Used 2018 Ram ProMaster Cargo Van Consumer Reviews
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JUNK WARNING DO NOT BUY
Tjf, 07/27/2018
updated 02/04/2021
2018 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
130 of 131 people found this review helpful
Just like all the other reviews, after 115000 needs new tranny, also entire top half of engine needed to be replaced. This is a legal lemon. I've replaced more headlights on this truck than all other trucks I've owned combined. Struts have been replaced twice the cargo doors never worked correctly need a new radiator for the second time. Please save yourself the money and aggravation do not buy. This is by far the worse vehicle I've ever owned including the used trucks
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560 miles from new and left rear brake locked up.
Jamie, 11/07/2018
2018 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
105 of 106 people found this review helpful
Do not buy. Traded my Ford for a lemon. I have had van 8 days. The day I left dealer to have motor shake and tires that are square. I drove van 45 mile home and tires got better and engine shake stopped after a couple of miles. I shook it off to bad gas. Well today driving down interstate 10 miles from home it starts to smell like something burning. Guess what left rear brake is stuck and smoking. I was in fast lane and trying to move right. But now we motor starts to miss and power loss. Well after stopping to figure out what the hells going on and waiting an hour to cool off. It made it home. Called dealer to find they couldn't get it in till the next day. So here I sit. Story to continue. Lemon law will be on menu.☹
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2018 Ram ProMaster Cargo Van for sale near you
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Worse van ever.
David Khat, 07/11/2018
2018 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
254 of 259 people found this review helpful
This announcement is in regards to the 2018 Dodge ProMaster Ram. We are an experienced and established logistic company with a fleet of 160 cargo vans contracted with several companies. In the past, we have used several cargo brands such as Ford, Chevy, and Nissan. Recently, our leasing agent has switched us to the 2018 Dodge ProMaster Ram. Immediately from the first month of service, we have encountered countless problems that we have never experience before when using other make and models. The two main issues are mechanical and vehicle structure within less than 700 miles. The mechanical issues we have dealt with are the following, Serpentine belt, controls several important part of the vehicle such as AC, alternator, and power steering. The serpentine belt comes off which is not normal, and we are unable to prevent this issues. Transmission, the vehicle does not shift properly or not at all and the gears disconnect leading to rolling of the van which has lead to an accident in our fleet which has totaled another vehicle. The shifter in the vans are loose and/or becoming loose. Within the first 3000 miles, the front tires bald without reason which is abnormal as well. The structure issue is the door handle hinges. The door handle hinges mounted to the frame are weak and snap out regularly making it unable to open and the hinges actually break off the van. In January and February 2018, we made a formal complaint to Dodge through out leasing company. We had two visits from two different Dodge personnel and discussed the issues state above. During the visits, the Dodge personnel admitted to being aware of the hinge issues. Dodge personnel offered to only assist us to the mechanical issues, transmission and serpentine belt. However, they have not fixed the vehicles thoroughly, and are continuously being serviced. Within Dodge service, we are not reimbursement or given an incentive for the down time these vehicles are being serviced. The front tires and structural issues are still being overlooked. This announcement is to bring attention to all consumers to not invest in 2018 Dodge ProMaster Ram. Your money and safety are at risk. .....
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7 promasters, always broken
Adam, 08/05/2018
2018 Ram ProMaster Cargo Van 3500 High Roof 3dr Ext Van (3.6L 6cyl 6A)
123 of 126 people found this review helpful
We own a tour company and switched our fleet to these vans because the design is easy for clients to get in and out of. Boy, did we make a mistake. Out of 7 vans we have lights going out weekly, rain coming in from leaking roofs that we had in the shops over and over again. Out of 7 vans- 3 had transmission replacements in under 70,000 miles and 3 more had lifters clicking at under 80,000 miles. We replace lights weekly and now we’re having airbag sensors going off. We honestly have had to rent vehicles all summer to replace these pieces of junk and if you buy one have a good tow/rescue plan because you’ll need it. Junk, junk, junk. We will be switching to a chevrolet custom up fitted van and it may not be as friendly for customers but at least it won’t be sitting in the shop for 2 weeks of every month.
