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Used 2023 Tesla Model S Consumer Reviews

3.1 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2023 Model S, so we've included reviews for other years of the Model S since its last redesign.

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1 out of 5 stars

Electrical piece of JUNK!!

Rene Rodriguez, 09/16/2022
2021 Tesla Model S Long Range 4dr Sedan AWD w/Prod. End 11/21 (electric DD)
26 of 32 people found this review helpful

I bought a 2021 Tesla Model S for almost $120,000... that's right, at least you expect some respect from such a "respected" company.. WORSTT WORRSSSTTT customer service I have had in my life!!! It has been even a year and the yoke wheel is peeling off, plastic parts are broken and doors getting jammed. Worst thing is they do not provide a customer telephone number because they know they will get bombed with poor reviews!! That's why everything is though the app.... Tesla basically do not care about their customers because they know most of the customers are not satisfied with the cheap interior material they fabricate!! Hey guys, it is a $120,000 which not a lot of people can afford tgT nowadays.. They just while their...... with your concerns, trust me... I should have never left Mercedes for this piece of junk, but that is how life is, you learn from your mistakes.....

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3 out of 5 stars

Getting Less Cool each generation

Last time I buy Tesla, 08/04/2022
2022 Tesla Model S 4dr Sedan AWD (electric DD)
15 of 18 people found this review helpful

After 3 Teslas, a P-85 to P-85-D to P100-D; the quality of the vehicle has degraded. I would not buy a 4th Tesla S Performance/Plaid vehicle. Not worth the risk for a highly priced vehicle. And the service staff are unable to fix anything that is a quality of drive function. They claim they cannot fix the auto high beam lights because it's never dark when they are open despite video of what the freaking problem is--it does not work! Nor can they hear the irritating wind noise now prevalent on the P-100 front windows. Far more ambient noise than the first two I bought. "Oh, that's just normal" WTF for $150k if better be silent. Nor can they do "paid for work" that they did on the first 2 P-Model S I bought. Early adopter (within 1st 15,000 Model S sold). DONE!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Think twice when buying used Tesla

Carlos, 03/29/2022
2021 Tesla Model S Long Range 4dr Sedan AWD w/Prod. End 11/21 (electric DD)
10 of 12 people found this review helpful

I bought my 2013 Model S from its 2nd owner at 98k miles after lots of research reaffirming that maintenance cost was low and reliability was high. I actually loved my car, drove smoothly and quietly, but then I didn’t even reached 120k miles on it when the high voltage battery completely died on me. I parked one day at work with 80% charge and got out from work to find the battery completely drained to the point of not even starting or being able to put into neutral to push it to a charging stall. I left the car plugged in using 3 extension cords for the entire weekend (still at my job’s parking lot) and it didn’t take any charge at all and never turned back on again. I towed it to the nearest Tesla service center and after over a week they told me the battery had completely died and it needed full replacement to the tune of $23k (the car’s average value in the best condition possible and long range trim is ~$26k). I asked about warranty coverage and they told me I was out (over 100k miles and just at the 8 year mark). I asked hypothetically if I had the money for the repair what their warranty would be and they said 50k miles on the battery only. The message is: DON’T BUY USED TESLAS but if you do make sure you’re still within the warranty period. GET RID OF THE CAR BEFORE THE FACTORY WARRANTY EXPIRES, after that all bets are off, it may very well become a bottomless money pit. DON’T EVER BUY A TESLA WITH NEW BATTERY thinking that it’s like buying a new car - it isn’t, you’re only covered for 50k miles on a fresh battery - completely wasteful and senseless. It’s a great, fun, and classy car while the warranty lasts (service is great and at no cost for warranty covered items, no questions asked). But once out of warranty you’re all on your own. They wouldn’t even buy it back from me for parts - terrible customer service (when things went south) that leaves much to be desired from such reputable brand.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Awesome everyday driver car, insanely fast!

Tommy O, 04/27/2023
2023 Tesla Model S 4dr Sedan AWD (electric DD)
4 of 4 people found this review helpful

Love this car! Have had the 3P and the YP and this takes the cake, not even a fair apples to apples comparison. People on here complain about the stupidest things. This car is my absolute favorite to drive hands down, owned many cars and this one is just a dream. I do with the horn was actually a horn, hitting that small button for the horn is quite distracting but thats about it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Worst car manufacturer ever!

Troy Stortz, 01/27/2022
2021 Tesla Model S 4dr Sedan AWD (electric DD)
21 of 28 people found this review helpful

Our Model S has needed service once a month for as many months as we’ve owned it. Would be more often but it takes forever to get it in for service. Tesla is fooling the world! Amazing how many you see on the road. Garbage car that looks good. You couldn’t pay me to ride in self driving mode!

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