RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram ProMaster City from 2008-2022.}

$821/yr

vs. $851/yr
for Average Commercial Van

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

1.84x/yr

vs. 1.96x/yr
for Average Commercial Van

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

13.5%

vs. 17.8%
for Average Commercial Van

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Ram ProMaster City Reviews

Owner Reviews

2.8

4 reviews

5(25%)

4(25%)

3(0%)

2(0%)

1(50%)

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Most Helpful Owner Reviews

Stiff Painful Pain in the Neck Vehicle!!!

Dissapointed, 01/05/2022

2020 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)

If you want to be in constant pain in neck head shoulders and arms... THIS IS THE VEHICLE FOR YOU! I wouldn't wish this vehicle on my worst enemy, well maybe my worst enemy. The turning radius is worst than a fully loaded semi with double trailer. The gas feed is dangerous, lurches even at lightest touch, why I got whip lash from it and am in constant pain. The lurching is really …

Bed integration between transmission and engine

Boris , 03/16/2022

2020 Ram ProMaster City Tradesman SLT Cargo 4dr Minivan (2.4L 4cyl 9A)

I bought the cargo car for construction work instead buy RAM Truck and very disappointment. I just explain some problems: 1. Main problem, which apply during last 30 years. It is integration transmission and engine. Look like torch I can't even imaging how is low driving on hills in San Francisco. 2. Vibration of transmission so high, I am filling, may I use Jack hammer in driving time. …

Van so perfect I went to buy one and bought three.

Chris B, 01/03/2021

2020 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)

I needed a commercial van to carry light loads and/or people from state to state. I wanted something minivan-like, but usable in a commercial/construction setting. These vans drive great for this purpose, are perfectly capable, and should be one of the most cost effective purchases I have made for my business.

Great basic vehicle for moving cargo and/or people

DJ, 04/09/2025

2020 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)

The 2020 SLT Wagon is a fine vehicle with an interesting combination of features. For small business use, the wide-opening rear doors and cargo area allows a forklift to direct-load a 48-inch pallet into the back, and dual sliding side doors allow quick access to cargo in tight areas or traffic. Second row seats are removeable with a few bolts, leaving a huge cargo space or for …

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2020 ProMaster City Highlights

Trim:

Tradesman Cargo

Base MSRP Excludes Destination Fee	$24,480
Engine Type	Gas
Combined MPG	24 MPG
Cost to Drive	$157/month
Seating	2 seats
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

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Safety

Our experts like the ProMaster City models:

Electronic Stability Control: Helps maintain stability and traction in extreme situations.
Trailer Sway Control: Works to correct a swaying trailer and stabilize the vehicle.
Tire Pressure Monitoring: Alerts the driver via a light on the dashboard to a possible flat tire.

2020 Ram ProMaster City Review

Price & Payment