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Buyer beware!!!
Christopher Petersen, 01/14/2019
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
74 of 76 people found this review helpful
I ordered my Promasyer 2500 159 with extended back. Waited 8 1/2 months for delivery. I have had 17 days and it already broke down.. less than 400 miles..
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Solid and versatile
Bob the Musicguy, 02/21/2020
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
14 of 14 people found this review helpful
I’ve been driving this van for almost two years now as a service rep in the music industry. Routinely, I do about 35,000 miles a year and currently have 53,000 miles on the van. For the capacity (2500 extended high roof), the MPG has been outstanding at 18.3mpg average over the 53,000 miles. I’ve not had any mechanical issues except for one: They shop that put in the aftermarket trailer brake controller put a screw through a wire. It didn’t cause issues at first, but after several thousand miles it caused an intermittent short that left me dead on the road. I can’t directly blame RAM for that fault but I will say that it is foolish that RAM makes a van with this towing capacity but doesn’t offer a factory trailer brake option. With the addition of a lumbar support cushion, I find the van to be very comfortable. Yes, it rides like a cargo van, but it’s actually not as rough as most 2500 pickups I’ve driven. The heater and A/C keep up just barely when your driving on a day in the extremes. Where I’m at that means anywhere from 0 to 100 degrees. As a driver, my only real complaint is that the passenger A pillar is a HUGE blind spot at intersections. This has caused a few close calls. I have towed a 7x14 enclosed double axle trailer weighing about 5,000lbs when loaded and the van does just fine with it. Due to the van blocking the wind, I still get a remarkable 13.5mpg towing this trailer at 70mph on a calm day. I’ve towed it maybe 3000 miles and not had any issues. Just remember that you’re towing a trailer in a big van: you won’t do jackrabbit starts. All in all, I’m very pleased with this van for the work that I do. I see a lot of negative reviews here on them and the negative reviews far outweigh the positive ones. I’m not sure if this is because these are prone to issues or whether it’s because people are more likely to comment if their experience is negative. My experience has been almost 100% positive so I think it is probably the latter.
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Can we do a Class - Action Here?
Gary P, 12/04/2019
2018 Ram ProMaster Cargo Van 3500 High Roof 3dr Van (3.6L 6cyl 6A)
11 of 11 people found this review helpful
2014 2500, 2016 2500, 2017 2500 & 2018 3500 Dodge ProMaster. I have had 4. The one I have now is a 2018 with 46,000 miles. The lifters, cams, transmission flex plate and torque converter was replaced. It took 4 weeks to repair. Had it out of shop a week and transmission issues with hard clunky shifting now going on. It didn't have a transmission issue when I took it into the shop???? I have spoke to 3 dealerships. They blame Dodge and Dodge blames the dealerships for these extensive amounts of time they are required to be in the shop. I have spoken to countless other owners and simply put - if you need these vehicles to be on the road earning revenue, you simply can not afford to have these in your fleet. I wrecked one and it was out 6 months at a Dodge dealer for repair. ANY repair, you have to leave the vehicle 3 days to 2 months. All but one had Lifters, Cams & Flex Plate Issues
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The van from hell!
Bair Fr8, 07/25/2019
2018 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
16 of 17 people found this review helpful
Always at dealership! Replaced the cams 5 times, two radiators, control arms, Tie rods, sliding door, and now getting ready to go back in for front axle boot leak. Non stop headlight replacements and a dummy light that never goes off. I will never ever buy a Ram/ Dodge vehicle again. Needs to be a class action lawsuit against Ram for us buyers. I don’t feel safe driving it!!!!
