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Used 2023 Tesla Model S Sedan Consumer Reviews

2.9 out of 5 stars
10 reviews

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1 out of 5 stars

Horrible - Tesla bought it back

Austin R, 10/09/2023
2023 Tesla Model S Plaid 4dr Sedan AWD (electric DD)
4 of 9 people found this review helpful

They don’t let you test drive the actual unit you’re buying. That should have been a red flag but I decided to trust Tesla given its reputation. On delivery day I drive off and immediately notice vibration in the steering column and cruise control doesn’t work. Five service visits and about 90 days later, Tesla ends up buying it back. Lots of other issues but in general… my experience was disappointing to say the least. In the end, they did what was right and for that I still respect Tesla, but will never buy another car from them.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Best car on the road, worst service

Bill, 05/01/2023
2023 Tesla Model S 4dr Sedan AWD (electric DD)
1 of 1 people found this review helpful

I have the 23 model s. My 3rd Tesla . Incredible vehicle . Fastest smoothest, best handling car ever. Their problem is their service which is horrendous. A bunch of corporate suits thinking they can service and sell vehicles .aTheyvarw dreadful at their jobs but the vehicle is amazingly

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

This car is anything but a "one-trick-pony"...

Zcd1, 02/13/2025
2023 Tesla Model S Plaid 4dr Sedan AWD (electric DD)
1 of 1 people found this review helpful

The speed is what gets all the headlines, but just as important, the Plaid is an amazingly comfortable, quiet, practical cruiser/daily driver, with an astoundingly good audio system and some of the best in-cabin technology on the market. It's difficult to imagine what anyone could need in a daily driver that this car cannot deliver (except of course V-8 "vroom-vroom" sounds, but I don't miss that at all). The fact that it's roughly half the price of comparable performance sedans, EV or otherwise, is the icing on the cake!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

A great machine,still at the head of the pack!

Stevie B, 02/01/2024
2023 Tesla Model S 4dr Sedan AWD (electric DD)
1 of 2 people found this review helpful

Upgraded my 5 year old Model 3 to a Model S earlier this month. Shopped around and drove the competition, i5 MX60, i4, Lucid and Audi E-tron. Decided to go with Tesla S after all the research because of the quality of the ride, the improved interior (no yoke!!) and the charging network for longer trips. After one month, my wife and I are very pleased. No problems with fit and finish. Car handles beautifully and is fast (!!!). Much quieter and much less bumpy ride than the Model 3. It feels much more stable and solid compared to the 3. While it does not have the refinement of the i5, its plenty good enough and at $74,000, a relative bargain, and a good $20,000 less than a loaded i5 MX60, with at least 100 miles of extra range on a full charge and a very comparable ride quality. We ordered the cream interior which is beautiful and a welcome addition to the all black or the black and white domino interior. The range is not quite as advertised as it is winter in New England but on my home charger, I get up to 80%/320 miles on an overnight charge. Haven't gone to a supercharger yet. The enhanced touch screen is beautiful and the sound system special. Would still love Apple Car Play but they have added Apple Music and Podcasts which is excellent and easy to access. I avoided the Enhanced AutoPilot which I did not use much on my Model 3 and which was not worth the $$. Tesla can still be a bit weird with the delivery process and ordering but all in all, I think the Model S still is the leader of the pack despite what many say......more to follow with more mileage.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Would not do it again

RPLOW, 03/19/2024
2023 Tesla Model S 4dr Sedan AWD (electric DD)
1 of 3 people found this review helpful

I traded in my 2018 Model S and purchased a new 2023 Model S in September 2023. In many ways I wish I had not. Tesla removed the ultrasonic sensors and replaced them with additional cameras which have been a huge step backwards. The new system is called TeslaVision, which frankly stinks. Many of the features I paid for are not available such as: remote summons, park assist, and auto lane change. The blind spot monitoring system is terrible. Phantom braking can still an issue. Lastly, I am not a fan of stalkless controls on the steering wheel. Frequently (and particularly at night) I find myself searching for the “right” button either to flash my headlights or turn on the wipers. Thank goodness I’ve never had to honk the horn. The sales experience was the worst I’ve ever experienced. The only way to reach customer service was via txt messages. In addition, Tesla owned me money and it took nearly 4 weeks for them to EFT the funds back to my bank account, even though I had no trouble uploading my final payment within seconds. I loved my 2018 Model S. I do not like this car.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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