I see a lot of very complimentary reviews on this truck. But I've owned mine for over 4 years now and my experience has been and continues to be that, although the truck performs very well and still turns heads--including mine--with it's looks, there's been a litany of reliability problems that have changed my word-of-mouth recommendation from glowing to questioning and now I just tell people that it's been unreliable. Let's review, shall we: rattle in the front door (can't find it, and I've taken that whole door apart), doormat light under the driver's side mirror flickers, vanity mirror lights not working (these last 2 are non-fused circuits, which means it's likely the general electronic module--read expensive), very annoying buzz in the stereo (try getting this troubleshot--impossible), dropped a lifter and the camshaft got chewed up (fixed under warranty, but still an internal engine failure at 58,000 miles), and now the power steering pump is going out. What's next? I had a Ford F150 for over ten years and didn't have a fraction of these problems. Plus the 16 spark plugs need to be replaced every 30,000 miles. ~$250 a service) I really thought I'd keep this truck for 10 years or more. But now I'm thinking "pay it off and sell it". Update: back seat rattles if no one is sitting in it and a new rattle in the center console. Second Update: TPS Sensors have become a recurring problem. Can't seem to go more than a couple months without and then another one drops out.
I bought this truck and until now, I had been happy with my purchase. The left rear fender well is showing signs of rust bubbling through the paint. This sort of failure takes months to show itself. My truck ran out of rust-through warranty March of '15. This rust was discovered in December of '15 - a bubble the size of a pencil eraser. It had to have been in play back when I was still under warranty. I maintained this truck to a crazy level of detail. Washed and detailed no less than twice monthly. Still looks new. Except for the bubble on the fender.Called Chrysler, took to their local dealer for photos by the body shop, all their geniuses in Michigan looked at it and said no help with the repair. Hiding behind the warranty without any effort to retain goodwill with a 2-time Chrysler/Ram customer. Their caustic response has lit my fuse. No more Mopars for me, and I WILL dissuade anyone I can from buying Mopar. I am done with these losers. I'm sure Toyota will like my business.
After 3 years of owning this truck and putting 44k miles on it, I thought I share a few thoughts. First of all, this remains a very good truck overall and I'm still happy with it. That said, I'm eyeing a new 2014 or 15 Longhorn and considering a trade. This is primarily due to the new 8 gear transmission. The 2011 had only the 5 gear, and there is a huge performance difference between them (which I realized after a test drive of a 2014 model recently). There are also a number of other nice new features in the newer models....
RamBox and spray-in bed liner.
Powerful Hemi engine.
Interior design and finishes, including Longhorn seats and leather.
Roomy interior, including back seat area.
Overall look of the truck.
Rear floor board storage.
The only gripes that I have with this vehicle are:
1. There is a really annoying rattle that developed about 1.5 years ago inside the dash, just left of the steering wheel. I have no idea what it is and 2 visits to the dealership to fix it have resulted in no proper fix. It drives me batty.
2. The fuel economy isn't stellar, and I am a pretty tame driver. I don't accelerate like crazy and I don't usually drive fast. I average 15 or so in city, and 17 or so if on interstate for a while.
3. Road noise has increased over time. Part of this may be due to the wear on my tires (but I rotate them on schedule)??
4. Radio system has malfunctioned a few times, requiring software updates