2022 Ram ProMaster City Review
Price Range: $18,698 - $32,998

2022 Ram ProMaster City Review
by the Edmunds Experts
What's new
- SLT trim has been discontinued
- Part of the first ProMaster City generation introduced in 2015
Cost to Drive
Monthly estimates based on costs in Texas
$143/mo for ProMaster City Cargo
ProMaster City Cargo
vs
$179/mo
Avg. Midsize Minivan
See Edmunds pricing data
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Reliability Ratings by RepairPal
3 out of 5 stars3/5Average
#6 out of 24 among Commercial Vans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$821/yr
vs. $851/yr
for Average Commercial Van
for Average Commercial Van
Frequency
1.84x/yr
vs. 1.96x/yr
for Average Commercial Van
for Average Commercial Van
Severity
13.5%
vs. 17.8%
for Average Commercial Van
for Average Commercial Van
powered by RepairPal
Ram ProMaster City Owner Reviews
Most Helpful Owner Reviews
Trending topics
Very underwhelming after 2000 miles
2 out of 5 starsAceadman, 08/20/2019
2018 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
I was looking for a simple small cargo van and after driving the Promaster City, Ford Transit Connect, and small Nissan van, I chose the Ram. I have to say that after 2000 miles of driving it, I am distinctly not impressed.
The transmission seems VERY clunky especially at low speeds. With very light acceleration, at very low speeds, it often seems to almost "sputter" as thought it's … about to stall. For a truck designed for CITY driving, awkward engine performance at LOW speeds is a ridiculous flaw.
Motortrend said it has smooth transmission, but I beg to differ. It feels like it shifts 11 times when accelerating from 0 to 45 from a stop. really awkward and jerky. It really NEVER seems like it's in the correct gear, and I am constantly overriding the automatic transmission downshifting as a rule.
It has a very rough idle when in gear and stopped. I actually took it back to the dealer in the first week because it seemed broken, but they said that's the way it runs. To me, it shakes worse than my 2003 Subaru Forester, a 16 year old car with issues of its own. Putting it in neutral smooths out the idle but it is still worse than you'd expect in any vehicle in 2018.
Cargo space is good and exactly what I need, but it does seem a bit cheaply made. The box seems pretty flimsy when you close any door.
Much has been made of the awkward driving position, and I notice it, but it doesn't really bother me. I can adjust to it.
Air conditioner works well as does defroster. Haven't really used the heat yet.
Rubber gasket on rear door peeled off when pulling something out through the back. I got it back on, but I think that's a bad design.
Side doors work well.
The little "storage" details are all pretty lousy. But that's no big deal to me. Could EASILY be more ergonomic and usable with really minimal thought and work.
The rear brakes are crazy noisy, when it's empty especially. It sounds like they have no pads in the rear and are "scraping" on something rather than slowing the wheels. I thought it might "break in" but did not. If I hadn't had the same issue in the one I test drove, I'd think something was wrong.
All in all, the flaws are workable EXCEPT for the transmission/engine performance. It's really annoying and makes the vehicle NO FUN to drive. in 2018, everything should be fun to drive.
Very poor interior/exterior design
3 out of 5 starsSharon, 11/26/2018
2018 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
Things I don't like: van is too narrow. gear shift & emergency break situated between driver & passenger, one very small cup holder, very useless indented places to put stuff, almost inaccessible over head shelf, controls for lights etc. in weird places; turn on/off high beams and turn signals come on, wipers only have 3 speeds, poor visibility, and over all construction VERY poor … quality- very light & tinny. This is after a week of owning this vehicle. I bought it for the cargo area for farm and art show use, and also needed to be able to carry passengers occasionally. This was the best of the Ford, Chevy/Nissan etc. from what I could find locally.
Underwhelming for business use
2 out of 5 starsDavid Stephens, 06/30/2019
2018 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
I've owned this van for 4 months and 8000 miles. My vehicle is set up for cargo use with a partition between the front passengers and rear cargo. This van is to narrow. You are literally shoulder to shoulder with your passenger. At first look the van appears to have ample storage but the storage shelf above the passengers is shallow and useless. The door pockets are big enough but … between the seats is a small cup holder and 2 outlets (that died on me recently). Anybody taller than 6ft will have a difficult time finding a comfortable driving position. The engine is strong enough but very loud under moderate acceleration. Fuel economy has not been great. The entertainment system is fine and the back up camera is nice. Just recently the engine has had rough idle upon a cold start which is concerning. Overall I do not recommend this vehicle as I have serious concerns about the reliability.
Own it for 40 days more than 20 in service departm
1 out of 5 starsYuri, 01/27/2018
2017 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
First out of dealership steering wheel shakes and not aligned with the front wheels .Sliding door on the passenger side unlatched while driving 3 times .More then 4 attempts to solve the shaking steering wheel issue by the service department didn't helped .Ram Customer Care case manager unreachable .Left massages for 7 days include true costumer care services and didn't hear back .My … first and defiantly last Chrysler/Fiat creation .Great design for small business/family car , very poor mechanical quality.
We have a limited number of reviews for the 2022 Ram ProMaster City, so we've included reviews for other years of the ProMaster City since its last redesign.
2022 ProMaster City Highlights
Cargo
Base MSRP Excludes Destination Fee | $30,475 |
---|---|
Engine Type | Gas |
Combined MPG | 24 MPG |
Cost to Drive | $143/month |
Seating | 2 seats |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the ProMaster City models:
- Electronic Stability Control
- Helps maintain stability and traction in extreme situations.
- Trailer Sway Control
- Works to correct a swaying trailer and stabilize the vehicle.
- Tire Pressure Monitoring
- Alerts the driver via a light on the dashboard to a possible flat tire.
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