Used 2011 Toyota Highlander Consumer Reviews
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BEWARE Rear Hatch auto open/close issue
JMcC, 06/10/2016
2011 Toyota Highlander SE 4dr SUV (3.5L 6cyl 5A)
6 of 6 people found this review helpful
Beware of the rear hatch automatic open/close issue. Quick online search will bring up more details about it and Toyota service bulleting issued to dealerships. We purchased ours new and always have had it serviced at the dealership. After owning for just over 3 years, the arm of the mechanism which auto. opens/closes the rear hatch broke loose while it was closing. Had to fight with dealership for several days because they stated it was not covered under factory NOR extended warranty. Only after a lot of time & effort back & forth with them did they agree to fix it as "goodwill". Just over a year later, the same issue happened again. This is when we found online info about service bulletin and apparent class action suit in CA over rear hatch issues. Dealership is refusing to make repairs and we are stuck. Before you purchase, check to make sure you are comfortable closing the rear hatch manually as the issue we have dealt with now multiple times is common.
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2011 toy
Toy owner, 09/11/2019
2011 Toyota Highlander 4dr SUV AWD (3.5L 6cyl 5A)
6 of 6 people found this review helpful
Reliable vehicle, awd is nice in the snow, get good mpg highway for being awd. Interior is not real plush like a luxury vehicle. The bad is the head gaskets failed at 170000 miles and expensive to repair!
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2011 Toyota Highlander for sale near you
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- SE 4dr SUVMSRP: $11,99043 mi away
- Limited 4dr SUVMSRP: $12,892175 mi away
- Limited 4dr SUVMSRP: $15,98047 mi away
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Love it
John D, 10/03/2016
2011 Toyota Highlander 4dr SUV AWD (3.5L 6cyl 5A)
5 of 5 people found this review helpful
Purchased the SE used with 83,000 miles and so far have loved it. Within 1 month, traveled nearly 3000 miles-1 long road trip and it drove great. Plenty of room, quiet ride and great sound on Sirius/XM. Rear camera is nice to let you know something is there but do not trust it to back into a parking spot
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High on Highlander
Michael Cunningham, 10/07/2016
2011 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 5A)
5 of 5 people found this review helpful
Comfort, good value and reliability are but a few attributes Highlands are known for. I've had three over the years and they just keep getting better. Decided I'll soon be shopping for my fourth. Great cars!
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Great car...some quality issues...poor customer experience...
tjbss, 06/03/2014
2011 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 5A)
8 of 9 people found this review helpful
The only negative regarding this car relates to quality issues (power windows and sun visor) and specifically the way the dealership and Toyota executed their customer service. Otherwise, the vehicle is a joy to drive and (so far) very reliable. The driver's sun visor has broken twice in less than three years. The dealership, Rice Toyota, and Toyota have, in the end replaced the sun visor at no charge, however Toyota corp's customer service has disappointed me due to failed follow up promises. The power window failed due to a nut that came off the window...a repair we paid for. These relatively "minor' repairs make me less positive toward the brand's quality and customer service.