2025 Tesla Model X Consumer Reviews
Pricing
Base - $86,380 MSRP
Edmunds suggests you pay
$86,380 Federal EV Tax Credit: not eligible
Choose the trim, color, options, packages and more for your 2025 Tesla Model X.
Build and PricePrices based on sales in UT thru 8/11/25
Final assembly in USA
We have a limited number of reviews for the 2025 Model X, so we've included reviews for other years of the Model X since its last redesign.
love the car, hate their customer service
Anastasia, 03/17/2020
2020 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 05/20 (electric DD)
36 of 56 people found this review helpful
I had a problem while driving on a highway, my car just shut down, the screen went black and I lost Bluetooth and sound. I called Tesla to figure out why, they refused to help me unless I gave them my vin # Who in their right mind knows their vin #? No one. The agent hung up on me, refused to help, created a dangerous situation on the road by insisting that I look into my phone for a vin # while driving. I felt abused and abandoned. This new technology should be very concerned with their customers safety, but Tesla doesn't seem to be. I absolutely hate their customer service, their salesmanship and attitude towards their customers. It really does seem they don't give a crap if you are ok. It feels like they are training their employees to be aggressive to their customers. I had to drive with a black screen for miles not knowing if the car can just stop in the middle of a highway
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
What service
Gregor, 05/25/2021
2020 Tesla Model X Long Range Plus 4dr SUV AWD (electric DD)
11 of 16 people found this review helpful
The lack of service will kill Tesla. Purchased a new $98k model X . The day after deliver scheduled a service call on the Tesla app (can not actually call service) to get a vibration issue fixed. 5 follow up service calls (3 month later) and issue is not fixable according to 20 year old Genius service advisor. Needless to say the attorneys are working it out
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2025 Tesla Model X for sale near you
Showing 3 of 9 listings
- Plaid 4dr SUVMSRP: $87,633568 mi away
- Plaid 4dr SUVMSRP: $83,9951,005 mi away
- Base 4dr SUVMSRP: $74,9501,009 mi away
See all 9 listings
A nice change
Glenn, 09/19/2021
updated 10/07/2024
2020 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 05/20 (electric DD)
6 of 8 people found this review helpful
Expect a few quirks, but in reality a way better experience then the 2 MB we had previously, especially since they require little to no service. Travelling from Ontario Canada to Disney in Florida in December was intimidating being new to electric, but the Tesla supercharger network is probably what makes it the best choice for travelling, we had a great trip, I would say i don’t miss the $700 service visits to Mercedes Benz, they hold there value we’ll, and not having to go to a gas station, ever, is the icing on the cake. It is 5 years old now and 180,000kms and still as good new.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Nice Car
Chief Steve, 01/23/2023
2020 Tesla Model X Long Range Plus 4dr SUV AWD (electric DD)
7 of 11 people found this review helpful
I really like this vehicle. All the little things, driver door opens for you, bell rings when light changes to green, AWD along with adjustable vehicle height works well in the snow, cameras show pertinent information, and it has almost instant acceleration. I just don't care for the actions of the CEO.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Too many defects and bad construction
Udonis, 11/30/2021
2021 Tesla Model X 4dr SUV AWD (electric DD)
9 of 15 people found this review helpful
Road noise bad battery life; cabin is like plastic/ seat uncomfortable
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value