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Used 2020 Mitsubishi Eclipse Cross Consumer Reviews

3.9 out of 5 stars
32 reviews
1...

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We have a limited number of reviews for the 2020 Eclipse Cross, so we've included reviews for other years of the Eclipse Cross since its last redesign.

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Pros
Cons
4 out of 5 stars

Good all around cuv

EC in PA, 12/21/2019
2019 Mitsubishi Eclipse Cross ES 4dr SUV AWD (1.5L 4cyl Turbo CVT)
47 of 47 people found this review helpful

First of all, this review is for the ES model. It has some very important differences from all the other models. It's the basic model with a manual hand brake and 16" wheels. All other models have the electric emergency brake and 18" wheels. This is important to remember because all of the "expert" reviews I have watched or read always test the more expensive models. Having 18" rims with tires that equal rubber bands negatively effects ride quality and all off-road capability. If you're going to use this little crossover for anything other than maintained gravel roads or just getting to work in deep snow, you should most likely get the ES. My Eclipse Cross with 215/75/16 Yokohama Geolandar A/T tires have enough sidewall to actually conform to rough terrain and soften out the bumps. Being a devoted Subaru fanboy, I really had my doubts about the AWD in this Mitsubishi. But I am truly impressed with it's capability. My wife and I have taken this thing where, in all honesty, we should have had a true 4WD with a rear locker. Even up on 3 wheels it still keeps going. Remember, I have all terrain tires that I can air down for more traction. An Eclipse Cross with 18" wheels and all weather radials would never dream of following us. You CANNOT get an Eclipse Cross with the electric E-brake and put anything smaller than 17" wheels on it! Smaller diameter wheels won't clear the E-brake mechanism. Fuel mileage: Highway mileage is not all that impressive. In Eco mode, barely touching the accelerator, I can squeeze 29.8 mpg out of it. What's nice though is back rough roads and trails where were always in a low gear ratio I still get over 26. I find the motor to be zippy and the power more than enough. It's very comparable to our 07 2.5 Automatic Impreza. You won't blow anybody's mind with speed, but it will pass the people in the slow lane safely, even up hill So, why only 4 stars? It's because of the cvt transmission. It's the same brand used in Nissan and other cars. They're definitely not known for longevity. That being said, for some reason Mitsubishi hasn't had the problems with them others have. There are many Outlanders out there approaching 200k on an original cvt which is the same one used in the Eclipse Cross. Fingers crossed! Hopefully this transmission won't turn out to be a pile of crap. I would definitely recommend this car to someone who understands what is is. It's NOT a sports car, a rock crawler, or something you want to tow with. If you want something with unique styling, more power than other compact cuvs that you can take camping and have some fun doing some mild off-roading (better known as soft roading) then get one. Just keep in mind what I mentioned about what makes the ES model unique.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Mitsubishi is back!

Brian, 09/01/2018
2018 Mitsubishi Eclipse Cross LE 4dr SUV AWD (1.5L 4cyl Turbo CVT)
34 of 35 people found this review helpful

I just bought this SUV in the beginning of July so I had it for about 2 months now. The first thing your gonna notice is how sexy this thing looks depending on the color you get. I have the metallic gray and is shines just like the diamond red. The vehicle has nice black accents and black 18” alloy wheels. It also has tinted privacy glass on the back passenger windows. The performance is really good and the engine is pretty powerful together with the CVT transmission. The interior looks very nice and the seats are comfortable enough for longer trips. The back passenger seats recline and can be adjusted just right for child seats. They also fold down to the point you can put boxes and other wide items through the back and sides. All doors open wide and you get a lot of standard safety features that other expensive SUVs don’t. Apple car play and Android Auto is nice including a trackpad for navigating the 7” display up front. My only complaints is the way the vehicle turns sharp corners which has a little more lean then what I’m used to. Maybe it’s just me coming from a Lancer, but I would take it easy on the turns. The back window is split which gets in the way when you look through the rear view mirror, but you do get a backup camera so thank Mitsubishi for that! I would have liked some buttons for navigating the touchscreen but I guess that’s where these companies are going. I got used to it but I don’t know how old school people will react to it. There are 2 more trims levels above the LE but I feel for the price that I paid, I should have gotten heated seats and a sunroof. Other than that it’s very sporty, roomy, and good on gas so I feel like a made a good decision overall. I will do another updated review in the coming months if anything changes. If you want to see a video check out my YouTube channel at Gillis da kid.

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5 out of 5 stars

Great little SUV for the money

Brandon, 12/25/2020
updated 07/06/2021
2020 Mitsubishi Eclipse Cross LE 4dr SUV AWD (1.5L 4cyl Turbo CVT)
45 of 47 people found this review helpful

