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2020 Mitsubishi Eclipse Cross Review
Price Range: $18,900 - $22,997
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Below Average
7.1
out of 10
edmunds TESTED
The 2020 Eclipse Cross is a bold step in the right direction for Mitsubishi. The spacious cabin and peppy engine are obvious advantages. Class-leading warranties and excellent roadside assistance make the Eclipse Cross even more tempting. If it weren't for the terrible suspension tuning, this Mitsu would be a real contender.
2020 Mitsubishi Eclipse Cross Review
by the Edmunds Experts
What's new
- All-wheel drive no longer standard for most trim levels
- SE trim includes additional advanced safety features
- Part of the first Eclipse Cross generation introduced for 2018
Cost to DriveCost to drive estimates for the 2020 Mitsubishi Eclipse Cross ES 4dr SUV (1.5L 4cyl Turbo CVT) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $2.86 per gallon for regular unleaded in New Hampshire.
Monthly estimates based on costs in New Hampshire
$131/mo for Eclipse Cross ES
Eclipse Cross ES
vs
$159/mo
Avg. Compact SUV
See Edmunds pricing data
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Mitsubishi Eclipse Cross Reviews
Owner Reviews
5(44%)
4(23%)
3(14%)
2(16%)
1(3%)
Most Helpful Owner Reviews
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Good all around cuv
4 out of 5 starsEC in PA, 12/21/2019
2019 Mitsubishi Eclipse Cross ES 4dr SUV AWD (1.5L 4cyl Turbo CVT)
First of all, this review is for the ES model. It has some very important differences from all the other models. It's the basic model with a manual hand brake and 16" wheels. All other models have the electric emergency brake and 18" wheels. This is important to remember because all of the "expert" reviews I have watched or read always test the more expensive models. Having 18" rims with … tires that equal rubber bands negatively effects ride quality and all off-road capability.
If you're going to use this little crossover for anything other than maintained gravel roads or just getting to work in deep snow, you should most likely get the ES. My Eclipse Cross with 215/75/16 Yokohama Geolandar A/T tires have enough sidewall to actually conform to rough terrain and soften out the bumps.
Being a devoted Subaru fanboy, I really had my doubts about the AWD in this Mitsubishi. But I am truly impressed with it's capability. My wife and I have taken this thing where, in all honesty, we should have had a true 4WD with a rear locker. Even up on 3 wheels it still keeps going. Remember, I have all terrain tires that I can air down for more traction. An Eclipse Cross with 18" wheels and all weather radials would never dream of following us.
You CANNOT get an Eclipse Cross with the electric E-brake and put anything smaller than 17" wheels on it! Smaller diameter wheels won't clear the E-brake mechanism.
Fuel mileage: Highway mileage is not all that impressive. In Eco mode, barely touching the accelerator, I can squeeze 29.8 mpg out of it. What's nice though is back rough roads and trails where were always in a low gear ratio I still get over 26.
I find the motor to be zippy and the power more than enough. It's very comparable to our 07 2.5 Automatic Impreza. You won't blow anybody's mind with speed, but it will pass the people in the slow lane safely, even up hill
So, why only 4 stars? It's because of the cvt transmission. It's the same brand used in Nissan and other cars. They're definitely not known for longevity. That being said, for some reason Mitsubishi hasn't had the problems with them others have. There are many Outlanders out there approaching 200k on an original cvt which is the same one used in the Eclipse Cross. Fingers crossed! Hopefully this transmission won't turn out to be a pile of crap.
I would definitely recommend this car to someone who understands what is is. It's NOT a sports car, a rock crawler, or something you want to tow with. If you want something with unique styling, more power than other compact cuvs that you can take camping and have some fun doing some mild off-roading (better known as soft roading) then get one. Just keep in mind what I mentioned about what makes the ES model unique.
Mitsubishi is back!
4 out of 5 starsBrian, 09/01/2018
2018 Mitsubishi Eclipse Cross LE 4dr SUV AWD (1.5L 4cyl Turbo CVT)
I just bought this SUV in the beginning of July so I had it for about 2 months now. The first thing your gonna notice is how sexy this thing looks depending on the color you get. I have the metallic gray and is shines just like the diamond red. The vehicle has nice black accents and black 18” alloy wheels. It also has tinted privacy glass on the back passenger windows. The performance is … really good and the engine is pretty powerful together with the CVT transmission.
The interior looks very nice and the seats are comfortable enough for longer trips. The back passenger seats recline and can be adjusted just right for child seats. They also fold down to the point you can put boxes and other wide items through the back and sides. All doors open wide and you get a lot of standard safety features that other expensive SUVs don’t. Apple car play and Android Auto is nice including a trackpad for navigating the 7” display up front.
My only complaints is the way the vehicle turns sharp corners which has a little more lean then what I’m used to. Maybe it’s just me coming from a Lancer, but I would take it easy on the turns. The back window is split which gets in the way when you look through the rear view mirror, but you do get a backup camera so thank Mitsubishi for that! I would have liked some buttons for navigating the touchscreen but I guess that’s where these companies are going. I got used to it but I don’t know how old school people will react to it. There are 2 more trims levels above the LE but I feel for the price that I paid, I should have gotten heated seats and a sunroof. Other than that it’s very sporty, roomy, and good on gas so I feel like a made a good decision overall. I will do another updated review in the coming months if anything changes. If you want to see a video check out my YouTube channel at Gillis da kid.
