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Used 2015 Toyota Highlander Consumer Reviews

4.1 out of 5 stars
115 reviews

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Pros
Cons
4 out of 5 stars

5 years in...

Seth, 07/23/2015
updated 02/12/2020
2015 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
21 of 25 people found this review helpful

I have owned this car for over four years and 60,000 miles. My wife now uses this as her daily driver and I have moved on to a Tesla Model 3. Since my wife drives mostly stop and go around town the gas milage is around 14-15 mpg regularly. The quality of materials is good and the seats are comfortable for me (5'6" tall medium build) but on long trips my lower back will ache. The acceleration is smooth and effortless and the visibility, even without all of the active safety features in the XLE (which my car does not have), is good. The storage options are great and the second row captains chairs are awesome. One issue is the third row seats do not have a latch system. This may be an issue for some and I know I wish they had LATCH . The car is quiet and handling is solid but definitely not sporty. The steering is so light it makes you forget how big this beast is. The voice control system is a total joke. I have not gotten it to ever work right and so I just don't use it. I had a similar system in my CR-V and it did work slightly better but I still don't use it. Bluetooth works consistently. The up arrow on the steering wheel goes through the channel list in reverse order but as seen on screen whereas it goes through audio songs on bluetooth in the opposite direction. I have made the highest number stations at the top so using the steering wheel arrows to change channels now makes sense. The nav is a miserable endeavor. The list of deficiencies is long: there is no way to mute the nav voice guidance, you cannot scroll on the map, the traffic info is useless, the directions are often silly, I bought a mount for my iPhone and just use that. Be ware that Toyota has no plans to update to any sort of apple or google CarPlay/android auto. Bottom line don't buy this car for the tech. The screen is nice on the nav but the thrills end there. Finally another annoyance is the text message notification. At first it seems great: you can hit the read button and it will read the text to you, however imagine being on a group text?!?! There is annoying chime that sounds with every new text, sometimes you just want to silence it but you cannot unless you turn off the feature for every single text!! Nice touches that I love include power lift gate, accessible rear window, it opens on its own, push button start and one touch locking/ keyless entry, large center storage, beautiful and logical set up driver cluster (speedometer, tachometer etc). In snow and rain this car is a beast. I feel very safe. One last thing, the car has developed a creaking noise when giving over speed bumps. Service dept couldn't reproduce it. I will keep on it. Would I get this car again or recommend it? Yes I would. It is a good car that is well appointed and can see myself driving for many years. The 2017 was updated with new safety tech for xle model and is worth a look. The nav will continue to be a nightmare I am sure but not a deal breaker for me. Updates. Brakes replaced at 28K, 400 dollars at a local shop. 800 at Toyota. New tires were $1000 at a local shop. Have serviced car regularly at Toyota except brakes and tires for a few hundred dollars total over the past 3 years. Next service will be at a local shop. Toyota reliability is true. Comfort is there, and it feels expensive, but if tech is your main concern- look elsewhere until they get entune 3.0 and apple/google sorted out on new models. Update: at 60 K I did have another set of breaks, second set of tires still going strong. There are a few rust spot that have developed on the hood where the paint chipped.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Sweet ride!

toyorocks55443, 02/27/2015
2015 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)
20 of 24 people found this review helpful

We got the 2015 Toyota Highlander Limited Platinum All-Wheel Drive. Of the 14 vehicles I've owned in my lifetime, this is the first one that we bought brand new, 0 miles. And we love it. There's a reason why the Toyota brand (despite the recalls from 2 years ago) keeps its image positively high.

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5 out of 5 stars

Love love love my 2015 Highlander!!

Wendy Smalley, 11/23/2015
2015 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 6A)
9 of 10 people found this review helpful

Great vehicle! My only complaint on interior is passenger side seat does not go very far back and the seat is really high. Electric controls are great but seat does not go low enough. My dad is 6'2" and it's very uncomfortable for him to sit in passenger seat. He said it's a short persons car! Also, no incentives or any breaks on price because they said they know these sell regardless. Said it's their best seller so basically too bad. Gas mileage is comparable for this size vehicle. I love this vehicle more than my Acura I had!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

The seats need tweaking. But 2 year in I love it.

lbowdis, 01/28/2015
updated 01/30/2017
2015 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
50 of 63 people found this review helpful

We bought a 2015 and for the most part my husband and I really like it. It handles great and is easy to park. The interior is very nice looking and I like the shelf for cell phones and iPods. The issue we have is that while the driver's seat is very comfortable because it has so many adjustments the front passenger seat bothers both of our backs on long drives. It is fine for short trips. My husband is just under 6' and I am 5'5". Even if we would have purchased the 4 way power passenger seat it still wouldn't support the lower back. My advice is if you make frequent trips over a couple hours long and your the passenger, you may want to look elsewhere for your next vehicle.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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2 out of 5 stars

Technology Ticks!

Cathy Schneider, 11/20/2015
2015 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 6A)
12 of 14 people found this review helpful

The front view has blind spots, and rear view mirrors are limited. I have had constant problems with the technology. The radio skips, I'm unable to receive text messages. The dealer claims it is a software issue, and Toyota can't keep up with all of the Droid, and iphone updates. The dealership has tried to fix the tech issues, but are unable to resolve.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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