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Used 2023 Tesla Model X Consumer Reviews

3.3 out of 5 stars
36 reviews

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We have a limited number of reviews for the 2023 Model X, so we've included reviews for other years of the Model X since its last redesign.

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1 out of 5 stars

Dont buy a Tesla!

Bill, 09/30/2022
2022 Tesla Model X 4dr SUV AWD (electric DD)
8 of 19 people found this review helpful

We bought a model X. No notification of delivery. We had to drop everything to run up there last minute on Memorial Day or they said we would lose my place in line after waiting 14 months. We just happened to look on the app the Thursday prior to the holiday weekend and it said to schedule our delivery. This was our first and only notification. Our only option for delivery was the following Monday, Tue or Wed.... So I delayed my trip to England, changed my tickets to go through ATL from our home in Florida and on Friday I worked out the financing of a 100k plus vehicle. We had previously done the financing, but the original scheduled delivery of October 2021 had long passed and the financing expired. In October, the delivery rolled to Nov, then in Nov to Dec etc. This happened every month until Sept of 2022! I landed on Monday, took the Metro to Decatur then an Uber to the dealer. Bought the car, drove to ATL, parked it at ATL and continued to England. Then when we returned, we had to fly through ATL and drive to Florida rather than direct to FL. The inside of the windshield was so filthy on the drive home, when we turned into the sun, visibility was almost zero. After we got it home, we could not add a key card. The app said it was a known error that Tesla would have a fix for soon... We tried to call but no answer. I sent the Decatur rep, Roberto Perez an email because my fiancé couldn't use the car and it was her car. He didn't reply. I sent two more emails requesting a call. Nothing... Car sat in the driveway. Finally I sent another email stating we are going to review this on every social media platform if we dont get a response. Tried to call a dozen times, unable to get anyone. Called Tesla and waited for 56 minutes on hold. They sent a message to the location manager and promised a return call within an hour…. Lol yeah right. Nothing. So here is the complaint which I guess I will copy and paste on every platform I can find while I am again sitting on hold. I strongly recommend waiting for Rivian or any other EV before purchasing a Tesla. Decatur also forgot to sign the purchase agreement and have us sign it. This, along with failing to send a picture of the window sticker, as instructed on the bank's draft check's instructions, caused the check to be canceled by the bank. The best part is: still no contact from the manager at Decatur as promised numerous times? How is he or she still employed by Tesla?? I will never forget this and have been telling our story every chance I get.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Excellent

Dave Collins, 05/21/2023
2023 Tesla Model X 4dr SUV AWD (electric DD)
3 of 7 people found this review helpful

Best Suv ever

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best ev

Baba , 01/27/2023
2022 Tesla Model X 4dr SUV AWD (electric DD)
2 of 4 people found this review helpful

I own 2022 tesla X is best I love to drive every day I m 6.4 very roomy for big guy

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

SUV that easily outruns performance sedans

TimT, 02/05/2024
2023 Tesla Model X 4dr SUV AWD (electric DD)
1 of 1 people found this review helpful

For Apple music subscribers, Apple music has been integrated into Tesla Entertainment system. Model X acceleration is furiously responsive with good handling, feel much faster than my model 3 rear-wheel drive. The interior has useful wireless chargers, simplistic elegant design look, and comfortable seats. However, I wish Tesla added ambient light around the dashboard like 2024 model 3. It is interesting that the interior is very roomy inside, but the exterior does not even look big, great design work. Model X is great for driving long distance as it runs so smooth, quiet, spacious, and comfortable. I absolutely has no maintenance issue with my 2018 model 3, and I hope (cross my finger) my model X to be nearly as good (I heard some horror story from some reviewer). I did not even consider buying model X's competitors such as BMW/Mercedez/Hyundai because of the look; their exterior design is clumsy, not stylish and refined as Tesla cars. I know ... beauty is in the eye of the beholder. Tesla has drastically dropped the price of this vehicle since the end of 2023 to compete with other luxury vehicle brands EV, so I think it is a very good buy now if you consider Tesla.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great vehicle

Chris Jepson, 12/17/2023
2021 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 11/21 (electric DD)
1 of 1 people found this review helpful

Amazing and clean. Self Driving is the Best. Never been in a crash. Gull wing doors are show stoppers. No other vehicles like this.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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