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Used 2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M) Consumer Reviews

4.5 out of 5 stars
8 reviews

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4 out of 5 stars

Not just a city car

RLLets, Fresno, CA, 09/03/2017
smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
36 of 37 people found this review helpful

- for the size car it's very roomy, feels like a full size car - for the size car there's good storage space in back - cute outside look and shape - unusual and fun inside decor - although marketed as city car, it does great on the highway - very bad turbo lag however it has great acceleration - turbo lag is a danger in situations where one is depending on smooth instantaneous acceleration like merging from a stop or starting on a curve - drives at highway speed (70+) like a full size car - good power, doesn't downshift going up hill as much as big car - excellent cruise control, hardly ever shifts to maintain speed - U turns are amazing and too fun - parking is so easy, fits in very small places - insurance cost is very high, higher than any other vehicle I have including a 37' motorhome - although it appears to be a full size car from front and rear, driver must keep the small size in mind at all times - brakes are good but don't come on smoothly - constant road noise is a problem if one is irritable otherwise can be ignored or tuned out - good ride on smooth pavement but rough ride on rough road like a one ton pickup The Edmunds editor did a lousy job of summarizing the review. Here is my summary: Best Features - Maneuverability - Acceleration - Shifting - Highway driving - Cabin space - Fuel economy Worst Features - Turbo lag - Road noise - Ride on rough surfaces - Insurance cost

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Tiny Car with a Great Heart

William Strange, Rossburg, OH, 10/02/2016
smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
33 of 34 people found this review helpful

This is my second Smart, my first was a 2008 Passion. I had it for 8 years and when I traded it in it had 195,000 miles. The only parts I ever replaced were normal maintenance parts, (front brake shoes, plugs and tires. I've had my 2016 Passion for about a week and the upgrades are amazing. I little more room inside, definitely pepper, transmission shifts much more smoothly, and the electric power steering is great. The power increase with the Turbo is really noticeable. I live in southern West Virginia and I64 on my way to Beckley, WV there is a 5 mile 9% grade that most cars can not keep up to the speed limit of 70, but my Smart handles it ease; it doesn't even breath hard. Love it all the way.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Far better car than you expect

Bob, Harris, MN, 01/22/2017
smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
14 of 17 people found this review helpful

Very trouble free car. Intended to own it for a year or two when I got one of the first boatload ordered online before there was a dealer. That was eight years ago and am looking for a new one. I've owned everything from DKWs, NSU, 4 Renaults, 2 Mercedes, Toyotas, Hondas, early minis, I obviously like small cars, but never as much as I love this one. Sixty-nine years old with two bad knees, but its the easiest car to get in and out but of! It's great around town, but has also made a few long trips. Great seats, great a/c (never touched it}, great heat and super hot seat heaters. My only complaint is the terrible auto transmission. All the qualities and sophisticated technology of the 59 Renault Dauphine Push Button Automatic. YUK! I'm really looking forward to the new automatic or a stick and the turbo! I've replaced two light bulbs and a heater blower fan--the exact same one that went out on my Mercedes. Bought it on ebay and took 20 minutes to install on the smart (just twisted in!) You don't want to see the installation bill on the Mercedes. I got every option I could order except rain sensing wipers. If I knew how great they worked I would have bought those too. By the way, when you read a bad road test, it's usually obvious they were never in the car!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Amazing miniaturization - Quite an accomplishment

Brent Sheldon, Livermore, CA, 04/19/2019
smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
4 of 4 people found this review helpful

I suppose for most this car only makes sense in crowded cities but if you live in one it’s hard to describe how wonderful having such a small footprint is. Unsurpassed parking and maneuverability! Like an amusement park ride - so much fun. It’s clear that Mercedes spent much time with the newer design. I don’t think it occurs to many how difficult and expensive it is to miniaturize all the components and come out with a safe vehicle that drives like a much larger car. The engine’s torque pulls this lightweight (approx 2,000 pounds) car quickly. I have no problem keeping up with traffic - even on steep hills. The “cross wind assist” function nearly completely evens out high speed driving during windy days. The car is a work of art!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Lease turned in

Wadhamite, Laurel, MD, 10/13/2019
updated 04/15/2021
smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
2 of 3 people found this review helpful

I turned in my car after three years as the lease was up. The one problem it had during 23,000 miles was the "check engine" light came on and a heater/coolant valve was stuck, making the engine warm up slower. The Mercedes dealer who performed the warranty repair told me it was the tenth Smart they had encountered with that problem -- so it may be a vulnerability that should be watched. Unfortunately, it would have been a $500 repair out of warranty and the dealer could not assure me the "new" valve was any better than all the old valves that had failed in two years.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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