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how could dodge screw up a van this badly?
mw, 05/26/2019
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
14 of 15 people found this review helpful
simple, they bought a fiat and rebadged it. engine top end covered under warranty. transmission replaced under warranty. head lights keep blowing out. serpentine belt comes off. the lit goes on. absolute pos.
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Absolute trash
Fad, 01/08/2021
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
6 of 6 people found this review helpful
Bought brand new. Currently 25,000. Just out of 3 year 60k warranty. Chrysler won't cover anything. Will never buy one of their products again. Period.
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Worst vehicle purchase in 53 years
O'Dell Bowling Service, 09/01/2020
updated 09/06/2022
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
5 of 5 people found this review helpful
Nexen tires have very little traction, spin and slip on 5% grade with wet pavement. Passenger compartment unconfortable . 3300 miles transmission failed, took 14 days to get a replacement.8/21/19 , AT 63771 miles ,check engine warning , miss firing ,serious lose of power, 3771 miles out of warranty, 7/31/20, (no problem found swapped components ) $420. 8/17/20 64459 miles same problem, replaced # 1cylinder power module $343. 8/21/20 65660 miles problem is back (has bad injector wiring harness) repair estimate $785.like hell BUYER BEWARE!!!!!!!!
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After 40,000 miles
Yani, 10/12/2018
updated 10/14/2020
2018 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
11 of 13 people found this review helpful
It's been 24 months living with the promaster and all is good, mileage has suffered as a result of Minnesota winter, about 15-16MPG with mornings warm up. Other wise all is good, riding in a tin box full of tools is not a joy, so I hung two moving blankets between the cargo area and the front which quieted things down a lot, also helps with AC and heat. Love all the room! I’ve had two issues one was a factory recall which was no problem and I had a leaky radiator which was replaced under warranty all good. I’m now shopping for a new set a tires and plan to use the van another year or two before I trade it in. I am a Landlord and I do a lot of my own repairs and turnovers, so one day I may be mowing grass, the next day I may be fixing a sink, or remodeling an apartment and hauling building materials. The van has great cargo room, I can drive my 46" riding mower right into the back, or wheel in a new fridge and not have to lay it on it's side. I have installed Dewalt toughsystem racks that hold all my tools, and fold away when I need the extra cargo room. On the highway I average 22 MPG, combined city highway I average 17.5. The van is easy to drive, great visibility, plenty of power to get onto the highway, great bluetooth feature, good by commercial radio. The radio turns on with out the key which is nice, the dual locking system is harder to get use to, one button to lock, but one button for cargo area and another for cab access. Great van, ride is a little rough, but it's a cargo van, not a limo.
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Warning transmission switch!!!
Leonardo Acosta, 01/04/2019
updated 07/05/2019
2018 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/118" WB (3.6L 6cyl 6A)
14 of 20 people found this review helpful
For accident I touch the transmission switch when back to reverse i almost broke the transmission. Transmission switch have not security to put reverse.
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Great work van.
Me, 05/08/2021
updated 11/10/2021
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
1 of 3 people found this review helpful
I bought my 2018 Promaster brand new. I have only had issues with the sliding door catch mechanisms, which is an expensive fix. The warranty covered it for both sliding doors a little over a year into me having it, then they both went bad again, but I had to fork out the expensive repair bill for it that time. Almost $500 for a latch catch. Other than that I do regular maintenance on it from the dealership I bought it from (oil & transmission filter change) and it has been very reliable on that part. Runs great and never left me along the side of the road. I bought it in 2018 and it has almost 65k miles on it now.
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I loved this van!!
Lori, 10/18/2022
2018 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
0 of 1 people found this review helpful
I am a pool technician with a service area that's over 9,000 square miles. Put approx 35,000 miles a year on it. Yes, it ate headlights, until I invested in some good ones. Had a misfire condition at about 80,000 miles. Rear door handle crapped out at 116,000 miles, but could still open door from inside. Other than that, no problems whatsoever.
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