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Used 2015 Toyota Highlander Consumer Reviews

4.1 out of 5 stars
115 reviews

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Pros
Cons
3 out of 5 stars

buyer beware

Nafi Gerber, 10/13/2015
2015 Toyota Highlander Limited Platinum 4dr SUV (3.5L 6cyl 6A)
38 of 44 people found this review helpful

there's a batch of 2015 highlanders with a servo which makes an intermittent buzzing. at first you won't really notice because you're loving the new ride, but once you hear, the sound never goes away. at this point Toyota says the sound is "normal", but if you google "2015 Highlander buzzing sounds" you'll find a number of message boards with similar experiences. we even purchases the additional warranty on the car, but at this point Toyota and dealerships refuse to admit there's a problem. it's an expensive fix, but they shouldn't have let this batch of cars off the lot with this problem in the first place

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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3.88 out of 5 stars

toyota skimps on seating construction

rudysmom, 04/17/2015
2015 Toyota Highlander LE Plus 4dr SUV AWD (3.5L 6cyl 6A)
22 of 25 people found this review helpful

I traded in my 2004 highlander 2 weeks ago for a 2015. after only two weeks I have substantial complaints regarding the seating. at this early point I am talking about the drivers seat and passenger seat in front.From day one I had issues with headrests and comfort of drivers seat. We even tried switching headrests around when I went back to dealer on 2nd day of ownership. I am 5 ft 3 and these seats are horrible. I have already purchased two different memory foam head/shoulder rests to add to drivers seat and am still having trouble. VERY UNCOMFORTABLE!!!!I just contacted the dealership to see what options are available. I have not even made my first payment yet.Miss my previous seats!!!

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1 out of 5 stars

Buyer Beware - Buzzing Will Drive You Crazy

Ted Wright, 11/23/2015
2015 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 6A)
36 of 42 people found this review helpful

The buzzing sound from the servo motor will drive you crazy. The buzzing sound occurs when the interior air is trying to sync with the exterior air. The sound is louder than a cell phone vibrating and occurs every 5-10 seconds. We purchased a 2015 Highlander in May 2015 and started hearing the buzzing a week after the purchase. Replacing the servo motor requires taking apart the dash - an expensive proposition. Due to the expense, Toyota is taking the position that the noise in "normal" and not under warranty. Many online forums reflect this issue - search buzzing, noise, servo motor, etc. Don't forget that the buzzing is loudest when the exterior and interior air are similar. If you buy the Highlander in the Winter, the buzzing will drive you crazy come Spring.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Excellent Family vehicle for tall drivers with lots of legroom

bs1, 05/30/2015
2015 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
17 of 19 people found this review helpful

Is it LEXUS or Toyota ? I bought the 2015 Highlander XLE AWD 3 weeks ago and have 600 miles. This is one fabulous vehicle and equals to my prior Mercedes ML 320 in ride comfort and increased leg room for adults in the first two rows along with room for 5 large 30 inch suitcases. It is difficult to find vehicles for 5 adults and large suitcases to go to airport. My old Armada will not go into city parking garages. Pathfinder, Pilot, Acura MDX all have less leg room even for 5' 11" drivers and seats are low,short and narrow. Enclave, Acadia - middle seat does not recline. Highlander quality is better than MDX and Thanks to Toyota for NOT BECOMING CHEAP. But third row is for muppets only.

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4 out of 5 stars

Long Time Toyota Fan "However"

Glenn Mendoza, 12/20/2015
updated 12/21/2016
2015 Toyota Highlander Limited Platinum 4dr SUV (3.5L 6cyl 6A)
17 of 19 people found this review helpful

I have now driven my new XLE for 16K miles and love it overall. Being a long time Toyota owner I have had amazing luck with the realiabilty and do not see the Highlander being much different. The only two issues is the Navigation is really really bad. I have read studied the system and talked to the "Toyota Entune folks" and am sadly dissapointed. For example: We live in a well established neighborhood and the streets simply are not there. Unlike Google, there is no effective way to report updates like so many other navigations systems make available. I should note my business partner owns the exact same vehicle and has "IDENTICLE" issues. The Navigation also freezes and is almost useless when you are moving. At a minimum if someone is in the passenger seat they should at least give you an option to let the passenger control the navigation when traveling. I called Entune and then had the update applied "$170" and it is actually is worst. Toyota should really fix this issue and at least give you the option to let clients to intigrate their smart phone Navs on the main screen. Lastly the Highlander does have excessive wind noise at highway speeds that seems also to be an easy fix. The passenger seat has very minimum adjustments and for the price seems to cheapen it. Overall the vehicle is responsive and a true pleasure to drive, and clipping my phone to the vent with my Waze app is no big deal. I would purchase this vehicle with no hesitation and would appreciate Toyota partnering with "ANYBODY" that can make the NAV useable, "IT REALLY IS THAT BAD". After 30k miles my review is the same. Still have mimor issues and have to update entune and now just use my phone Waze app for Navigation. The Nav in the entune is frustrating complicated and clunky. Otherwise the vehicle has been great..

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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