Used 2019 Ram ProMaster City Consumer Reviews
Underwhelming for business use
I've owned this van for 4 months and 8000 miles. My vehicle is set up for cargo use with a partition between the front passengers and rear cargo. This van is to narrow. You are literally shoulder to shoulder with your passenger. At first look the van appears to have ample storage but the storage shelf above the passengers is shallow and useless. The door pockets are big enough but between the seats is a small cup holder and 2 outlets (that died on me recently). Anybody taller than 6ft will have a difficult time finding a comfortable driving position. The engine is strong enough but very loud under moderate acceleration. Fuel economy has not been great. The entertainment system is fine and the back up camera is nice. Just recently the engine has had rough idle upon a cold start which is concerning. Overall I do not recommend this vehicle as I have serious concerns about the reliability.
What can't my Promaster City Wagon do?
I love my Promaster City Wagon. In bright yellow, I might add. It looks like a little bread truck/caution sign driving down the road but I am so happy inside. I have to say that I am trading in two cars for this one PMC wagon: a 1998 Toyota Tacoma with camper shell, and a 1995 Chevy Lumina minivan. I like a car with great utility and a car that I can sleep in on road trips. My old truck and van were each really good in their own way. But my new PMC Wagon tops them both--as a hybrid truck/van monster. Obviously my review is being written by someone that drove a Tacoma and an old van--not a Lexus so my needs for comfort and luxury may be somewhat less than yours, but here is what I think. This car is so fun to drive and so comfortable that I have no idea that I am in a cargo van -- except for the fact that it holds boat loads of stuff. It accelerates quickly -- too quickly if you want to watch your gas mileage, it handles and turns very well. It stays on the road. I can pass ANYONE on the highway, and often do. No trouble getting up to speed to merge onto the highway either. The seats are comfortable in the SLT with the extra lumbar support. It is true, you do have to crank the recliner knob and it is a bit slow, my old Lumina van was the same way. The front seats go so far back that you can sleep in them just fine. I am 6'2" and find so much leg room up front that I don't have to put the seat all the way back (never happens in other cars). If you don't want to sleep in the front seat then tumble half the back seat forward and sleep diagonal on the floor (if you're under 6' tall you don't have to sleep diagonal). It can come with satellite radio and has a great entertainment/computer console with buttons integrated into the steering wheel, built-in hands-free phone calls with bluetooth. Someone complained about not having a CD player. Well any smart phone or mp3 device will hook right up to the radio console with USB or bluetooth. Tons of head room, you can put your arms straight up and wave them around. Way cool overhead storage and clever bottle holders in the door pockets. Good, solid construction. Sliding doors are light and very slidey with very clever handles. I love the simplicity and design of the door handles and latches and the combination door handle/lock button in the front seats. Cavernous front seating area with wide angle view. I want to drive this thing to Alaska to see the wide open scenery. I think it is quiet. I know it is quiet compared to my Tacoma (which is a noisy little truck) and even compared to the Lumina. Even during a wind storm, I did not feel that the van was too tall or got too much wind noise or battering around. Note that it is wider than your average minivan. A wider track like a jeep might be helping to avoid that too-tall feeling. It corners like a car, not like a van. I have almost 5,000 miles on it so far and no mechanical problems yet (knock on wood). I am getting about 24 mpg in town and more like 26 on the highway. Best mileage in 9th gear (85mph and 30 mpg). I have not tried it in the snow yet. As a front wheel drive I expect it will do OK, but we'll see. It has a quick disconnect battery! Seriously, you just pull up a big pin. I have been waiting for that for years. My first car was a Studebaker (no I am not that old...the car was older than me) and I loved my Studebaker because of the simple, functional design. I feel like I have finally bought another Studebaker. You can't beat the combination of price and utility (and I suspect, but we don't know yet because it is a new model...reliability). Driver fatigue is very low in this car due to comfort. The speedometer is oddly off to the left of the dashboard (not centered) and I don't think the trip computer allows you to show a digital speed which would be handy. What you see in front of you is the date and some other trip info. I think this is funny because the date doesn't change--all day long. But maybe if you're using this as a work van and have to sit in that front seat and do paperwork, you'll appreciate knowing where to find the date? I had wanted to buy a car with automatic climate control, but this car did not have that option. I must say I really don't spend much time fiddling with the temperature controls in this truck anyway. There is an unfortunate blind spot where the panels are in the back/sides that prevents you from seeing, in parking lots, if someone is approaching the back of your car from the side. But a backup camera, and audible object detection system help with that. So my complaints are way fewer than the things that I love about the car. I get compliments often about its looks and potential versatility. My old parents find it easy to get in and out of both the front and back seats, it has a low step-in height than most trucks and a higher seat height than most cars. I consider it a FWD SUV, for on-road adventure; a mini, dry camper; a daily driver; and a cargo hauler.
