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Used 2012 Porsche Cayenne SUV Consumer Reviews

4.4 out of 5 stars
15 reviews

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3.75 out of 5 stars

Great automobile, lousy customer support

pablo3031, 12/28/2012
2012 Porsche Cayenne Turbo 4dr SUV 4WD (4.8L 8cyl Turbo 8A)
11 of 16 people found this review helpful

I purchased a new 2012 Cayenne turbo, wonderful piece of machinery. Design, looks, ride and engine all great. Brakes have been an issue, 4 visits to dealer resulted in new rotors and pads at roughly 15,000 miles due to unbearable squeaking noise, still persists. Dealer has confirmed, Porsche rep confirmed and has said that thats the way it is. I have been waiting for a call back from dealer for 4 weeks now, nothing. For a purchase of $130K I expect more from a customer service standpoint.

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5 out of 5 stars

It’s time to get one right now.

Edwin2Van, 11/19/2024
2012 Porsche Cayenne Tiptronic 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful

It’s not easy to find a well maintained cayenne but, when you see, just take it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3.75 out of 5 stars

85K and no voice control on phone

murrayr, 10/25/2011
2012 Porsche Cayenne S 4dr SUV 4WD (4.8L 8cyl 8A)
49 of 97 people found this review helpful

I just bought this 2012 for my wife. The car is fine and drives well (for an SUV). I bought what I thought was a loaded car, only to find that there is no voice control for the phone. You have to look at the dash, scroll through the phone list and select a name. We live in a hands free state!!! Checked Porsche's website and found voice control is a 450.00 extra. Really, in an 85k car?? Just want to warn any of you thinking of a purchase, be aware, this is not a petty feature and should be standard on all cars.

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1 out of 5 stars

A rip-off from start to finish

Christian G, 05/12/2019
2012 Porsche Cayenne S 4dr SUV 4WD (4.8L 8cyl 8A)
22 of 46 people found this review helpful

I bought a 2012 Cayenne S and only had problems with that car. Never again Porsche! All of those problems can be traced back to bad manufacturing and are NOT driver related. AC broke down twice. The gear box broke twice. The entire headliner came down due to bad glue. The cooling system had a leak, the window lifters failed, the control knobs turn gooey like marshmallows, etc. BAD MANUFACTURING all around. I own other cars, and none of them have this litany of problems. Porsche repairs are generally way over-priced, e.g. a simple battery exchange costs around $ 900, because they designed it in a way such that only Porsche can do it, and - yes you guessed right - Porsche abuses the monopoly by over-charging for simple things. If you buy a Porsche, you are signing up to getting ripped off and cheated out of your money. Porsche is owned by Volkswagen, which is the worst liar and cheater in the car business. Volkswagen committed the insolent and massive diesel emissions scandal. The attitude of cheating and lying permeates from the mother company down to the Porsche subsidiary. Do yourself a favor and don't buy from such weasels.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Awesome car

Al, 08/26/2018
2012 Porsche Cayenne Turbo 4dr SUV 4WD (4.8L 8cyl Turbo 8A)
4 of 7 people found this review helpful

Sports car masquerading as a SUB

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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