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Used 2021 Nissan Murano Consumer Reviews

4.4 out of 5 stars
66 reviews

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We have a limited number of reviews for the 2021 Murano, so we've included reviews for other years of the Murano since its last redesign.

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Pros
Cons
5 out of 5 stars

One of the last comfy cruisers on the market

Toradora, 05/24/2021
2020 Nissan Murano SL 4dr SUV (3.5L 6cyl CVT)
49 of 50 people found this review helpful

Going to go in order of strengths, top to bottom: The seats are sublime, and some of the best across cars, period. Better bolstering than my turned-in non-sport-seat Alfa Romeo Giulia, and are as plush and comfy as a la-z-boy. Very strong lower-lumbar support and adjustment, but I do wish it had adjustable upper-lumbar as well. The magic seat design/foam carries to the rear as well, which are heated even at the SL level. Cupholders are in the rear seat pull-down, not up front attached to the console, sadly. Suspension tuning is FANTASTIC, although you'll feel the road imperfections a bit with the 20s. They barely enter your consciousness if you have the 18in wheels. Other than some mild engine roughness in certain acceleration scenarios, the noise/vibration/harshness of this thing is, I think, the best in this segment, even across luxury marques. It has more than adequate power, and frankly the CVT is better un-rushed. When you try to really get on it, it will "fake shift," and it just never feels quite right. If you drive it in a safe and prudent fashion it's smooth, uninterrupted power all the way to where you want it. I haven't had any visibility issues, however I'm 5'11. The BOSE system is not the best in clarity, but it will reproduce faithfully when cranked, and I couldn't get it to distort at higher levels. Looks are take-it-or-leave-it, but I like the sci-fi organic aesthetic. Paint quality seems decent, but it's early days. Lighting is above-average, and the auto-highbeam works well. The SL trimline is a huge value. Summary: if you need something to just absolutely eat miles, esp. on longer jaunts, you want this car. There hasn't been a long 5+ hour trip that's fatigued me yet, and I'm not a young guy.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Solid Choice

Murano Fan Club, 02/13/2020
2020 Nissan Murano Platinum 4dr SUV (3.5L 6cyl CVT)
83 of 86 people found this review helpful

We're very happy to be leasing the 2020 Nissan Murano Platinum. There is little difference in monthly leasing costs across the Murano range, from S to SL to SV to Platinum, even though the "out the door" prices to purchase them differ greatly. We ended up with a Platinum Murano full of attractive features for about $30/month more than the stripped down SL or SV that was thought to be our "low cost" alternative. Key features for us: large cargo area, comfortable ride, convenient electronics, easy to master safety features (sonar, cameras, lane and speed controls); we're not looking for towing capacity, great acceleration or "sports car handling" in our SUV. For us, the new Murano is a significant upgrade over our previous leased vehicle (Infiniti QX50) for slightly less money per month.

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5 out of 5 stars

Excellent SUV.

Charles, 08/11/2020
updated 08/19/2021
2020 Nissan Murano SL 4dr SUV (3.5L 6cyl CVT)
63 of 65 people found this review helpful

Very pleased with the styling and looks. Rear view side mirrors offer good rear and side visibility. Electronic package intuitive and easy to use. Good acceleration in traffic. Good safety features with lane detections and warning as well as automatic deaccelerations in auto mode. It is a relatively large vehicle that requires paying attention to maneuvering with the curvature of the roads although like the handling features. This is luxury SUV well worth the pricing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

EXTREMELY HIGH QUALITY

Doug, 11/18/2021
2020 Nissan Murano Platinum 4dr SUV AWD (3.5L 6cyl CVT)
31 of 32 people found this review helpful

2020 Murano Platinum LTD Edition in gorgeous Pearl White. . It's my third Murano and I've never had an issue.(That says a lot) Every time I test drive something else thinking it's time to trade , I get back in my Murano for the drive home and it hits me " Why would I trade ? This is a far better vehicle than what I just test drove. It happens every time. It is much quieter in the cabin than in : Audi Q5, Q3, Highlander, Rav 4, Pilot, CRV , Telluride or Palisade , Any BMW I've ever driven Ford Edge or Expedition, GMC SUV's, etc It is probably the most reliable vehicle you can buy right now. They are virtually trouble free. Runs 900- 980 km per tank of gas (on Regular gas) . With V6 passing power . Oil changes are around $80 Canadian , Not $300 + like Audi or BMW Most Comfortable seats on the Planet No turbo's to cost you money Infotainment screen is elegantly integrated into the dash and not stuck on top like some giant drive in Movie Theatre Screen ..LoL, like most have gone with. God I hate those . Bose stereo is masterful Soft Ride on the bumps , Tracks straight and true on a Highway with no wandering, and corners nicely with 20'' Rims And I find that Most Nissan dealerships I have gone to always seem to provide top notch friendly service . I can't say the same for Honda , Lexus or Toyota anymore , My guess is, that Nissan is on the rise now while those other three are on their way down Honda hasn't made good vehicles since 1990 (My 1990 Prelude rocked) But that 1.5 Turbo that Honda has put in everything since 2016 is the worst motor ever engineered. Honda had a fantastic car in the Accord Coupe V6 and what do they do ?They quit making it. Toyota was doing fairly well until 2014 and has fallen off a cliff since in quality . Their Tech truly sucks forcing you to subscribe to their Apps just to have a map on your screen or to remotely Start your car. ??? Lexus : Well I wouldn't know , because at 6'2 and 240 lbs , Lexus does not now nor have they ever, made a vehicle that I could fit in well enough to drive , NOT One !!! Only things I'd improve on the Murano: 1- I'd make the steering a little sharper 2- Braking extremely hard under emergency situations needs to be drastically improved 3- Although this CVT does work extremely well and probably is the big reason for the fantastic fuel efficiency, I'd still love to see a dual clutch transmission like the Audi Q5 has. I see the new Pathfinder is no longer using a CVT , so I hope the new Murano will go the same route . Love My Murano's

Safety
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Interior
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Comfort
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Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

EXCELLET ON EVERYTHING

John Curwin, 05/30/2021
updated 12/30/2024
2020 Nissan Murano Platinum 4dr SUV AWD (3.5L 6cyl CVT)
18 of 18 people found this review helpful

Best vehicle i have ever owned, quiet, smooth drive, very roomy, ive owned many other brands and none even came close. UPDATE: Best Vehicle I have ever owned period UPDATE2: I purchased it new in 2020, never had an issue, and it runs like the first day i purchased it five years later.

Safety
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Technology
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Performance
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Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
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Value
5 out of 5 stars
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