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Used 2021 Subaru Crosstrek Plug-in Hybrid Consumer Reviews

1.0 out of 5 stars
2 reviews

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    1 out of 5 stars

    Vehicle and Corporate Let me Down

    CJ, 03/09/2022
    2021 Subaru Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid CVT)
    10 of 11 people found this review helpful

    I purchased a new 2021 Crosstrek hybrid plug-in vehicle. The first three months it was mostly in for repairs. I called corporate and they were not helpful or concerned. At one time, they just ignored me for a week and kept saying they would call and never did. This was Subaru America. I did write to Subaru in Japan and never heard anything back. I thought Subaru was supposed to care about their buyers, but that was not my experience. I am still trying to work out what to do with the car as it is still glitchy and I do not feel at all comfortable about the mechanical stability of the vehicle.

    Safety
    1 out of 5 stars
    Technology
    1 out of 5 stars
    Performance
    1 out of 5 stars
    Interior
    3 out of 5 stars
    Comfort
    3 out of 5 stars
    Reliability
    1 out of 5 stars
    Value
    1 out of 5 stars
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    1 out of 5 stars

    Worst car I have ever owned

    K.s., 01/13/2023
    2021 Subaru Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid CVT)
    3 of 3 people found this review helpful

    I’ve had my Subaru cross trek hybrid for a little over a year now, and buyers remorse doesn’t cover it. The gas mileage average is 20mpg if I don’t plug it in (which I can’t in the winter because the port door freezes up when left open) and 40mpg plugged in (which is worse than my moms non plug in hybrid got 15 years ago). My check engine light, eyesight system, and radio fritz out for no reason. Every time I have a new problem (about every 2 months), and look up the issue online, there are pages and pages of others with the same issue Do yourself a favor and buy something else. I will never buy another Subaru

    Safety
    2 out of 5 stars
    Technology
    1 out of 5 stars
    Performance
    1 out of 5 stars
    Interior
    3 out of 5 stars
    Comfort
    2 out of 5 stars
    Reliability
    1 out of 5 stars
    Value
    1 out of 5 stars
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