you have your windshield replaced, even with OEM glass, don't expect your auto-high beams to ever operate normally again. Toyota will tell you after testing, "normal parameters". Poor car when you consider what you are paying. Toyota should deliver what they advertise and charge you for in technology.
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Needed comfort and cargo space
Jeff R., 06/02/2016
2016 Toyota Highlander Limited Platinum 4dr SUV (3.5L 6cyl 6A)
7 of 7 people found this review helpful
I needed enough cargo space for a wheelchair on occasion, and golf bags. The cargo space works perfectly. The air cooled seats are just right for Florida as is the zoned air. I can't say enough good things about this car. Great!
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Read the Consumer Affairs Complaints Before Buying
Disappointed Toyota Owner, 12/23/2016
2016 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 6A)
28 of 33 people found this review helpful
I wish I had read the Consumer Affairs complaints before buying my 2016 Toytota Highlander XLE. I've only owned my car for 30 days and already had an issue with the car starting on its own. Yes! That's right. I walked up to my car after shopping at WalMart for 40 min. only to find that it had started up by itself, and must have been running while I was in the store with the doors locked. Upon entering the car, a yellow caution light was flashing near the odometer. I read many consumer complaints and found another person complaining of the same problem and was told that it can happen when the remote entry keypad is pushed twice after exiting the vehicle. After reading many other customer complaints about various issues with 2013-2015 brakes not working while driving (Yikes!), driver doors not unlocking, and front seats making loud noises while driving, I wish I had read those complaints before purchasing this vehicle. It sounds like the 2013, 2014, and 2015 may be lemons. I'm not sure about the 2016 yet, because the car is too new to know for sure, but I'm very concerned about what's to come. I don't feel 100% safe in this car, especially since I have 2 kids. This is my 2nd Toyota. I just sold my 2006 Sienna minivan and it had many defective issues/recalls. I will not be buying a Toyota in the future because they don't stand behind their cars. They only try to blame the customer for their defects. UPDATE after 30 days of driving - The sound system is terrible. My Sienna minivan had a JBL sound system which was great, but the Highlander has a cheap sound system with a horrible muffled sound. After driving the car a little while, you will notice that the interior has many cheap parts!! The floor "carpet" is actually felt, not carpet, and some of the dash has plastic parts. The front seats and angled headrest are very uncomfortable on longer rides. Wish I could trade my new XLE in for a well made car that matches the price I paid. The quality just isn't in the 2016 Highlander for the high price. Still disappointed.
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