Used 2023 Tesla Model S Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Fraudulent Sales Process
Totally fraudulent sales process. Do your homework before even considering purchasing a new car from Tesla. New 2023 Tesla Model S, the GPS and Camera software didn’t work, car computer needed to be replaced, Premium Software package doesn’t work even when paid for, roof rack was installed with missing parts, door seal needed to be replaced, window needed to be replaced because it leaked rain from the outside. Horrible experience. This was all in the first 45 days of ownership. Now I am trying to cancel the deal through Lemon Laws.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Shocking disappoint. Half baked technologies.
As a disappointed owner of the Tesla Model S Plaid, I must caution prospective buyers about the numerous shortcomings of this vehicle. Upon delivery, I was dismayed to find paint imperfections and noticeable gaps in the panels, indicative of subpar manufacturing standards. Throughout my ownership, I encountered a litany of electrical issues, from software glitches to malfunctioning components, which marred the driving experience and eroded my confidence in the car's reliability. Despite its hefty price tag, the interior of the Model S Plaid lacks the craftsmanship expected in a luxury vehicle. Cheap materials and shoddy assembly detract from the overall appeal, leaving me feeling shortchanged for my investment. Admittedly, the Model S Plaid delivers impressive acceleration, but harnessing its power on the road requires costly aftermarket upgrades to enhance control and handling—a disappointing necessity for a car of this caliber. Equally disappointing is Tesla's service center experience. Lacking in customer service and refinement, these centers make you feel like you're dealing with a budget brand rather than a premium automaker. The lack of attention to detail and professionalism further underscore the Model S Plaid's shortcomings. In conclusion, while the Tesla Model S Plaid may dazzle with its speed, it falls short in delivering the quality and luxury expected in its price range, making it a regrettable choice for discerning buyers.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Plaid SedanMSRP: $72,7008 mi away
- Base SedanMSRP: $57,50068 mi away
- Base SedanMSRP: $49,99688 mi away
Plaid - Fast, poor tech reliability, awful service
Cons: 1) Delivered brand new with a faulty front cruise sensor after waiting in line for 6 months. Rendered cruise functions unusable with error message. Took 8 phone calls to call center to receive a phone call back from service center. 2 visits to showroom were zero help. 2) Door vibrates from day 1. 3) Computer functions stop working without cause at least once a week, have to reset the car. 4) Headlight went out at 4 months, $2200 repair claiming “collision”, voiding warranty. No collision and no structural damage, likely damaged in transit but Tesla refused to take responsibility. 5) Tesla chargers were out of stock for months, but you can pay an extra $300 for them on eBay because they sell them to non-owners. 6) Service appts are commonly 3-week waits. 7) Updates occur frequently. 8) App to unlock/connect to car only worked after continually deleting and reloading on phone. Pros: 1) It’s fast and kids think it’s cool. 2) Don’t have to stop as gas station. This company’s service continues to decline, and when buying a $150K+vehicle (I have owned many), you expect far more than this joke. This trend will die or changes will be made.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Amazing Peak Into the future
Wow, what can I say! An amazing car. Very comfortable and really fast if not too fast. Great on demand performance. The yolk too some adjustment, buy now I can’t go back. Software updates give you a new experience each time. Large screens work at a superior level. Please drive one before reviewing or even reading reviews!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Horrible - Tesla bought it back
They don’t let you test drive the actual unit you’re buying. That should have been a red flag but I decided to trust Tesla given its reputation. On delivery day I drive off and immediately notice vibration in the steering column and cruise control doesn’t work. Five service visits and about 90 days later, Tesla ends up buying it back. Lots of other issues but in general… my experience was disappointing to say the least. In the end, they did what was right and for that I still respect Tesla, but will never buy another car from them.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Just amazing
Extremely comfortable and luxurious. I have found seven series and has classes in the past and this car is just better as an overall package than those vehicles the ride comfort safety reliability is second to none and the performance is nuts.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Disappointed with Tire Wear & Roof Issues
The Model S has great performance, but the tires wear out too quickly—I have to change them almost every year. Also, my roof cracked unexpectedly, which was a big disappointment for such an expensive car. Maintenance is more than I bargained for.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
This car is anything but a "one-trick-pony"...
The speed is what gets all the headlines, but just as important, the Plaid is an amazingly comfortable, quiet, practical cruiser/daily driver, with an astoundingly good audio system and some of the best in-cabin technology on the market. It's difficult to imagine what anyone could need in a daily driver that this car cannot deliver (except of course V-8 "vroom-vroom" sounds, but I don't miss that at all). The fact that it's roughly half the price of comparable performance sedans, EV or otherwise, is the icing on the cake!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Best car I have ever owned
Got car in Dec 2021. Build quality was great. some squeeking from back seats fixed with gaffers tape. Driver car handle broke and was fixed with a few visits to Tesla. Had car xpel wrapped in front and ceramic coated. One nit pick.. rims scrape easily if you brush a curb since the rim and tire are at the same depth (Pirelli tires) $150 dollars to repair each time. . Full self driving is fantastic.. the car takes me anywhere with very little oversite. I have solar panels and a charger at home, free costs to charge the car thanks to the solar panel. I added an ecohitch and can take my bike (or e-bikes) with a Thule bike rack. Car looks fantastic. Full AI driving is coming which will make the already good driving system better human like driving.
Best car on the road, worst service
I have the 23 model s. My 3rd Tesla . Incredible vehicle . Fastest smoothest, best handling car ever. Their problem is their service which is horrendous. A bunch of corporate suits thinking they can service and sell vehicles .aTheyvarw dreadful at their jobs but the vehicle is amazingly
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value