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Used 2023 Tesla Model S Consumer Reviews

3.1 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2023 Model S, so we've included reviews for other years of the Model S since its last redesign.

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Pros
Cons
5 out of 5 stars

Phenomenal performance, best technology

Mike D, 07/07/2021
2021 Tesla Model S Plaid 4dr Sedan AWD (electric DD)
15 of 26 people found this review helpful

The Model S Plaid is the best car on the planet. It’s faster than all hyper-cars, safer than the vast majority of cars and has the best technology out there. Where it could improve is it fit & finish.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Shocking disappoint. Half baked technologies.

Jaze , 02/02/2024
2023 Tesla Model S Plaid 4dr Sedan AWD (electric DD)
5 of 8 people found this review helpful

As a disappointed owner of the Tesla Model S Plaid, I must caution prospective buyers about the numerous shortcomings of this vehicle. Upon delivery, I was dismayed to find paint imperfections and noticeable gaps in the panels, indicative of subpar manufacturing standards. Throughout my ownership, I encountered a litany of electrical issues, from software glitches to malfunctioning components, which marred the driving experience and eroded my confidence in the car's reliability. Despite its hefty price tag, the interior of the Model S Plaid lacks the craftsmanship expected in a luxury vehicle. Cheap materials and shoddy assembly detract from the overall appeal, leaving me feeling shortchanged for my investment. Admittedly, the Model S Plaid delivers impressive acceleration, but harnessing its power on the road requires costly aftermarket upgrades to enhance control and handling—a disappointing necessity for a car of this caliber. Equally disappointing is Tesla's service center experience. Lacking in customer service and refinement, these centers make you feel like you're dealing with a budget brand rather than a premium automaker. The lack of attention to detail and professionalism further underscore the Model S Plaid's shortcomings. In conclusion, while the Tesla Model S Plaid may dazzle with its speed, it falls short in delivering the quality and luxury expected in its price range, making it a regrettable choice for discerning buyers.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Plaid - Fast, poor tech reliability, awful service

No longer an owner, 01/19/2022
2021 Tesla Model S Plaid 4dr Sedan AWD (electric DD)
6 of 10 people found this review helpful

Cons: 1) Delivered brand new with a faulty front cruise sensor after waiting in line for 6 months. Rendered cruise functions unusable with error message. Took 8 phone calls to call center to receive a phone call back from service center. 2 visits to showroom were zero help. 2) Door vibrates from day 1. 3) Computer functions stop working without cause at least once a week, have to reset the car. 4) Headlight went out at 4 months, $2200 repair claiming “collision”, voiding warranty. No collision and no structural damage, likely damaged in transit but Tesla refused to take responsibility. 5) Tesla chargers were out of stock for months, but you can pay an extra $300 for them on eBay because they sell them to non-owners. 6) Service appts are commonly 3-week waits. 7) Updates occur frequently. 8) App to unlock/connect to car only worked after continually deleting and reloading on phone. Pros: 1) It’s fast and kids think it’s cool. 2) Don’t have to stop as gas station. This company’s service continues to decline, and when buying a $150K+vehicle (I have owned many), you expect far more than this joke. This trend will die or changes will be made.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Amazing Peak Into the future

Funspacedriver, 09/04/2021
2021 Tesla Model S Plaid 4dr Sedan AWD (electric DD)
4 of 8 people found this review helpful

Wow, what can I say! An amazing car. Very comfortable and really fast if not too fast. Great on demand performance. The yolk too some adjustment, buy now I can’t go back. Software updates give you a new experience each time. Large screens work at a superior level. Please drive one before reviewing or even reading reviews!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Just amazing

Sonia, 05/24/2023
2022 Tesla Model S 4dr Sedan AWD (electric DD)
2 of 3 people found this review helpful

Extremely comfortable and luxurious. I have found seven series and has classes in the past and this car is just better as an overall package than those vehicles the ride comfort safety reliability is second to none and the performance is nuts.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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