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- Wagon SLT Passenger MinivanMSRP: $14,77495 mi away
- Wagon SLT Passenger MinivanMSRP: $11,900206 mi away
- Tradesman Cargo Cargo MinivanMSRP: $9,991209 mi away
Own it for 40 days more than 20 in service departm
First out of dealership steering wheel shakes and not aligned with the front wheels .Sliding door on the passenger side unlatched while driving 3 times .More then 4 attempts to solve the shaking steering wheel issue by the service department didn't helped .Ram Customer Care case manager unreachable .Left massages for 7 days include true costumer care services and didn't hear back .My first and defiantly last Chrysler/Fiat creation .Great design for small business/family car , very poor mechanical quality.
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Good value, lots of room.
I was looking for a rig that could haul gear and furniture and double as a recreation vehicle for bike, kayak, camping, etc. with decent gas mpg and fwd. In a word versatility that was fun to drive. I found the Promaster city wagon after the local Ford dealer wasn't even carrying the passenger Ford Transit and the salesman looked at me like I had something growing out of my head. This was the only Promaster City Wagon on the lot so I guess the versatile Eurovan has yet to catch on. I hate the lack of versatility/space in minivans and crossovers b/c of seating and finish. I recently bought this for clearing out an estate and for long trips. It's been a smooth ride so far. There is plenty of head room and room to bed down for the night or long haul. Back seats can be removed to make more room or tumble forward. Ideal for one or two people on a long haul. Lots of cargo space for moving gear and head space and shelf rack above windshield. Cruise control is a must but not standard. The cargo base is a tin can with 2 seats. The city wagon finishes the back with some plastic and fabric/sound dampening. You pretty much pay for anything extra. Decent fit and finish. Be forewarned: here in VT and with insurers it is deemed a truck/commercial vehicle b/c it has a truck base? so costs @$100 more to insure for a year. I am hoping after the break in period to get better mpg. Right now @23 hwy? 4 speaker Stereo is a little tinny but it is nice to take calls and play tunes via bluetooth, a new trick for this old dog, and I like the backup camera. City wagon was in short supply so no break from the msrp. Hard to get the features I wanted, pretty much had to take what is on the lot. Which was an ok set of features, camera, stereo, blutooth, cruise. I was unable to procure the rear defrost and wiper package. Rain driving means using the side mirrors which fold in btw, for parking. So far, so good. Lots of compliments and head turns around town. Good sight lines, though somewhat exposed, like you are driving around in an fish bowl. Roof rack is extra. Seat is comfortable for a big guy like me. Some have said the drive position is weird, but I don't mind it 33" arms, 30" inseam legs. I checked out the videos on line about it first and was happy to see it can haul a modest small size trailer too.
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Renting to see if worth it
I've rented this van 3 times now and until this current time, I noticed some comfort features lacking. First off, I'm a repair guy, own a Avalanche truck, can pack all my tools and pull a trailer no problem, MPG is my problem. So, first time I rented one was December of 2015, right after they came out. I also have a catering company and my truck was in the shop. It handled my equipment well and I was pleased. Second time, I had to pack my daughter for college and drive about 500 miles, I got about 27mpg, and that was mostly freeway. This last time, I noticed things that I hadn't before; lack of 2 arm rest. Seems like that should be common place, especially for a cargo van. The ability to rest your arms on the door arm rest area, it's just a bit too far away, your forearm is on it but your elbow is off, and if you shift towards the door, your "rear" is riding on the high part of the seat. The gear shifter positioning doesn't allow for your phone to be stored close by. Yes there's a flat area on the dashboard but a middle consule area would be great. The two cup holders between the front seats, the one in the rear is really a pain for either driver or passenger, not convenient. You definitely have to get a suction cup phone holder if using your phone for GPS, no place to see it otherwise. Overhead storage bin is great, I'm able to put my "classic construction clipboard ", wallet, bag of chips, etc up there no problem. Side doors open easily, rear doors are great. If you're packing / moving, which I did for my daughter, I suggest similar size boxes, that way everything fits nice and tight. Setting the tripometer is kinda a pain until you get use to it, it's on the wiper or blinker handle at the end, so you have to push it in and cycle to your option. The lumbar/ recline knob is really a pain in the.. .Seriously, you have to wrap your left hand down and around while rotating the knob. It is a bit loud when not loaded. I've only rented the cargo version, no second row seats. 12vdc plug in cargo area nice feature. Oh, the 2 plugs in the front are not "live" unless key is on, so you can't charge phones/ tablets/ ,etc unless van is on, kinda bummer. Standard rims and tires are weak. I've been on the search for a van like this for the past year, but unless the Tradesman SLT have more comfort features, I'm not completely sold. I do like the towing feature, which the Chevy and Nissan are not compatible but the Transit is. I'm on the road all day with a co worker, so these minor details are actually major for me.
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