A YEAR AFTER OWNERSHIP UPDATE: I still love my Eclipse Cross LE so very much. I'm still finding new, exciting things out about this vehicle. Lately, I've been really seeing what it's AWD system can do in gravel setting, and testing out the ECO mode to see how good of gas mileage I can get...while the MPG on sticker is 25/26, just today, while in Gravel, ECO mode I got 34 mpg! Not bad at all! I'm still having a blast with my Eclipse Cross and still think the value holds up. ORIGINAL REVIEW: The single most important thing I have to say: ignore the "pro" reviews, read the owner reviews and GO DRIVE ONE. I bought my 2020 Eclipse Cross LE AWD this July, but I had been researching my next car purchase for about two years. I had a budget in mind, and coming off several New England winters in a Nissan Versa, all wheel drive/four wheel drive was a must. I began looking into the crossover market and came up with a top three to go drive, look into and make a decision based on. Let the record show: if I had just based my decision with the pro reviews, I would have never purchased this great little ride. I couldn't be happier with my decision to go against the grain, and purchase my first brand new vehicle with Mitsubishi. There really isn't much I don't love about my EC. I agree with the previous reviewer in that this is a great entry level step into the crossover/SUV market, coming off a smaller car and into something larger. Everything about the driving experience is easy to navigate, handling both winding stretches of highway and tight city streets with ease. It was a very easy transition for me to move from the cramped Versa and into the Eclipse Cross, but it certainly feels like a tremendous step up, in terms of speed, looks and size. I find it comfortable for me and my family, and it really does stand up to any task I put it to, whether it's commuting to work or family trips or carting around the groceries. I also plan to have the tow package installed to carry my band gear from gig to gig. While the tow capacity is only 1500 lbs, that will be perfect to get me and my band from one show to the next with all of our gear. Last, my favorite thing about this ride: the quality to cost ratio. It is my belief that the bad reputation of the manufacturer that translates into great savings to the buyer. A frequent complaint in reviews I read is that the sticker price is too high in comparison to bigger, more well known brands. Maybe so, but this is a brand that is motivated to sell some vehicles and as such, they offer great discounts. I paid 5k off sticker for an exceptionally equipped SUV! With a decent down payment and good credit, I am paying less than 300 dollars a month for a GORGEOUS ride with tons of bells and whistles! Oh. And the best warranty in the business (tied with Hyundai and Kia, but they just recalled 600k vehicles for engine fires, so no thanks) at 5 years/60k bumper-to-bumper and 10 years/100k powertrain warranty to back it all up. I fully recommend given the EC a shot. It is unfair to compare it to a sports car from twenty years ago, which I guess was Mitsubishi's biggest mistake in the marketing of this vehicle. It's not a sports car by any stretch of the imagination, but it is a good looking, affordable, versatile and dependable SUV. I've driven it through a foot of snow, I've driven it through bumper to bumper traffic. Either way, it does a good job every time. Don't let the bad rep dissuade you if you're in the market for a crossover. There is a reason I choose this over Honda and Subaru. I implore you to go find out.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

first time mitsubishi

William Scardanello, 03/19/2019
2018 Mitsubishi Eclipse Cross SE 4dr SUV AWD (1.5L 4cyl Turbo CVT)
22 of 23 people found this review helpful

Just took delivery of our Mitsu Eclipse Cross last evening & literally drove the balls off this car today . Overall looks are great ...ride comfort more than adequate . No issue with interior room or layout... just some of the touch sensitive display & pad bit of a learning curve as i am " old school ". Performance seemed more than adequate , seeing we took this unit on a jaunt up & over the mountains where we live { south west p.a. } over to Maryland 's Deep Creek area & back . No issues pulling the mountainous terrain , just keep it in the torque curve. Turbo gives ya more umph when one needs it ! IDK, read reviews where the handling on this unit is sub par...i had no issues pushing this car through turns on the back roads under power while counter steering slightly . Braking felt really good , evem under hard application coming down grades . The CVT Trans is a bit of a learning curve .. seems like it's " hunting " at times . Little noisy at hi way speeds ....can hear engine noise .....nothing i can't live with . and the pricing we got from the dealer , couldn't pass this unit up . Take into account that i am a retired ASE Certified tech with 30+ years under my belt...so this is an old car guy reviewing this unit .

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

A great little SUV Ignore the so called Experts

OrlandoLife, 11/19/2019
2018 Mitsubishi Eclipse Cross SEL 4dr SUV AWD (1.5L 4cyl Turbo CVT)
18 of 19 people found this review helpful

I was leary of test driving the Eclipse Cross after reading all the so called expert reviews that trashed this car. Most of them seem to not be able to get over the fact that its called Eclipse Cross, some reviewers even said they would probably like it better if it was called something else. Really? My other car is a 2015 CTSV that was my dream car when I bought it. I kept my 2011 Outlander I had at the time as a run around car and from the second I decided to sell that car, then did so several months back I missed having an SUV. Love, love, love my Cadillac but the best car for a daily driver it is not as is so fun to drive that the gas mileage sucks. So decided I was going to buy another Outlander so off to the dealer I went. I always liked the look of the Eclipse Cross (except the straight on back end view, buts its grown on me) but it wasn't even on my radar because of the negative "expert reviews". When I got to the dealer they had about 15 leftover EC sitting there all shined up with a big discounts sitting on the windshield. I decided to test drive both the Outlander and the Cross and I was really suprised with the EC....ended up buying a Black SEL and got 8600 off the sticker. It is smooth, quiet, fairly roomy and gets great gas mileage. I took in on a 2500 mile trip a few weeks after I bought it and got 28-29 MPG running 75-80 with the AC running. The safety tech works perfectly, better than my Cadillacs, love the bronze stitching on the leather. It's not a powerhouse, and yes it could use another 20-30HP...but its not as slow as the "Experts" and is peppy enough get out of its own way. (my CTSV has 556hp so I know what power is) In fact on my trip i took there is a stretch of road outside Wytheville VA that is a steep incline for about 6-7 miles going into the mountains and this car handles it like a pro no issues holding 75 MPH and just flow by the other cars. It handles well, the steering does not have alot of feel but has enough weight and it really sticks to the road with the AWD. OK the CVT is...well a CVT...my outlander had one and it was fine. At least this one has some fake shifts built so it mimics a normal auto a bit better. I would love for Mitsubishi do to a Ralliart version, add some more horsepower and put in their dual clutch. But as it stands for the price I paid it is a really good smaIl SUV that if like the Outlander will be bullet proof in its reliability and that I would recommend and buy again in a heart beat.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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