Great little SUV for the money
5 out of 5 starsBrandon, 12/25/2020
2020 Mitsubishi Eclipse Cross LE 4dr SUV AWD (1.5L 4cyl Turbo CVT)
A YEAR AFTER OWNERSHIP UPDATE: I still love my Eclipse Cross LE so very much. I'm still finding new, exciting things out about this vehicle. Lately, I've been really seeing what it's AWD system can do in gravel setting, and testing out the ECO mode to see how good of gas mileage I can get...while the MPG on sticker is 25/26, just today, while in Gravel, ECO mode I got 34 mpg! Not bad at … all! I'm still having a blast with my Eclipse Cross and still think the value holds up.
ORIGINAL REVIEW:
The single most important thing I have to say: ignore the "pro" reviews, read the owner reviews and GO DRIVE ONE.
I bought my 2020 Eclipse Cross LE AWD this July, but I had been researching my next car purchase for about two years. I had a budget in mind, and coming off several New England winters in a Nissan Versa, all wheel drive/four wheel drive was a must. I began looking into the crossover market and came up with a top three to go drive, look into and make a decision based on.
Let the record show: if I had just based my decision with the pro reviews, I would have never purchased this great little ride. I couldn't be happier with my decision to go against the grain, and purchase my first brand new vehicle with Mitsubishi.
There really isn't much I don't love about my EC. I agree with the previous reviewer in that this is a great entry level step into the crossover/SUV market, coming off a smaller car and into something larger. Everything about the driving experience is easy to navigate, handling both winding stretches of highway and tight city streets with ease. It was a very easy transition for me to move from the cramped Versa and into the Eclipse Cross, but it certainly feels like a tremendous step up, in terms of speed, looks and size.
I find it comfortable for me and my family, and it really does stand up to any task I put it to, whether it's commuting to work or family trips or carting around the groceries. I also plan to have the tow package installed to carry my band gear from gig to gig. While the tow capacity is only 1500 lbs, that will be perfect to get me and my band from one show to the next with all of our gear.
Last, my favorite thing about this ride: the quality to cost ratio. It is my belief that the bad reputation of the manufacturer that translates into great savings to the buyer. A frequent complaint in reviews I read is that the sticker price is too high in comparison to bigger, more well known brands. Maybe so, but this is a brand that is motivated to sell some vehicles and as such, they offer great discounts. I paid 5k off sticker for an exceptionally equipped SUV! With a decent down payment and good credit, I am paying less than 300 dollars a month for a GORGEOUS ride with tons of bells and whistles! Oh. And the best warranty in the business (tied with Hyundai and Kia, but they just recalled 600k vehicles for engine fires, so no thanks) at 5 years/60k bumper-to-bumper and 10 years/100k powertrain warranty to back it all up.
I fully recommend given the EC a shot. It is unfair to compare it to a sports car from twenty years ago, which I guess was Mitsubishi's biggest mistake in the marketing of this vehicle. It's not a sports car by any stretch of the imagination, but it is a good looking, affordable, versatile and dependable SUV. I've driven it through a foot of snow, I've driven it through bumper to bumper traffic. Either way, it does a good job every time.
Don't let the bad rep dissuade you if you're in the market for a crossover. There is a reason I choose this over Honda and Subaru. I implore you to go find out.
first time mitsubishi
4 out of 5 starsWilliam Scardanello, 03/19/2019
2018 Mitsubishi Eclipse Cross SE 4dr SUV AWD (1.5L 4cyl Turbo CVT)
Just took delivery of our Mitsu Eclipse Cross last evening & literally drove the balls off this car today . Overall looks are great ...ride comfort more than adequate . No issue with interior room or layout... just some of the touch sensitive display & pad bit of a learning curve as i am " old school ". Performance seemed more than adequate , seeing we took this unit on a … jaunt up & over the mountains where we live { south west p.a. } over to Maryland 's Deep Creek area & back . No issues pulling the mountainous terrain , just keep it in the torque curve. Turbo gives ya more umph when one needs it ! IDK, read reviews where the handling on this unit is sub par...i had no issues pushing this car through turns on the back roads under power while counter steering slightly . Braking felt really good , evem under hard application coming down grades . The CVT Trans is a bit of a learning curve .. seems like it's " hunting " at times . Little noisy at hi way speeds ....can hear engine noise .....nothing i can't live with . and the pricing we got from the dealer , couldn't pass this unit up . Take into account that i am a retired ASE Certified tech with 30+ years under my belt...so this is an old car guy reviewing this unit .
We have a limited number of reviews for the 2020 Mitsubishi Eclipse Cross, so we've included reviews for other years of the Eclipse Cross since its last redesign.
2020 Eclipse Cross Highlights
ES
| Base MSRP Excludes Destination Fee | $22,995 |
|---|---|
| Engine Type | Gas |
| Combined MPG | 27 MPG |
| Cost to Drive | $131/month |
| Seating | 5 seats |
| Cargo Capacity All Seats In Place | 22.6 cu.ft. |
front wheel drive | |
| Warranty | 5 years / 60,000 miles |
Safety
Our experts like the Eclipse Cross models:
- Forward Collision Mitigation
- Alerts the driver about an imminent collision and applies the brakes if necessary.
- Lane Departure Warning
- Monitors the car's position in a lane and warns the driver in the event of an unsignaled departure.
- Blind Spot Warning
- Warns the driver of approaching vehicles in adjacent lanes.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall5 / 5Driver4 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover18.5%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestNot Tested
- Small Overlap Front Passenger-Side TestNot Tested
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedPoor
- Roof Strength TestNot Tested
- Rear Crash Protection / Head RestraintNot Tested
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